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4/12/2017 5/12/2017
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    Kigali Serena Hotel

    KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
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    4/12/2017 5/12/2017
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    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$ 302/night.

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    Lowest price we found
    US$ 255
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    Traveller (306)
    Room & Suite (84)
    Pool & Beach (33)
    Urban by CityBlue Kigali, Rwanda
    94 reviews
    #19 of 49 hotels in Kigali
     
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    Overview
    • Excellent55%
    • Very good36%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Urban by CityBlue Kigali, Rwanda
    94 reviews
    #19 of 49 hotels in Kigali
     
    Hotel Des Mille Collines
    743 reviews
    #9 of 49 hotels in Kigali
     
    The Manor Hotel
    183 reviews
    #10 of 49 hotels in Kigali
     
    Heaven Restaurant & Boutique Hotel
    206 reviews
    #4 of 49 hotels in Kigali
     
    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (762)
    Traveller rating
    Traveller type
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    1 - 5 of 716 reviews

    Reviewed 3 days ago via mobile

    It’s my first time in Rwanda, and this hotel was recommended to me, especially that I was attending a conference in the same hotel, and the recommendations were on point! First of all, let me start with the service, it’s truest exceptional and is what...More

    Thank Rami B
    Reviewed 5 days ago via mobile

    The Serena Kigali is the oldest 5star hotel in Kigali. Located in the leafy suburbs of Kiyovu, Serena offers you an alternative to home...the service, and rooms cannot be faulted. I’ll always stay here.

    Thank kekod2014
    Reviewed 2 weeks ago

    This hotel is beautiful! Food was fantastic, rooms were beautiful, nice bottle of wine waiting for us in the room!! Staff was beyond friendly. I have to say that I fell in love with Rwanda! What a beautiful country with such strong and amazing people....More

    1  Thank Kathrin C
    Reviewed 3 weeks ago via mobile

    I thoroughly enjoyed my three nights at Serena Hotel. The hotel is well kept and clean. It is a professional hotel, hosting business meetings, with great wi-fi everywhere and I could print documents. It is also a resort hotel with a great pool area, fitness...More

    1  Thank catwolfsf
    Reviewed 3 weeks ago

    Lovely well appointed rooms, staff friendly enough. Breakfast very good but staff over eager to clear tables - ours was cleared while we were at the buffet, including removing my jacket from my chair!More

    Thank Pole2Pole_Images
    Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 2 weeks ago

    Dear Pole2Pole_Images, Thank you for taking the time to share a review following your stay at Kigali Serena Hotel. We are delighted that you enjoyed your stay and appreciate your compliments on our well appointed rooms, breakfast and friendly staff. We have noted your feedback...More

    Urban by CityBlue Kigali, Rwanda
    94 reviews
    #19 of 49 hotels in Kigali
     
    Hotel Des Mille Collines
    743 reviews
    #9 of 49 hotels in Kigali
     
    The Manor Hotel
    183 reviews
    #10 of 49 hotels in Kigali
     
    Heaven Restaurant & Boutique Hotel
    206 reviews
    #4 of 49 hotels in Kigali
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 245 - US$ 494 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kigali
    • #3 Luxury Hotel in Kigali
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with TravelClick, Expedia, Priceline, Booking.com, Hotels.com, Jovago.com, Travelocity, Agoda, Cancelon, Hotwire, Orbitz, getaroom.com, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Kigali Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Rwanda >
    • Kigali Province >
    • Kigali
    Add Photo Photos
    Traveller (306)
    Room & Suite (84)
    Pool & Beach (33)
    Dining (29)
    Hotel & Grounds (129)
    Bathroom (43)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nadjet K
    11 October 2017|
    AnswerShow all 3 answers
    Response from Peter R | Reviewed this property |
    This is not a question for Tripadvisor you ned to contact the hotel direct.
    0
    Votes
    marycjenks
    29 March 2017|
    AnswerShow all 7 answers
    Response from Amrita J | Reviewed this property |
    Yes
    0
    Votes
    otienodavid
    5 March 2017|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    Dear Otieno David, Further to your query, we do have midweek and weekend rates however they vary based on occupancy levels. Please visit our website to view the latest rate offers.
    0
    Votes
    Room Tips
    "Ask for a room with a balcony. Weather is very nice and it would have been nice to sit outside!"
    Read review
    "All rooms are good, but upper level rooms are better"
    Read review
    "My stay was short and my room was on the ground floor but was spacious and quiet, This was important as I had..."
    Read review
    "Courtyard/Garden view is great if you can get a terrace."
    Read review
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