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Hilton Windhoek

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Hilton Windhoek
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1,228 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Windhoek
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Showing 948: English reviews
Windhoek, Namibia
Reviewed 9 May 2016

The staff were very friendly and went out of their way to assist. I had to leave early in the morning to catch a flight before the dining room was open for breakfast. They kindly arranged a breakfast hamper for me

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patrick J
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Patrick J, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed your stay with us. Our sincere thank you for your positive review about our property and staff members. Believe...

Potchefstroom, South Africa
Reviewed 9 May 2016

During May 2016 I visited Windhoek for Business. I stayed in the Hilton Hotel Windhoek. The reception on my arrival was great. Friendly, confident and skilled staff confirmed the booking and within minutes I arrived in my hotel room. The room is spacious, with a full bathroom with bath and shower. Everything was neatly arranged and the room is well...

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Helpful?
Thank Tinus R
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Tinus R, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. Our sincere thank you for your positive review about our property and staff members. Believe me, reviews such as yours that make all efforts, at Hilton Windhoek, truly...

Durban, South Africa
Reviewed 2 May 2016

Overall quality and service was good. I felt that in room dining was extremely expensive. A N$50.00 tray charge was added to the bill and the food was very average. The breakfast was good. Hotel staff were professional an friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lodewykw
Megan Candice D, PA to General Manger at Hilton Windhoek, responded to this review

Dear lodewykw, Thank you for taking the time to respond. We appreciate all comments made by our guests. I will share your response with our management team. We look forward to welcoming you back again. Best Regards, Megan De Jongh PA to the General Manager

Great Meadows, New Jersey
Reviewed 29 April 2016

Spent two nights as we traveled to the northern Ondangwas region. Staff was wonderful in assisting us with shopping (luggage left in NYC). Food in the main restaurant really just mediocre but the friendliness of the staff made up for it. The roof top bar has spectacular views!!!

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Helpful?
Thank Gabrielle W
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Grabrielle W, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We appreciate all comments made by our guests. I am pleased to hear that you enjoyed roof top bar views I will surely share your comments with all...

Miami, Florida
Reviewed 27 April 2016 via mobile

I had an enjoyable stay here recently, and spent a lot of money, but when I arrived this time and needed to spend an hour relaxing before my flight (without a paid room) the manager would not allow me to access the lounge even though I am a Hilton Diamond member and just paid over $100 this morning in the...

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Helpful?
Thank John M
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear John M, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. I am truly sorry to hear about your experience and the inconvenience that you experienced while staying with us. Please be assured that this does not reflect our...

Windhoek, Namibia
Reviewed 26 April 2016

This product is branded as a Hilton. You would expect consistency? After 2x2week stays (Feb 2016 and April 2016) the only consistency is: 1. internet that doesn't work in executive level rooms. 2. Lifts that don't work consistently. 3. Laundry that is returned after you have bedded down (2200hrs) 4. Conferencing staff knock-off at 1500 on a Friday and there...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert W
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Robert W, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. I have noted your comments and dissatisfaction regarding the level of inconsistency and I would like to convey my apologies for the inconvenience that you experienced while staying...

London, United Kingdom
Reviewed 25 April 2016

Great central location in town, 30 mins taxi from the airport, nice spacious rooms and good breakfast buffet - one thing I would add is that room I stayed in would be a great for a couple, but if you are sharing with someone who isnt a partner, has the potential to be slightly awkward as bathroom and bedroom are...

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Helpful?
Thank Guy P
Megan Candice D, Manager at Hilton Windhoek, responded to this review

Dear Guy P, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our sincere thank you for your positive review about our...

Reviewed 21 April 2016

This Hilton is well situated in the CBD close to all the key places on would want to visit in Windhoek. The check-in process was a breeze, loved the 'online self check-in' process which is very easy to use and I even got an upgrade here. The rooms are super super clean, well maintained with very comfortable beds. The internet...

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Helpful?
1Thank Austine O
Megan Candice D, PA to General Manager at Hilton Windhoek, responded to this review

Dear Austine O, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I have noted your comments regarding the express car service...

Johannesburg, South Africa
Reviewed 21 April 2016

Although this hotel is beautiful hotel in terms of its design, it needs great improvement in the following ways: (1) the Internet needs major improvements. (2) the carpets in the rooms need to be replaced as they appear dirty and not properly cared for; (3) the curtains in the Executive Lounge need replacing, as they are dry rot and falling...

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Helpful?
Thank Cynthia P
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Cynthia P, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. I have noted your dissatisfaction regarding various points of your stay. My apologies for all the inconveniences that you experienced while staying with us. Please be assured that...

Deerfield, Illinois
Reviewed 18 April 2016

Without question the best hotel in Namibia. I've stayed there twice and it is totally consistent in room quality, attentiveness of staff, and the quality of the restaurant. The breakfast is particularly superb, especially the local fig muffins. Internet was a bit slow which made Skype Video a problem, but Skype speech was OK.

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Helpful?
1Thank manisfeld
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing our Hilton Windhoek for your recent stay in Namibia and for taking the time to give us feedback. We truly appreciate your thoughts. However, I do apologize for the inconvenience that you experienced due to the internet speed. It has been brought under the attention of our IT Manager to ensure that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hilton Windhoek

Address: Rev. Michael Scott St, Windhoek, Namibia
Region: Namibia > Khomas Region > Windhoek
Price Range: ₹ 10,537 - ₹ 19,372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Windhoek 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Windhoek Hotel Windhoek
Hotel Style:
#1 Luxury Hotel in Windhoek
#1 Spa Hotel in Windhoek
#3 Business Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Windhoek staff and other travellers.
8 questions
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Questions? Get answers from Hilton Windhoek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are building A NEW HOTEL next TO THE HILTON ...SO you don't have a NICE VIEW but you don't hear the workers 'noise inside the HILTON!”
 of 5 bubbles S6424KDmicheled, 13 Mar 2017 | Read review
“higher floors will be quieter”
 of 5 bubbles TempleofPeace, 8 Mar 2017 | Read review
“The bedrooms with view to the street are the best”
 of 5 bubbles CGN_JPN, 1 Mar 2017 | Read review
“I think all rooms are good - executive floor is special”
 of 5 bubbles rosemaryp62, 1 Feb 2017 | Read review
“If you are here .. Just take care of your belongings . Don't ever use the safe...”
 of 5 bubbles Barun_228, 28 Dec 2016 | Read review
5 of 5