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The Manor Hotel

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#7 of 46 Hotels in Kigali
Certificate of Excellence
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133 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2016 via mobile

The view of KIGALI is spectacular day and night. The view stretches far as to the city center. The place is clean and the food is wonderful. Parking can be a challenge if there are events going on. The hotel also has a spa, boutiques, restaurants and a night club. The night club is sound proof and does not make... More 

Helpful?
1 Thank Kevin R
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for sharing this review and please do let us know if there is anything we could have done to make your stay more comfortable. Glad to hear you appreciate our unique location and services we have on offer. Thank you and hope to welcome you back again soon. More 

Kigali, Rwanda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2016

The Manor has a stunning 280 degree view across the valley, overlooking the golf course, with plenty of trees. You are in the city but its quiet and you're breathing perfectly fresh clean air, and at night you can dine on the open terraces under the moon and stars. The management is very service-oriented and responsive to your needs and... More 

Helpful?
1 Thank EamonnDan
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Thank you very much for such a great review. Please do let us know if we could have done anything at all to make your stay more comfortable. Please take full advantage of our recently launched loyalty program. Im sure the team has a lot to offer you with a 2 months stay. Many thanks Would be great... More 

Slovakia
1 review
Reviewed 14 April 2016 via mobile

I stayed here with my husband for the second time. I enjoyed my second stay as much as the first. The rooms are very large and cleaned rugular. The best asset of this hotel is there restaurants food is very good. Taxi service was available from front desk at a reasonable cost. Looking forward to staying here again next year.

Helpful?
Thank katie_oliver2012
Imran A, General Manager at The Manor Hotel, responded to this review

Dear guest Thanks for sharing your experience but please do let us know if there is anything that we could have done to make your stay more comfortable. Looking forward to welcoming you and your husband back next year All the best More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2016 via mobile

I stayed here for a 7 day conference which was in the hotel. The conference room was very stylish and we'll spaced out. The room was clean with big comfortable beds. What I like most about this place is they have 3 restaurants that are pretty popular and food was good. The view was breathtaking. The gym was well equipped... More 

Helpful?
2 Thank Lucas P
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest What a wonderful review and thank you for sharing your experience with the viewers of trip advisor. We look forward to welcoming you back in June. Hopefully we can entice you to using the gym next time. Did you know the gym, swimming pool, sauna and steam room is free for all in house guests? We look forward... More 

New York City, New York
1 review
Reviewed 10 March 2016

I had a very mixed experience here. The view from the hotel is beautiful, particularly at night. The staff were very helpful and kind and the evening meals were very tasty and well prepared. The room was nicely set out; however, the floor of the room was dirty and I was continually stepping over toe nails on the bedroom floor... More 

Helpful?
Thank Nick E
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for sharing your experience with the viewers of trip advisor. Thank you for your appreciation of the views and the restaurants. I am very sorry to hear that your room was not cleaned thoroughly, but we are glad that you will give us a second chance to make it up to you. I assure you on... More 

Kampala, Uganda
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 February 2016 via mobile

My family traveled from Entebbe over to Kigali for the weekend. We wanted to stay somewhere with a pool and good food. We read the reviews and settled on the Manor. We were are very glad that we did! The rooms were great! The beds were huge, the AC worked great, the food at the restaurants was outstanding and the... More 

Helpful?
Thank Jeremy M
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Jeremy Thanks for taking your time to share your experience with the viewers of trip advisor We are very glad to hear you thoroughly enjoyed your stay with us and that we met your expectations. With regards to your complaint about the shower heads in the rooms, thank you for letting us know we appreciate when customers let us... More 

Kigali, Rwanda
Level Contributor
3 reviews
Reviewed 27 January 2016

My husband and I stayed here for one night. Staff is very kind and helpful. The swimming pool was clean and the steam room very well design and effective staff. Very close to the airport. The Manor hotel is the place to stay in Kigali.

Helpful?
Thank Fridah J
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Guest Many thanks for taking time to share your experience with the viewers of trip advisor. We are very pleased that you enjoyed your stay at The Manor Hotel. Our swimming pool is cleaned daily with the highest standard, we are glad that you noticed. I will be sure to share your kind words with our team and we... More 

Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 December 2015 via mobile

I've stayed at The Manor each time I visited Kigali for the last two or three years. I find it convenient with great staff that remember you each time you're there. I love the food at the Chinese and Indian restaurants - each item I've picked on the menu has always been extremely delicious. The view from the Indian restaurant... More 

Helpful?
Thank Jane N
The Manor H, Public Relations Manager at The Manor Hotel, responded to this review

Dear Jane Thank you for taking time out to share your experience with trip advisor. Thank you for the appreciation of the hotels restaurants and the views we have to offer. With regards to the breakfast please note we have taken your complaint on board and have upgraded our breakfast. I'm sure on your next stay you will not be... More 

Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 November 2015 via mobile

This is my 3rd time staying in this hotel. Very good welcome from the receptionist who addressed me by name and speaks perfect English. Something difficult to find here. Fast check in. Room was well prepared for my arrival. I love all the food from there restaurants but particularly the indian restaurant. The food is very tasty. I said it... More 

Helpful?
2 Thank Joshua J
The Manor H, Public Relations Manager at The Manor Hotel, responded to this review

Dear Joshua Thank you for such a wonderful review. I am glad The Manor Hotel has lived up to your expectations. We only wish to exceed that on your next visit. I have shared your comments with our team and they would like to wish you a welcome back especially the head chef. Thank you and hope to see you... More 

North Chicago, Illinois
Level Contributor
842 reviews
259 hotel reviews
common_n_hotel_reviews_1bd8 486 helpful votes
Reviewed 7 October 2015

Probably my least favorite room of a 3-week trip in Kenya and Rwanda. I had room 313 and its pluses are: is on the top floor of the hotel view of the city is beautiful air conditioning was good complimentary and stable wi-fi friendly restaurant staff and good food in the restaurant Minuses: very small room - just one step... More 

Helpful?
Thank Esther P
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest It was a pleasure to have you stay with us and we are glad that your overall experience was good at our hotel. We are glad that our associates’ added value to your stay and you found the food served at our hotel good. However is comes at great disappointment to me and my team that the room... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability. ... more   less 

Additional Information about The Manor Hotel

Address: Nyarutarama | KG 552 ST, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: ₹ 6,682 - ₹ 17,728 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor Hotel 4*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Kigali
#4 Business Hotel in Kigali
#5 Luxury Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from The Manor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room with a view!”
 of 5 bubbles RiteshDoshi, 21 Nov 2016 | Read review
“I had an end room with king size bed.”
 of 5 bubbles Woodyninja, 3 Oct 2016 | Read review
“Overlooking the whole of town from above”
 of 5 bubbles aliv43, 21 Jul 2016 | Read review
“You must look at a few rooms before selecting one. Some are quite small.”
 of 5 bubbles Pinky Parker, 7 Oct 2015 | Read review
“Avoid rooms on the ground floor as these rooms are close to the swimming pool which is always busy at the weekends”
 of 5 bubbles BIODUNSANNI, 21 Sep 2015 | Read review
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