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Step Town Motel

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Step Town Motel
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225 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Grass Valley, California
Reviewed 16 July 2016 via mobile

This is my second stay at Step Town. The staff is wonderful, food delicious, and the location is great...don't be nervous as you travel down the dirt road to get there - this neighborhood location makes it an ideal escape from the busy, busy city of Kigali. Everything is clean and well maintained but do remember you're not in America...everything...

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1Thank judahshoney
London, England, United Kingdom
Reviewed 16 July 2016 via mobile

We stayed here for a couple nights either side of our trip to musanze for the gorilla trekking. We were very impressed with the cleanliness of the rooms, friendly atmosphere and great views over the city which makes the hotel an ideal place to relax and eat/drink at the end of a day. The location is also excellent, only a...

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2Thank Nick285
Birmingham, England, United Kingdom
Reviewed 4 July 2016 via mobile

Stayed here for 2 nights. Arrived on a night bus very early in the morning and was able to check straight into our room at no extra cost. Staff super friendly especially Karen and john. Food good quality, breakfast included and good value view upstairs balcony exceptional. Only downside was it's a very noisy hotel with little soundproofing. Street outside...

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1Thank Abi B
Nevers, France
Reviewed 2 July 2016

The staff is marvelous. Rooms are a bit of a lottery, from tiny to reasonable in size (except for a very large suite). Plumbing and bathrooms could do with some improvement. Breakfast and food served in the restaurant is plentiful and excellent; the service though is a bit slow except for breakfast (but this is not particular to Step Town)....

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1Thank ppirlot
Brussels
Reviewed 28 June 2016

This hotel has large rooms (just couple of them are smaller) and big beds even in twin rooms. Breakfast is very good and you have a variety of food to choose from. Friendly service and functioning wifi.

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Thank apprendrelemonde
Reviewed 27 June 2016

I'm not picky, we like simple things. Our family has traveled to Kigali probably five times and we always stay with John and Robert at Step Town. We know where to find everything from that place. The road is bad, no joke, but they wash my car every time so does it really matter? They always provide a nice simple...

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1Thank Daniel J
Brisbane, Australia
Reviewed 25 June 2016

We had an early morning arrival and had asked if we could leave our luggage at the hotel until check in time, but by the time we had finished checking in, our rooms were available. We were so grateful to be able to relax in our rooms. We had also arranged for them to pick us up at the airport...

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Thank Sandrabushwalker_12
Red Deer
Reviewed 23 June 2016

Awesome view of the city. Very friendly staff and great food. Great place to stay in Kigali. Very reasonable. Beautiful beginning in a beautiful country. Try the African Tea. Quiet and relaxing. Kids going to school in the morning while having breakfast on the terrace was nice.

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1Thank AlbertaRedDeer
The Hague, The Netherlands
Reviewed 16 June 2016

I really enjoy my stay in this place. Their staff are very polite, always smiling and helping in every thing you need. I loved the breakfast which is included in the price. The location is perfect and rooms are quite comfortable with a good WiFi connection.

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Thank Lenin-DC
Fort Collins, Colorado, United States
Reviewed 26 May 2016 via mobile

Step Town has a great location and view, and terrific service. They went above and beyond on more than one occasion. The manager - John - was super friendly and client-focused. The room was comfortable. Overall, a great value for Kigali accommodations.

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Thank BrettB007

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
STEP TOWN MOTEL is a first class modern motel. We are located in the centre of Kigali city near St Famille church KIYOVU MUHIMA a quiet, secure and refreshing area where you will enjoy the best views of the city from the motel. We provide accommodation with modern facilities, including en-suite bathrooms, television-DSTV, satellite dish and wireless internet. Also available is mini-bar and restaurant serving western and African cuisine. We do offer airport transfers. ... more   less 

Additional Information about Step Town Motel

Address: Muhima-Kiyovu | nr St Famille Church, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: ₹ 4,028 - ₹ 5,052 (Based on Average Rates for a Standard Room)
Number of rooms: 222
Reservation Options:
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Also Known As:
Step Town Hotel Kigali
Hotel Style:
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from Step Town Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Budget and proximity to Kigali city.”
 of 5 bubbles njorogetimmy, 5 Jan 2017 | Read review
“There is a very large room on the first floor with a balcony which looks delightful - maybe its the honeymoon suite?”
 of 5 bubbles H3188ANdianeb, 15 Sep 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Chris2fferM, 7 Aug 2016 | Read review
“I have stayed in several rooms and all have been great!”
 of 5 bubbles upnhotair2, 16 Jul 2016 | Read review
“We like room 12. It has a bath tub. Others have decent showers”
 of 5 bubbles danieljH3147JQ, 26 Jun 2016 | Read review
5 of 5
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