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AVANI Windhoek Hotel & Casino

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AVANI Windhoek Hotel & Casino
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425 Reviews from our TripAdvisor Community

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There are newer reviews for AVANI Windhoek Hotel & Casino
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Showing 239: English reviews
Cairo, Egypt
Reviewed 4 weeks ago

The hotel has very nice and spacious rooms, clean and bright, with balcony, sofa and king size bed, in the bathroom bathtube and shower . There is swimming pool outside surrounded by the small river and some rocks. It looks quite ineresting. Staff is usually friendly but could improve a bit. I tried beef burger and it was tasty and...

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Helpful?
Thank Emil_Sissi
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review posted but you actually stayed at Windhoek Country Club and not Avani Windhoek Hotel and Casino.

Johannesburg
Reviewed 4 weeks ago via mobile

We stayed at this hotel as an overnight stop on the way to kobo kobo Hills. The hotel is situated in a small shopping centre. We stayed in a superior room on the 3rd floor facing the road. The room is a nice size and the bathroom is sufficient with a separate bath and shower. The airconditioner in the room...

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Helpful?
1Thank Traveller2219
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review on your recent stay at Avani Windhoek Hotel and Casino. Please accept my most humble apology for the dining experience that did not meet with your expectation. The kitchen team prides themselves in the standard of food produced and it comes as an unpleasant surprise that your experience was poor. Please be assured of...

Windhoek, Namibia
Reviewed 18 January 2017

The hotel is in close proximity of everything that I needed. The decor is very nice and I cannot wait to see the hotel when all the renovations are done. The staff is very friendly and it is always a joy to stay at the hotel.

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Helpful?
Thank slind19
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review on your recent stay at Avani Windhoek Hotel and Casino. We greatly value your feedback and your patronage as we strive to continuously improve our levels of guests satisfaction and facilities. I am delighted to note that you enjoyed your stay and hope to welcome you back soon, Rudie Putter, General Manager

Reviewed 13 January 2017

Travelled to Namibia for a business meeting and I styed three nights at Avani hotels. Restaurant-Food Is ok but slow service, I ordered coffee, the gentlemen stood shouting st the waiters9bad impression) Rooms-Perfect Check in/out- was super, the hilia checked us in, it was great another lasy served us juice so it was really friendly except for the Wi Fi...

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Helpful?
Thank Augustus G
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review of Avani Windhoek Hotel and Casino in relation to your recent stay. Your feedback is greatly appreciated and forms the basis of feedback to our teams on whre we need to improve our service. I am delighted to note that you enjoyed the facilities and the check-in. I do apologize that our waiter service...

Isle of Man, United Kingdom
Reviewed 11 January 2017

Having visited Windhoek regularly and needing to arrange a meet with agent or place to linger after drop off while waiting to go to the airport it has become our habit to take lunch hear. Either in the Restaurant, which is good value, or in the Oasis Bar which serves good snacks and where one can linger a while longer....

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Helpful?
Thank mfuwe
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the positive review of The Dunes Restaurant and Oasis bar. We value both your patronage and the feedback as it serves not only as a way to gauge our service and quality of product but we share all feedback with our team members and a complimentary review motivates team members to keep up the good work....

Lusaka
Reviewed 25 December 2016

Excellent Location. Easy accessibility to shopping stores and eating places. Swimming pool and Gym were other interesting features. Our friend who was flying to Zambia was on time for his flight because the hotel has very good arrangements for shuttle services.

Review collected in partnership with Minor Hotels
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Helpful?
Thank 705morganm
Toronto, Canada
Reviewed 11 December 2016

just do something about elevators it takes a lots of waiting time specially if you have a pickup need to come way ahead of time the only short coming in this hotel and have a guard down stairs to protect the guests

Review collected in partnership with Minor Hotels
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Helpful?
Thank hosseina579
Management response:

Dear hosseina579, Thank you for taking your valuable time to review our hotel. Regarding the elevator it really has been a longstanding concern. I can assure you that there are exciting plans for 2017 and beyond for not just the elevator but the building itself. We are really working on making AVANI Windhoek Hotel and Casino the best hotel in...

Reviewed 9 December 2016 via mobile

This is a large hotel with good location. There is a small shopping centre downstairs. Rooms spacious. However I did not like the like to used sugar on my room coffee machine. Also pool area had some construction material lying, dirty tables and dead plants. I ordered a drink to the pool by phone, 25 minute later it never came....

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Helpful?
Thank Jori J
Management response:

Dear Jori J, Thank you for taking your valuable time to review our hotel. Service is central to everything that we are, as such we sincerely regret that we fell short in giving you that service. You can be assured that each incident has been acknowledged and being action-ed. This is especially linked to the slow service at Room Service....

Washington DC, District of Columbia
Reviewed 27 November 2016 via mobile

This is definitely a gem at downtown Windhoek. It's centrally located along Independence ave which runs the length of the city with amazing shops and eatery all around it. If your looking for a home base to explore and enjoy Windhoek, this would be the place. The hotel is located within a shopping center which means everything you will ever...

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Helpful?
Thank Ekenedilichukwu
Management response:

Dear Ekenedilichukwu, Thank you for taking your valuable time to review our hotel. We are delighted to read your positive feedback with regards to our property. We are really happy to have contributed towards your stay in Windhoek and are glad that our product and service is up to you standards. Our main aim is to keep our guests happy....

Reviewed 24 November 2016 via mobile

I recommend this hotel 🏩, very good hotel. Is the hotel you get the centre of the platform. it has good views watch the city of Windhoek Namibia. Most of the tourist attractions such as the recovery of the good news .

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Helpful?
Thank mateas masodi B
Management response:

Dear mateas masodi B, Thank you for taking your valuable time to review our hotel, We are glad to read your review. Thank you for recommending our hotel and for pointing out the features in and around the facility. We hope you will stay with us again on your next visit. Sincerely Christille Feris Marketing Manager AVANI Windhoek Hotel and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the hub of the city center. The newly re-branded AVANI Windhoek Hotel & Casino offers you a place to pursue both business and pleasure. All rooms are decorated to blend into their earthy surroundings and there's only one aspiration: to give you an unparalleled hospitality experience. So wherever you're coming from and wherever you're going, let the AVANI Windhoek Hotel & Casino in Windhoek be your first port of call. ... more   less 

Additional Information about AVANI Windhoek Hotel & Casino

Address: 129 Independent Ave, Windhoek 9000, Namibia (Formerly Kalahari Sands Hotel & Casino)
Region: Namibia > Khomas Region > Windhoek
Price Range: ₹ 7,951 - ₹ 16,570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Windhoek Hotel & Casino 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Kalahari Sands Hotel Windhoek
Kalahari Sands Hotel And Casino
Hotel Style:
#2 Spa Hotel in Windhoek
#2 Luxury Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Windhoek Hotel & Casino staff and other travellers.
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Questions? Get answers from AVANI Windhoek Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoyed the Namibian sunrise and sunsets - get a room with an East or West view.”
 of 5 bubbles , 2 Feb 2017 | Read review
“Higher up in the hotel: better view - east (or North) facing rooms have the best views of city architecture.”
 of 5 bubbles GustavGous, 2 Feb 2017 | Read review
“I had best views of Windhoek, Hilton Hotel and the Namibian Supreme Court.from 14th floor rooms facing East & S. East”
 of 5 bubbles elizabethlS146TE, 2 Feb 2017 | Read review
“Great place for Business..”
 of 5 bubbles augustusg2017, 13 Jan 2017 | Read review
“Same experience after all this years. so exciting”
 of 5 bubbles magdalenamm1956, 23 Nov 2016 | Read review
5 of 5