We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Top Tower Hotel Kigali

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Management photos
Top Tower Hotel Kigali
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

82 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Top Tower Hotel Kigali
See the most recent reviews
Showing 74: English reviews
Calcutta, West Bengal, India
Reviewed 8 August 2014 via mobile

Business colleague had booked me at this place and After reading the reviews I was a bit skeptical checking in this hotel. But once I checked in my room, was pleasantly surprised.... It was huge. Nice bed, decent interiors, neat and clean bathroom. Casino and drinking area in the hotel is a plus to spend some quality time in the...

 Report
Helpful?
Thank vkpatodia
Kampala, Uganda
Reviewed 22 July 2014

By Abooki and Amooti Good points - The location of the hotel just 10 minutes drive from the City Centre and from the Airport. We were picked up by the complementary shuttle which was so old. The age of the shuttle was covered by the excellent service offered by PLACIDE who went out of his way at the hotel as...

 Report
Helpful?
Thank Rida N
Diani Beach, Kenya
Reviewed 2 June 2014

Good location but very dated interior. Huge rooms but air on iffy, shower one of the plastic boxes and casino crowd make it all a little seedy. Saying that friendly staff who seem a little embarrassed about what's on offer but willing to help. Good location for getting around.

 Report
Helpful?
1Thank Pennie W
London
Reviewed 11 April 2014

Overpriced and dreadful in summary. Appears to be a converted office block. Worst thing is there is no hot water whatsoever. There is not even a hot tap in the sink. The shower was not even tepid it was freezing cold. The food was dreadful and they did not even have most things on the very limited menu. No napkins...

 Report
Helpful?
Thank GrahamN
Waxahachie, Texas, United States
Reviewed 6 April 2014

We needed a nice hotel for a few days to relax in after a hard month traveling. The reviews for this place were mixed, but I took them with a grain of salt. Glad I did. This may not rate a full 4-star rating as advertised, but apparently it did at one time. It is a touch of Faded Glory...

 Report
Helpful?
Thank Dale G
Johannesburg, South Africa
Reviewed 2 April 2014

Disgusting! I was booked in here for a business trip and was shocked to see the hotel and rooms are nothing like the website photos. There was damp in the room, paint peeling off ceiling. Only 2 lamps in a huge room, no ceiling lights so room is dark, Toilet smells like a public bathroom. There is nothing Luxury about...

 Report
Helpful?
Thank SA_Business_Traveler
Toulouse, France
Reviewed 25 March 2014

We spent nearly a week in this hotel and the only plus was the helpful, friendly, and largely efficient staff. Apart from that, there is NO hot water so cold showers all around. We paid a substantial amount for our room but not only did the shower not work (despite several complaints), but nor did the airconditioning. Everything is run...

 Report
Helpful?
Thank AussieVisitor123
hoteltoptower, General Manager at Top Tower Hotel Kigali, responded to this review

Dear AussieVisitor123, Thank you very much for providing constructive feedback regarding your stay with us. We regret for the inconvenience caused by assigning you a room that was not ready. We are sorry that you felt the staff didn’t acknowledge and resolve the issue; obviously something went really wrong and we were unable to be aware it on time and...

Boston, Massachusetts
Reviewed 22 March 2014

pro's: - friendly staff eager to please and help out - spacious rooms - food fair to excellent - housekeeping/cleaning very good - good air conditioning (when it works - mine was fine recently) - bed was comfy - many rooms have views - top floor bar con's - more than well worn - desperately needs a fix up (it's...

 Report
Helpful?
1Thank BostonJake
Aruba
Reviewed 3 March 2014

Booking into our room was very easy and reception staff were nice, however, after getting our corner room the disappointment starts. It was about 40 degrees in the room and the air con did not work, there is no mini bar as stated (there is a mini fridge) and really it's just a great big massive boring room. The windows...

 Report
Helpful?
Thank AnnaLouiseStapleton
hoteltoptower, General Manager at Top Tower Hotel Kigali, responded to this review

Dear Mrs. Stapleton, Thank you very much for providing constructive feedback regarding your stay with us. We deeply regret the issues you experienced. Albeit the Hotel was fully booked, you should have not been assigned a room that was not ready, as it is among those we are currently re-modeling. We are sorry that you felt the staff didn’t acknowledge...

Ipswich, United Kingdom
Reviewed 9 January 2014

The reception area and bar creates a lovely impression that unfortunately, does not carry on through the rest of the hotel. the rooms are very large and spacious and ours had a lovely view, however they are in need of some TLC, water damage on the ceiling and marks on the walls, a panel in the window was also broken....

 Report
Helpful?
Thank Tobes2014

46 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Hotel & Grounds (5)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (9)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kigali hotels
0.0 km away
Nobleza Hotel
Nobleza Hotel
#18 of 47 in Kigali
21 reviews
4.5 km away
Kigali Serena Hotel
Kigali Serena Hotel
#1 of 47 in Kigali
652 reviews
4.5 km away
Hotel Des Mille Collines
Show Prices
Show Prices
Show Prices
2.5 km away
The Manor Hotel
The Manor Hotel
#7 of 47 in Kigali
133 reviews
3.8 km away
Express by CityBlue
Express by CityBlue
#16 of 47 in Kigali
27 reviews
1.1 km away
Radisson Blu Hotel & Convention Centre, Kigali
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Top Tower Hotel Kigali

Address: Umuganda Boulevard, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Hotel Class:3 star — Top Tower Hotel Kigali 3*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Travelocity so you can book your Top Tower Hotel Kigali reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Top Tower Hotel Kigali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms in lobby are having best space. If want city view, ask for the end and corner one.”
 of 5 bubbles Maxitude, 31 Jul 2016 | Read review
“all similar”
 of 5 bubbles Bonn123, 29 Jun 2016 | Read review
“Even you have a reservation, have an alternative arrangement for accommodation”
 of 5 bubbles Happy_Papa, 21 Jun 2016 | Read review
“Ask for rooms with a city view”
 of 5 bubbles DavoMcG, 15 Jun 2016 | Read review
“Hotel with good city view”
 of 5 bubbles BonnerBonn_Germany, 20 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay