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The Manor Hotel

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#8 of 47 Hotels in Kigali
Certificate of Excellence
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1 room 2 adults 0 children
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The Manor Hotel
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153 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Honolulu, Hawaii
Reviewed 3 October 2016

The Manor is one of the best hotels that I have had the pleasure to stay in Kigali. From the time I entered the hotel, I was treated with the most respect that I have received of any other hotel. From the Desk Manager to the Food Service personnel and bar tender. The hotel facilities were great. Wonderful pool, gymnasium...

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Helpful?
2Thank Woodyninja
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your stay with us. It makes me very proud to learn that you had such a wonderful stay with us. Thank you also for highlighting, our excellent service, food quality, hotel facilities , as well as the friendly staff. The entire team appreciates your kind words. We...

Reviewed 7 September 2016

Stayed there for two nights, the rooms were clean and spacious, what keeps me from giving an excellent is the fact that the wifi had problems during my stay, otherwise everything else was fantastic. I also like the quietness and beautiful scenery at night of Kigali.

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Helpful?
Thank Phanice O
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for writing a review and sharing your experience. We are glad to hear you enjoyed your stay. With regards to the WIFI we have upgraded our access points and is now working consistently. Thank you for letting us know. We look forward to welcoming you back soon. All the best

Bristol
Reviewed 4 September 2016 via mobile

A great safe place to stay in the heart of kigali, great restaurants spacious rooms and heart warming workers that make you feel at home. I widely recommend this place to anyone travelling to this city for business

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Helpful?
1Thank Jermainebeckford
Imran A, Manager at The Manor Hotel, responded to this review

Dear Guest Its a great pleasure to hear that you enjoyed your stay with us. I will be sure to share your review with our team. Hope to welcome you back soon Many thanks

Cape Town, South Africa
Reviewed 18 August 2016 via mobile

This is an Excellent hotel in Kigali. I have been to Rwanda 5 times and stayed in a different hotel each time because I wasn't satisfied. I have found somewhere I will return to. The hotel has the following plus points for a business traveler: - staff are super attentive and courteous. Even for Kigali standards they are friendly and...

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Helpful?
Thank rodney120
Imran A, Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for sharing your experience with the viewers of tripadvisor. I will be sure to share your review with our team. Its great to hear that you had a chance to sample the different cuisine that we have to offer. With regards to the poor internet in the rooms I can assure you that this has not...

Reviewed 6 August 2016

Didn't stay here, but I'm living in Kigali and I've been looking for a nice clean place to get a pedicure. They did a wonderful job for a pretty low price (5500 RWF). I will definitely be making this a regular treat!

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1Thank Naomi R
Imran A, Manager at The Manor Hotel, responded to this review

Dear Visitor Thank you for your review. I will let the our Fitness and wellness team in the spa know team that they are doing a great job. Please try the massage next time you visit. You will not be disappointed. We have a loyalty program for usual clients please email or call to find out more. See you soon

Rwanda
Reviewed 3 August 2016

Manor Hotel is impressively beautiful,located in a lush environment. If you are planning to have a wonderful, memoriable or romantic dinner this is the place to go. The hotel offers mouth-watering delicacies. I was taken to this hotel for my birthday party and it turned out well. Thank you Manor, i will definately come again. Keep it up!!

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1Thank MemyMmbone
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Memy It was a great pleasure to host you for your birthday party and believe me our team enjoyed it just as much as you did. Hoping to see you again soon Many thanks

Goma, Democratic Republic of the Congo
Reviewed 21 July 2016

The hotel is mostly full with corporate clients and one better make prior booking of the rooms. They have very nice restaurants overlooking Kigali from atop of the hills as well as the swimming pool is in the same location. The buffet breakfast is sumptuous with a very hospitable staff. The Proprietor is a British businessman and Pakistani origin. Therefore,...

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Helpful?
Thank Ali V
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Ali Thank you for sharing your experience. Its really nice to hear that you enjoyed your stay at our hotel and you appreciate the unique location as well as the cuisine we have on offer. Please do let us know if there is anything that we could have done to improve your stay. Hope to welcome you back again...

Reviewed 8 July 2016 via mobile

I love this hotel and it's always improving. I would not stay anywhere else when I visit kigali even with the big names opening. Staff always very courteous and remember you. They really know how to go that extra mile and give it that personal touch. There was a wedding this time on visit. It did not affect my stay...

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Helpful?
Thank Daviduk2015
Imran A, General Manager at The Manor Hotel, responded to this review

Dear David Thank you very much for sharing your experience. I will be sure to share your review with our team especially our Events team who work very hard on events such as weddings to make sure our in house guests are not affected. Please take full advantage of our newly launched loyalty program. Please call or email for further...

Nairobi, Kenya
Reviewed 7 July 2016

The view from the hotel at night is definitely eye catching. The staff at the reception were really helpful. The food is decent but needs more variety. As for the rooms, they are large and spacious. I managed to get a room with a kitchenette, unfortunately I did not get to use it. My room had a mosquito problem and...

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Thank alex_delaslo
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for sharing your experience and your suggestions. We have recently upgraded our wifi at the request of guests requests. The wifi is now operating reliably throughout the hotel. We do have mosquito nets on request but we are currently fitting them in all guests rooms. They will be hanging from the beds from a curtain where...

A TripAdvisor Member
1 review
Reviewed 31 May 2016 via mobile

I spent 7 days in the Manor Hotel in kigali Rwanda the place, the hotel and the staff we're all amazing The view from the hotel of kigali is beautiful which is where my friend and I had our meals mainly This was in the Indian restaurant which was one of the restaurants that are available (the others being the...

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Thank A TripAdvisor Member
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Zulf Thank you for such a great review. I will be sure to share this with our team. Please do let us know if we could have done anything to make your stay more comfortable. Many Thanks Hoping to see you again soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability. ... more   less 

Additional Information about The Manor Hotel

Address: Nyarutarama | 64 KG 552 ST, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: ₹ 6,348 - ₹ 11,649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor Hotel 4*
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Hotel Style:
#4 Spa Hotel in Kigali
#4 Business Hotel in Kigali
#5 Luxury Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from The Manor Hotel staff and other travellers.
3 questions
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Anchorage, Alaska
16 days ago
San Francisco, California

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Questions? Get answers from The Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are amazing ours was outstanding.”
 of 5 bubbles bradnsammy16, 18 Mar 2017 | Read review
“Top floor has the best views”
 of 5 bubbles trashm2017, 12 Mar 2017 | Read review
“request for city view side”
 of 5 bubbles sam64ep, 4 Mar 2017 | Read review
“A room with a balcony over the pool is lovely and away from restaurants”
 of 5 bubbles Dan797979, 14 Feb 2017 | Read review
“beds were comfy. More light in Bathroom. air condition not working properly”
 of 5 bubbles moniquepearlm, 12 Feb 2017 | Read review
5 of 5