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CityBlue Hotel & Suites, Embassy Row

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CityBlue Hotel & Suites, Embassy Row
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Barcelona, Spain
Reviewed 21 November 2016

Generally clean and comfy place to stay in Kigali. Staff were friendly and very helpful to my needs. The wifi was fast so I had no issues doing my online work. I recommend this hotel for both leisure and business trip!

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Helpful?
Thank giselle841
Reviewed 12 November 2016

Stayed there in late September. In a quiet location, overlooking downtown Kigali which is on another hill. Room quiet, though doors not terribly well fitted; staff very nice. At the time it was undergoing a lot of renovation. Restaurant quite nice; lots of people use it for business lunches. I had booked for five nights, paying on the first night....

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Thank Pete G
Mumbai, India
Reviewed 22 October 2016

Will return every time. Amazing staff, good value for money, AAA location! I stayed on business but also enjoyed fabulous lunches at Harry's. The buffet is daily and very reasonable and the bar is lively most nights.

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Thank nadinenanji
Singapore, Singapore
Reviewed 1 June 2016 via mobile

Staff was always friendly and helpful. Internet is generally stable and fast which is a bonus. N8ce restaurant that has a good selection on the menu. Not much in the neighbourhood other than embassies and a coupke of restaurants. Definitely will return.

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Helpful?
Thank DarrenChang
City_Blue_Hotel, Public Relations Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear Darren, We are delighted that you enjoyed your stay at CityBlue Hotel & Suites Embassy Row! We hope to see you back again soon! Warmest regards, The CityBlue Team

Pune, Maharashtra, India
Reviewed 28 May 2016 via mobile

i was there for 2 days but over all its not a place where you can relax.. bathrooms are small.. AC is not there.. only fan is there for cooling.. Taxi options are very expensive.. checkin checkout timings are not suitable.. wifi only works in some areas out side... food options are limited but food quality is good.. good bar...

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Helpful?
Thank Aakkash S
City_Blue_Hotel, Public Relations Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear Aakkash, Thank you so much for your feedback which is highly valued for us to improve our offering. We would like to note that we are currently upgrading the property and rooms and have taken feedback such as yours to heart. We are delighted that you enjoyed Harry's Restaurant, and have very recently opened an outdoor pagoda for our...

Reviewed 21 October 2015

Its not a hotel you can work in, and I was here ona work trip. They often have a large TV screen and SPEAKERS blasting in the garden, so if you room faces that way, well. Also - noises from other rooms can be very disruptive. Shower piddled on me - and today not hot water.im sure there is better...

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Helpful?
3Thank Merby2012
City_Blue_Hotel, Sales and Marketing Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear guest, Happy New Year from the management and staff of CityBlue Hotels. Thank you very much for sharing your feedback on this platform. We sincerely offer you our deepest apologies for failing to meet your expectations on your last stay with us. We have positively taken note of your feedback and will ensure you have a pleasant stay with...

Goma, DRC
Reviewed 30 September 2015

I usually stay at City Blue Express when I am in Kigali, but since that hotel is temporarily closed, they offered me a room in their City Blue, Embassy Row branch this time. I only spent a night, so maybe some details might have escaped me. But at a first glance, I definitely decided that I preferred the Express over...

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Helpful?
Thank Banu_Altunbas
City_Blue_Hotel, Sales and Marketing Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear guest, Happy New Year from the management and staff of CityBlue Hotels. Thank you very much for sharing your positive feedback on this platform. We are delighted to have met some of your expectations on your last stay with us. We aim to offer you world class services and sincere feedback like yours drives us to make this hotel...

Nairobi, Kenya
Reviewed 17 September 2015

The hotel itself is located on Embassy Row, with few shops or restaurants close by. The breakfast buffet is decent, and hot meals are available from the kitchen. Staff are friendly and attentive, always looking to help. The room itself was large, but not well maintained. The door to the outside was a sliding glass door, and so not very...

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Helpful?
Thank Wandering_Canad1an
City_Blue_Hotel, Sales and Marketing Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear guest, Happy New Year from the management and staff of CityBlue Hotels. Thank you very much for sharing your positive feedback on this platform. We are delighted to have met some of your expectations on your last stay with us. We aim to offer you world class services and sincere feedback like yours drives us to make this hotel...

Bujumbura, Burundi
Reviewed 28 July 2015

ok lets be honest here, i have to admit first that the service is excellent, the employees are always there to help you, always smiling... second good thing is harry's, it is really a good restaurant and people come from outside the hotel to eat there... so i found myself staying at harry's at breakfast,lunch, diner... now for the frustration...

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1Thank Nader B
City_Blue_Hotel, Sales and Marketing Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear guest, Happy New Year from the management and staff of CityBlue Hotels. Thank you very much for sharing your feedback on this platform. We sincerely offer you our deepest apologies for failing to meet your expectations on your last stay with us. We have positively taken note of your feedback and will ensure you have a pleasant stay with...

Oviedo, Florida
Reviewed 17 June 2015 via mobile

The staff and service at CityBlue are warm, inviting and helpful. This hotel is extremely clean and appeared to be very safe for international travelers. The grounds are lovely and the food was very good. As a single female traveller, I felt very comfortable and safe here. I highly recommend this hotel.

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Helpful?
2Thank GenevaJenn
City_Blue_Hotel, Sales and Marketing Manager at CityBlue Hotel & Suites, Embassy Row, responded to this review

Dear guest, Happy New Year from the management and staff of CityBlue Hotels. Thank you very much for sharing your positive feedback on this platform. I see in your comment a happy guest. I will also keep my response short and sweet like your comments, we are at war to offer World Class services and the best value for money....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
CityBlue Hotel, Embassy Row, Kigali is one of the most sought after hotels near Kigali International Airport. Located near the Kigali Convention Center, our hotel is in close vicinity of the commercial hub of the city and is designed keeping in mind the astute needs of a modern traveler. Each of our 15 rooms are well equipped with comfortable mattresses for a good night’s sleep, power showers, wide screen televisions, Wi - Fi & Cable internet available in room as well as public areas. Adding to this, our hotel also features a conference room with latest technology perfect to host your business event. Our magnificent restaurant including Orange Courts Café and Bar & Grill is an ideal venue to savor mouth-watering delicacies and refreshing cocktails. ... more   less 

Additional Information about CityBlue Hotel & Suites, Embassy Row

Address: KG 7 Ave, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: ₹ 5,121 - ₹ 11,607 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityBlue Hotel & Suites, Embassy Row 3*
Number of rooms: 15
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Questions & Answers

Questions? Get answers from CityBlue Hotel & Suites, Embassy Row staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room overlooking the city”
 of 5 bubbles , 12 Nov 2016 | Read review
“Ask for Emma”
 of 5 bubbles nadinenanji, 22 Oct 2016 | Read review
“check the mattress before taking it - some are like rocks!”
 of 5 bubbles Merby2012, 21 Oct 2015 | Read review
“Ask not to be on ground level and make sure you request a plug-in fan for those who like a cooler room at night.”
 of 5 bubbles ZDrF, 18 Feb 2014 | Read review
“Big rooms at the front are good”
 of 5 bubbles 20Nicolas16, 9 Feb 2014 | Read review
5 of 5
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