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Polana Serena Hotel

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Traveller (476)
Room & Suite (73)
Pool & Beach (60)
Overview
Avenida Julius Nyerere 1380, Maputo 1100 Mozambique See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
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Rooms
1 Oct2 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (633)
Filter reviews
473 results
Traveller rating
238
145
57
19
14
Traveller type
Time of year
LanguageEnglish
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238
145
57
19
14
Show reviews that mention
All reviewsmain buildinggrand damegrand old ladymaisha spabeautiful hotelwonderful poolturn down serviceold styleswimming poolindian oceanguest relationsfive star hotelold worldbars and restaurantsoverlooking the oceanmaputo bayrooms are large
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1 - 5 of 473 reviews
Reviewed 1 week ago via mobile

I've been impressed since day 1.Great hospitality,food were all delicious(and halal too!).Not too mention great view! Polana is located at the elite part of Maputo with 10-15 mins walking distance to great bars and restaurants. They need improvement on housekeeping who kept on forgetting one...More

Thank mbulss
Response from SerenaHotels, Manager at Polana Serena HotelResponded 1 week ago

Dear Guest, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to...More

Reviewed 2 weeks ago via mobile

We visited the Hotel twice, first time for drinks at the terrace, thinking we will catch the sunset, however the sun sets from the river side, not the ocean side where the hotel is. The second time we stayed at the pool all day, it...More

Thank MahaGalieva
Response from SerenaHotels, Manager at Polana Serena HotelResponded 2 weeks ago

Dear MahaGalieva, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great moment. With a spirit to...More

Reviewed 2 weeks ago via mobile

We took a pool access for one day as a treat in our last day. The cost is 750 MZN for each person. The hotel is amazing and everyone was smiling inside. It has a very nice ocean view from the pool. Prices were high...More

2  Thank Elkouteini
Response from SerenaHotels, Manager at Polana Serena HotelResponded 2 weeks ago

Dear Sam Elkouteini, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great moment. With a spirit...More

Reviewed 2 weeks ago via mobile

We stayed at the Polana for two days before our holiday on Inhaça island and what a treat that was! I cannot make any negative comment what so ever, I felt like a queen. Staff are extremely friendly and helpful and they go out of...More

Thank Jeanette K
Response from SerenaHotels, Manager at Polana Serena HotelResponded 2 weeks ago

Dear Jeanette K, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit...More

Reviewed 3 weeks ago via mobile

I loved my stay at this hotel. The hotel is very charming to start with but equally I was impressed with the facilities. The rooms (I stayed twice) are very spacious with everything on tap, the usual hairdryer and toiletries and easy internet access, good...More

Thank misspopeye
Response from SerenaHotels, Manager at Polana Serena HotelResponded 2 weeks ago

Dear Misspopeye, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to...More

View more reviews
About
Description
The “Grand Dame” of Africa, as the Polana Serena Hotel is widely known, is a must-see historical landmark when talking about the city of Maputo. The elegance and splendour of its façade are the living memory of ...More bygone colonial times; its luxurious interiors whisper stories of the many generations who spent nights protected by the hotel’s majestic walls, kings and queens, ambassadors and presidents, princesses and common travellers; its gardens, perfect and romantic lookouts offer a breathtaking view over the Indian Ocean.Built in 1922 in the heart of Maputo, one of the most exclusive residential areas, the Polana Serena Hotel belongs to the elite of the most famous hotels in the world. The splendor of its colonial lines blend tradition and art, making your stay an unforgettable journey through the past, looking to the future. Faithfull to the Serena Group philosophy of integrating architecture with cultural heritage, the Polana Serena Hotel offers a mix of elegance, grandeur and ethnicity, in a space equipped with the most modern solutions, luxurious facilities and excellent service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Tennis Court
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
142
Price range
US$ 215 - US$ 332 (Based on Average Rates for a Standard Room)
Location
Mozambique > Maputo Province > Maputo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
142
Price range
US$ 215 - US$ 332 (Based on Average Rates for a Standard Room)
Location
Mozambique > Maputo Province > Maputo
Photos
Traveller (476)
Room & Suite (73)
Pool & Beach (60)
Dining (44)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
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Questions & Answers
Ask a question
speirsl
15 August 2018|
AnswerShow all 2 answers
Response from Anil N | Reviewed this property |
14h00 is check in time
1
Vote
Megan M
10 September 2016|
Answer
Response from RoninDC | Reviewed this property |
When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
0
Votes
Megan M
7 September 2016|
AnswerShow all 7 answers
Response from TravellingSMH | Reviewed this property |
Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
0
Votes
Room Tips
"Sea views are lovely"
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"Ask for a room with a view and specify if you want old style (main hotel) or new area depending of your..."
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"Sea view rooms are lovely."
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"Try and sleep during the day and explore the city during carpet repair time,"
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