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Labourdonnais Waterfront Hotel

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30 Dec31 Dec
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1 room, 2 adults, 0 children
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Labourdonnais Waterfront Hotel, the flagship of Indigo Hotels is acknowledged as Port-Louis' foremost address for luxurious comfort and refinement. The premier 5 star business hotel in Mauritius, has undergone a serious make-over with extensive renovations, for a new and refreshed look. Five minutes from the financial and business centre of the Mauritian Capital, the Labourdonnais Waterfront Hotel is within easy reach of the CyberCity and offers direct access to the Caudan complex, the island's premier commercial and entertainment centre. An institution on the waterfront, the hotel has become a landmark for its high profile conferences and world-class cosmopolitan cuisine.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Shuttle Bus Service
Bar/Lounge
Breakfast included
Free Parking
Wheelchair Access
Spa
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Outdoor pool
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
Reviews & more
464Reviews
735Photos
14Q+A
67Room tips
Traveller rating
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I stayed in the hotel and was very happy with the rooms and quality of service. Staff was very friendly especially in the restaurants. Vissen and Gerswin took care of us in the restaurants and made our meals pleasurable. Thank you labourdonnais for our wonderfully stay! We will d
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Response from Labourdonnais W, Manager at Labourdonnais Waterfront Hotel
Responded 6 days ago
Dear Ahmed9475, Thank you for leaving us a review. I am very pleased to read that you have enjoyed your stay with us, our restaurants and the service provided. Your kind comments have been communicated to Gerswin and Vissen. We would like to thank you again for recommending our hotel to your friends and family. Looking forward to welcoming you back.. Kind regards, Quintin Mulwitsky - Hotel Manager
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I can’t say enough about this hotel! Rooms are beautiful and staff are super friendly. Every meal was excellent. Breakfast is great. Staff helped me organize a day trip to the beach and it was easy! Nice to walk around Caudan in the evenings. Service was definitely 5 star!
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Response from Labourdonnais W, Manager at Labourdonnais Waterfront Hotel
Responded 6 days ago
Dear Brendainva, Thank you for such a great review! We’re very pleased that you enjoyed the hotels facilities and our restaurants. As you’ve mentioned, we’re ideally located in Caudan Waterfront and at walking distance into the city to discover the cultural treasures of Mauritius. We hope to see you again soon. Kind regards, Quintin Mulwitsky - Hotel Manager
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Nothing wrong everything was great, location, rooms, food and superb staff made this flying in/out business trip as painless as could be. Great conference facilities and again the staff were fantastic. My hotel of choice for business and probably pleasure, top notch.
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Response from Labourdonnais W, Manager at Labourdonnais Waterfront Hotel
Responded 1 week ago
Dear 133simond, I'd like to take this moment to sincerely thank you for have taken the time to rate and share your wonderful experience with us. We are very humbled by your kind words and we're also pleased that you enjoyed your time with us and that our staff provided you with a memorable experience. We look forward to welcoming you again and again. Kind regards, Quintin Mulwitsky - Hotel Manager
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Very nice hotel and amazing staff.
Adish at the reception very pleasant and welcoming guy.He,was a great help for a reservation in short time at La Brasserie restaurant with a view of the waterfront outside.
The menu offered a good choice and food was delish.
The staff were polit
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Response from Labourdonnais W, Manager at Labourdonnais Waterfront Hotel
Responded 1 week ago
Dear Sw8a, We would like to thank you for the nice review. We are very pleased that you have had a great experience at Brasserie Chic and your kind words will surely be passed on to Adish and the team. You may also want to try Yuzu - Our asian fusion restaurant the next time you visit us. Looking forward to welcoming you again. Kind regards, Quintin Mulwitsky - Hotel Manager
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I stayed at Labourdonnais Waterfront Hotel for 6 nights while on a work trip. On the overall, the staff were consistently helpful and friendly. The dining areas were classy and comfortable, while the rooms were thoughtfully made up throughout the day. I particularly like the welc
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Response from Labourdonnais W, Manager at Labourdonnais Waterfront Hotel
Responded 2 weeks ago
Dear YinghonC3, Thank you for having taken the time to rate and share your memorable experience with us. This is only possible thanks to the good people that dedicate themselves to providing a unique and personalized service to our guests. We certainly are grateful for your kind words and rest assured that they have been shared with Mr. Persand. We look forward to welcoming you back soon. Kind regards, Quintin Mulwitsky - Hotel Manager
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Professional photo exclusively commissioned by TripAdvisorLabourdonnais Waterfront Hotel
The Superior Room at the Labourdonnais Waterfront Hotel
Professional photo exclusively commissioned by TripAdvisorLabourdonnais Waterfront Hotel
The Suite at the Labourdonnais Waterfront Hotel
Professional photo exclusively commissioned by TripAdvisorLabourdonnais Waterfront Hotel
The Deluxe Room at the Labourdonnais Waterfront Hotel
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Hi - I am staying with you this weekend. Please could you let me know if you have a shuttle running to any nearby beaches? Or if there is a bus/taxi service and how much this costs? Thank you,
There is a free shuttle running to Port Chambly and Ebene. And they can arrange a taxi for you although I would rather try doing that yourself because it could be very costly.
