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Mercure Creolia Saint-Denis La Reunion

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498 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Reviewed 14 October 2016 via mobile

The Mercure in Saint Denis is a great business hotel if you find yourself on the north side of the island. The rooms are clean and have all the normal services. The food from the restaurant is of high quality and the service is good. The free internet (available throughout) is on the slow side but for $8 per day...

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Helpful?
Thank Andrew B
Gaborone, Botswana
Reviewed 17 May 2016

Location is good in terms of view, rooms are a bit on the simple side but well kept, restaurant is good but pricy. A taxi down to the city centre will set you back 20-30 Euro and this may be an issue as there are very few places to visit within walking distance. Pool and view is marvellous although up...

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Thank PEB61
Cambridge, United Kingdom
Reviewed 8 May 2016

Just one night in the Mercure, but an excellent way to end a busy week on La Reunion. A standard room was clean and comfortable, and all that we needed. Reception and restaurant staff couldn't have been more friendly and helpful. Dinner and breakfast were first class. The vast outdoor pool was perfect after a hot week.

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Helpful?
Thank PNC151
Hong Kong, China
Reviewed 29 April 2016

Every staff were excellent!! friendly, helpful, provided a lot fo information for me reagrding the transportation, food, shopping and tour etc. Room a bit old style but acceptable. I like the balcony (with whole pool & sea view !) you can see sunset at pool side! Don't miss the food in their restaurant !!! highly recommend the Tuna steak &...

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Thank airron1125
Reviewed 9 March 2016

first contact: bar is closed but the bartender gives us the welcome drink anyway: nice welcome!! Rooms are roomy, but bathroom could do with a bit of a rewamp, although cleanness is very good. We use a conference room, which had video and audio of good quality. ONLY PITY: the pool is closed in by a glass barrier and has...

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Helpful?
Thank Johanton9712
MERCURECreolia, Directeur général at Mercure Creolia Saint-Denis La Reunion, responded to this review

Dear Johanton9712, Thank you for taking time to post your comments and happiness ;) Sure we will be glad to welcome you again during your next stopover in Reunion so you can use our swimming pool open from 7am to 9pm Looking forawrd to welcoming you again With regards Pascal TURONNET

Hamburg
Reviewed 5 February 2016

Service at the reception was perfect !!!! Very professionell and fast. Room and pool no complains Coffee and tea maker in the room. Bus station in front of the hotel -easy access to city center Free transport from the airport and 4 times a day free shuttle to the city . Voucher for 2 free drinks on arrival -what do...

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Thank hamrio
Kuala Lumpur, Malaysia
Reviewed 29 January 2016

Great pool and great wifi but it would be helpful if they at least had an all day / 24 hour room service menu. you can only order room service or eat in the one restaurant in the hotel at lunchtime or during dinner time which is no use if you are hungry at 4pm in the afternoon. Theres no...

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Thank roryjdoyle
Cape Town
Reviewed 3 November 2015

The rooms in this hotel are on the small side, I asked for a double room and was given one with 2 single beds pushed together. The rooms do have everything you need but very cramped. The pool area is however, large and the pool is huge, with views over the town. The restaurant serves good food but not a...

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Thank CapeTownOtter
Givat Ada, Israel
Reviewed 3 August 2015 via mobile

A very convenient hotel for families. Good connected rooms. Good breakfast. Great views of Saint-Denis and the ocean. A nice pool (although water was freezing cold). Could use a little maintenance as some of the rooms appear a bit tired. But overall a very nice place to stay.

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Thank IlanHorn
Cape Town
Reviewed 27 July 2015

This hotel has everything needed for the business traveler: Location 15 mn away from the airport, a parking, nice room with views overlooking the sea (mattress was a bit hard for my taste though), consistent WIFI in rooms, small but decent gym, huge pool (although with cold water), decent breakfast options but above all, great staff with a genuine will...

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Helpful?
Thank SteffAfrica

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
107 Rooms hotel including superior, luxury and 2 disabled rooms. Located near the airport, the city center and overhanging St Denis bay. The hotel features a restaurant, bar, swimming pool with terrace, jacuzzi and fitness center. The Mercure Creolia offers a piano bar with good atmosphere each day of the week and thematic evenings with entertainment around the pool. Also offers 7 meeting rooms (300 people). ... more   less 

Additional Information about Mercure Creolia Saint-Denis La Reunion

Address: 14 Rue du Stade Montgaillard, Saint-Denis 97400, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Denis > Saint-Denis
Price Range: ₹ 7,399 - ₹ 10,115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Creolia Saint-Denis La Reunion 4*
Number of rooms: 107
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Also Known As:
Mercure Creolia Saint-Denis La Reunion Hotel Saint-Denis
Mercure Saint Denis
Accor Saint Denis
Mercure Creolia Saint-Denis La Reunion Reunion Island
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Creolia Saint-Denis La Reunion staff and other travellers.
3 questions
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Questions? Get answers from Mercure Creolia Saint-Denis La Reunion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view would be a first question!”
 of 5 bubbles PEB61, 17 May 2016 | Read review
“If available, ground floor standard rooms might give good views over the town below and the Indian Ocean.”
 of 5 bubbles PNC151, 8 May 2016 | Read review
“70% of the room have pool & sea view”
 of 5 bubbles airron1125, 29 Apr 2016 | Read review
“choose a poolview room”
 of 5 bubbles Johanton9712, 9 Mar 2016 | Read review
“Upper floor with a good view 404 etc”
  • view
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 of 5 bubbles hamrio, 5 Feb 2016 | Read review
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