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Sheraton Abuja Hotel

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Sheraton Abuja Hotel
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431 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Dubai, United Arab Emirates
Reviewed 3 days ago NEW

By far has been my worst stay ever. I was checked into a room that looked I it was never made. No towels, No toiletries, pretty much nothing except for the bed. The service at the Lobby Bar is so bad, you can sit there the whole day and no one will even bother to come to take an order...

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Helpful?
Thank ArulP_13
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear ArulP_13, Thanks for staying with us at the Sheraton Abuja Hotel and for letting us about your experience during your visit, we truly appreciate this as it serves as a constant check to help us continuously get better. We sincerely apologise for the experiences you had with your room as well as with the service at the Lobby bar.We...

Vancouver
Reviewed 1 week ago

Everyone here is very friendly and helpful, Peter and Jonah at the front desk in particular. I really appreciate their help. The hotel was a bit dated, but the room was certainly very bright and spacious. The bed was very comfortable. There are several restaurants in the hotel and the food was pretty great. The breakfast also has a great...

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Helpful?
Thank doggfrenzy
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear doggfrenzy, We are glad you had a beautiful experience while staying with us and thanks for taking out the time to write about this, we truly appreciate every minute of your time. We are glad you were able to explore the variety of food options in our restaurants and that you enjoyed our Sheraton Signature Sleep experience on the...

Reviewed 2 weeks ago via mobile

Although it's looks classical somehow but I'm impressed by the services and their quick response to my complaints It's a nice hotel, Luxurious, their spa is very nice too For business men, the internet speed is very good and available everywhere in the hotel with very good coverage Breakfast also full of different choices It's much cheaper than Hilton and...

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Helpful?
Thank Sameh A
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Sameh A, We appreciate you taking the time to share your experience while at the Sheraton Abuja Hotel. Thank you for your positive and lovely comments, we continuously work as a team to ensure that every guest has a positively memorable experience. We are glad you enjoyed our Spa, the fast internet speed and the buffet breakfast at the...

Reviewed 3 weeks ago

Hotels don't change much but the clientele do. Thankfully the elephant bar is closed and that reverberates through the hotel to make it a nice place to stay. The hotel serves food that you eat without reaching for Imodium; the hotels pharmacy was noticeably quiet! The staff were pleasant and their service first rate. But the chain knows its good...

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Helpful?
Thank Nigel M
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Nigel M, Thanks for staying with us and for writing about your stay and how much you enjoyed our food & the service of our staff. We truly appreciate the feedback as this helps us to know our weaknesses and strengths in order to constantly improve. We are delighted that you noticed the positive changes to make every of...

Dhaka City, Bangladesh
Reviewed 3 weeks ago via mobile

Spent all of February and half of March in this hotel. It really needs a refurb, the rooms are clean because the staff are conscientious but they can't do much about the shabbiness. The plumbing situation is dire, even after 6 weeks I couldn't figure out how to get the correct temperature of water out of the bath taps -...

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Helpful?
1Thank moray_nicol
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Moray_nicol, Thank you for staying with us and for also taking out the time to give a feedback about your experience. We are delighted to hear that you enjoyed the food in our restaurants during your long as well as the warmth of our staff ,we however apologise that we fell short of your expectations in some areas. The...

Reviewed 4 weeks ago

The place is one of the oldest hotels, but they have managed to keep it's standard. The food and drinks we ordered was great. The service is okay. I loved the restaurant near the pool.And the prices are not bad either.

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Helpful?
1Thank Yvonne M
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Yvonne M, Thanks for staying with us and for taking the time to give a feedback about your experiences during your visit,we truly appreciate this. We are glad you had a great time and got a taste of some of our dishes at the Pool bar and restaurant, we hope you also had the chance to visit our Luigi's...

The Netherlands
Reviewed 4 weeks ago

Nothing I mention here hasn't been written before. Everything is true! This is my version. At arrival there is a semi tight security check but can take some time due to the amount of cars. The porters are friendly and very helpful, they took me upstairs to check me in at the lounge. This because it was busy at the...

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Helpful?
Thank Critic_4_hotel
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Thank you so much for taking the time to share the highlights of your last stay with us. All your comments are very much valued. We apologize for not fully meeting your expectations regarding the decor, style and other areas mentioned in the room you stayed. We will look into all the issues of concern and promise that on your...

Louisville, Kentucky
Reviewed 4 weeks ago

It's been a while since i last visited Sheraton Abuja.A lot has changed,new faces,still met some old faces i used to know like ISHAKU but i also noticed that my favorite Luigi staff (OLUCHI) wasn't available.I missed her welcoming smiles,(that smile that will make you want to stay and not go) her cheerfulness. I hope to see her when next...

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Helpful?
Thank TonyeSharma
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

We are glad you enjoyed every bit of your stay as regards the room you stayed in as well as our buffet breakfast and pasta in the Luigi's restaurant. We thank you very much for sharing your experience with us. We really appreciate your true kind words and look forward to welcoming you back in the nearest future. Thanks &...

Dakar, Senegal
Reviewed 4 weeks ago via mobile

The Sheraton brand doesn't disappoint here. I stayed for three nights on a business trip. The security was reasonable but not overbearing. The staff was super friendly and helpful. I only did breakfast at the restaurant but it is nicely laid out with lots of choice. The gym has treadmills, elliptical and stationary bikes, as well as resistance machines ,...

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Helpful?
Thank Rick T
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Rick T, Your feedback is much appreciated and we thank you for taking the time to share the details of your last stay with us. We are glad you found our staff super friendly and helpful. Your comfort is our priority and we are pleased that you enjoyed every bit of your stay. I would encourage you try out...

Dubai, Dubai, United Arab Emirates
Reviewed 4 weeks ago

This hotel is fun. Full of people and happening. There were two great live music performances in one night in two bars of the hotel. It was a stay full of culture and dancing. Rooms were nice, food good and staff nice.

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Helpful?
Thank PavlaBartonova
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear PavlaBartonovo, Thank you for staying with us and for taking out the time to give a feedback on your beautiful experiences during your visit we truly appreciate this. We are glad you got the chance to enjoy the lovely culture and music at our Restaurants & bars our relaxing and lovely rooms and the pleasant attitude of our staff....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 

Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: ₹ 13,353 - ₹ 20,453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Reservation Options:
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Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja
Hotel Style:
#3 Luxury Hotel in Abuja
#5 Best Value Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abuja Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Sheraton Abuja Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect all are good!”
 of 5 bubbles 799nigelm, 7 Mar 2017 | Read review
“Over the pool area”
 of 5 bubbles daveb987, 13 Feb 2017 | Read review
“higher the floor the better”
 of 5 bubbles James_in_LPdeGC, 10 Feb 2017 | Read review
“Best views are on the higher levels and larger rooms which are not much more are the superior”
 of 5 bubbles sbasgall, 23 Jan 2017 | Read review
“The top floor seem to be mosquito free.”
  • Somewhere to sit
  • Big screen TV
  • Spacious room
 of 5 bubbles JATConsulting, 27 Nov 2016 | Read review
5 of 5