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Hotel Des Mille Collines

2 KN 6 Ave, Kigali 1322 Rwanda
Traveller (385)
Pool & Beach (71)
Traveller (385)
Pool & Beach (71)
Room & Suite (42)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Welcome to Hotel des Mille Collines The legacy of hospitality in Rwanda for more than 40 years Inspired by Rwanda’s unforgettable geographical terrain, the hotel derives its name from its motherland known as the “land of a thousand hills.” Inaugurated in 1973 as the premier grand hotel of the country and becoming a shelter to, a light of hope in the darkness for a terrified crowd of up to 2,000 people who were saved by the hotel opening its doors in 1994 during the Genocide against the Tutsi; Hôtel des Mille Collines is surely the most famous hotel in Rwanda. Located in the central business district, the hotel allows you to enjoy the breathtaking views over the hills of Kigali while indulging in culinary delights from casual to fine dining, international cuisine to local signature dishes!
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Property amenities
Pool
Room Service
Bar/Lounge
Free Parking
Restaurant
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Reviews (831)
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712 results
Traveller rating
180
294
150
50
38
Traveller type
Time of year
LanguageEnglish
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180
294
150
50
38
Show reviews that mention
All reviews hotel rwanda mille collines panorama restaurant historic hotel pool bar top floor live music pool side genocide museum kigali city gorilla trekking east africa film treadmill security brunch
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1 - 5 of 712 reviews
Reviewed 3 days ago via mobile

Besides the aura of its valiant history, the hotel has a great location overlooking the city, wonderful outdoor spaces and staff who care for you. The service is excellent and would rate it as one of the better hotels in Africa. Makes you look forward...More

Date of stay: December 2018
Thank sanjayd82
Reviewed 1 week ago

I stayed at this hotel on a business trip. The hotel is a bit oldish, but everything worked and it was clean. It is also in a nice location. I enjoyed my stay. Friendly staff. Drinks are a bit expensive thoughMore

Date of stay: December 2018
Thank Regular6
Response from ClaireKangwage, General Manager at Hotel Des Mille CollinesResponded 6 days ago

Dear Guest, Thank you very much for visiting us and sharing your review. We are glad to learn that you had a good stay with us; appreciated the location, cleanliness and friendly staff. Regarding the hotel status, we are planning a refurbishment that will allow...More

Reviewed 1 week ago via mobile

I stayed one night for work having been to Kigali several times before. The absolute highlight of my stay was the staff. They were friendly and incredibly helpful throughout. The food is good. Plenty of parking. The pool is an excellent size given the location,...More

Date of stay: December 2018
Thank THFA1984
Response from ClaireKangwage, General Manager at Hotel Des Mille CollinesResponded 1 week ago

Dear Guest, Thank you very much for staying with us and taking the time to share your review. We are delighted to learn that you enjoyed your stay with us; appreciated the friendly and helpful staff, the food, plenty of parking, the size of the...More

Reviewed 1 week ago via mobile

We were disappointed by this property. The rooms were somewhat dated. But our real issue was with service levels. For example, we had lunch at the hotel and paid by putting the charge and a tip on our room account. Our waitress asked if we...More

Date of stay: November 2018
Thank robertwD7057IG
Response from ClaireKangwage, General Manager at Hotel Des Mille CollinesResponded 1 week ago

Dear Robert, Thank you for staying with us and sharing this review. We very much regret and apologize profoundly for the way our staff conducted themselves and for the service received. We would like to assure you that we are dealing with this as we...More

Reviewed 2 weeks ago

I had a great stay at Mille Collines. I had read beforehand that people were complaining about noisy music and a badly needed refurbishment... well, none of this seemed true. My room was great. Very comfortable, clean and cosy with a great view over the...More

Date of stay: October 2018
Thank sonics80
Response from ClaireKangwage, General Manager at Hotel Des Mille CollinesResponded 2 weeks ago

Dear Guest, Thank you for staying with us and sharing this wonderful review. It is an absolute pleasure to know that you had a great stay at Hôtel des Mille Collines. We are delighted that you had a very comfortable, clean and cozy room with...More

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Questions & Answers
Ask a question
Tracey S
23 October 2017|
AnswerShow all 6 answers
Response from ClaireKangwage | Property representative |
Dear Tracey, Yes we have an ATM at our property. It is accessible 24/7. Regards,
0
Votes
Marc S
30 June 2016|
AnswerShow all 9 answers
Response from ClaireKangwage | Property representative |
Dear Marc S, Yes we do offer transport to and from the airport. 20$ for the shuttle and 40$ for the limousine. Thanks,
1
Vote
mrgidotheperfection
3 June 2016|
AnswerShow all 6 answers
Response from shannon20c | Reviewed this property |
I only visited the hotel once. I would contact the hotel directly.
1
Vote
Room Tips
"Pay more for a garden room overlooking the pool"
Tom11
3 weeks ago
Read review
"choose back facing for an amazing view, however, it can be loud at night when there is a band/cultural show..."
345avm
16 Sep 2018
Read review
"City view rooms are exposed to live band music. It is VERY loud, despite the beautiful view I would not..."
SkatesGiangregorio
12 Sep 2018
Read review
"best views"
NoraHako
29 Aug 2018
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PRICE RANGE
US$ 135 - US$ 216 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kempinski
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
112
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