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How far is a beach please
Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong has mentioned previously.
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Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We also invite you to contact us to discuss this matter further. We trust that the time you spent with us proved that that this incident was a stand alone matter and rest assured that we will do everything to maintain our standards provided to our clients ensuring a memorable stay. We trust that we'll have the opportunity to welcome you back to celebrate your 30 years wedding anniversary. Kind regards, Management.
1 vote
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i and my husband are traveling to mauritius’s from mumbai india to celebrate our 25 wedding anniversary on 12 november we shall be staying in this hotel for a week i would highly appreciate if i can be advised on which room is recommended to stay and places to visit and tour and dine so as to make this trip the most memorable also we would like to rent a car for these 7 days so would welcome any tips regarding that aspect too regards priyanka and ajay
Hello Priyanka, First of all I'd like to congratulate you on your 25th wedding anniversary. Rest assured that our Front Desk / Reception Teams will be able to assist or direct you in the right direction for each of the of your above requests. You can enjoy the following: - Boat trips - Whale ad Dolphin swimming - Island Tour (to the various places of interest) - Tour of Port Louis with My Moris - Discover Port Louis a city of old trades and artisans There are so many things to see and do across the island you'll be surprised. Our team looks forward to welcoming you and assisting you with all of our requests.
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Thanks for kind information. Can we use the swimming pool of their sister hotel which is across from this hotel or it is far away? Are all rooms renovated? How far is North side? ( chinatown, port louis market, fortress of citadel, botanical garden (is it free to enter the garden?) Is it walking distance or we have to take the taxi?How far is the beach? How much is the taxi from hotel to beach? Does someone have menu for their restaurant YUZU? Does the breakfast has Waffel also? Is it buffet breakfast and you can take whatever you like and if you want hot cooked item like egg, you can ask the waiter ? How is the weather in October? Thanks a lot in advance.
Hello lalani_13, we’d like to thank you for your questions and look forward to welcoming you wo Mauritius. I’ll try to answer your questions to the best of my ability. 1. You have access to all of the facilities including the swimming pool of the sister hotel, Le Suffren Hotel & Marina. 2. The hotel has undergone a renovation of all the public spaces, which include our restaurants and the new Post Box Lounge Bar. 3. All of the historical monuments and cultural features that are found in Port Louis are of walking distance. Forte Adelaide might be a challenge by foot but can be done too. 4. We are directly on the waterfront, although we do not have any beach. You do have access to ‘La Plage’ Private Beach club. A taxi can be organized by the reception. 5. The pricing of a taxi ride will depend on the location you would like to go to. 6. You can have a look at the Yuzu Menu on the website of Labourdonnais Waterfont Hotel. 7. You have many options to choose from on the breakfast menu, including waffles. 8. You have hot and cold options available and you can have items cooked as well. 9. Weather in October is absolutely stunning, Summer is kicking in! I hope that I was able to answer all of your questions and feel free to reach out to us for any additional information.
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"Executive floor rooms."
"Beautiful five star business hotel. Office away from the office."
"Harbour view"
"Ask for a room facing the harbor."
"Corner suites have great views"
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PRICE RANGE
US$ 231 - US$ 424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel labourdonnais waterfront
LOCATION
MauritiusPort Louis DistrictPort Louis
NUMBER OF ROOMS
105
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