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Old style hotel with rooms needing aime refurbishment. Rooms and bathrooms look old although everything works. Breakfast buffet is ok but service extremelly slow. Pool in the garden does not look clean as water is trouble .....
Response from ousmane m, Responsable réception at Azalai Hotel SalamResponded 17 October 2016
Hi Dear STEF
Thank you for sharing your opinions with us. We have ongoing improvement and renovation work. Azalai hotel salam thank you for the choice and the confidence.
I have stayed here many times, the rooms are good, clean. The staff is friendly. The two very good things are: Internet - very reliable and fast, have probably stayed on every floor and corners, it never disappointed. Second good thing is the lobby, a...More
Response from ousmane m, Front Office Manager at Azalai Hotel SalamResponded 19 September 2016
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Chef de Réception /Front Office Manager
My organization, and other organizations, was invited to attend a workshop there in August 2016. The service was less than stellar at tortoise speed with participants going back to work without being able to eat their lunch because there were not enough staff to serve...More
1 Thank Hammouda B
Response from ousmane m, Front Office Manager at Azalai Hotel SalamResponded 22 August 2016
Thank you for taking the time to share your thoughts. Although we would have preferred that your experience was more pleasant, your feedback and impressions are very important to us because they help us improve our services every day. The satisfaction of our customers...More
I was surprised at security before walking into the hotel. A gate guard which went through the car and metal detectors at the door entrancement. I believed my room was in an older part of the hotel. Its really could use a brightening up with...More
Response from ousmane m, Front Office Manager at Azalai Hotel SalamResponded 12 August 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Front Desk Manager
I've stayed at this hotel many times and normally it is quite good. However, a new wing with ¬68 new rooms is currently under construction, it is not really the place to stay. Noise from the construction activities was more than just an inconvenience and...More
Response from ousmane m, Responsable réception at Azalai Hotel SalamResponded 9 August 2016
We thank you for the interest and the time you took to share your views and suggestions on our property.
We noted with great interest your comments, and will do everything so that this is no longer the case before your next stay.
Response from Ousmane M | Property representative |
Bonjour notre très aimable client
merci pour toujours pour le choix et la confiance que vous placez en AZALAI HOTELS. Il est bien possible d'emporter une serviette de notre établissement comme souvenir. nous vous informons... More
Bonjour notre très aimable client
merci pour toujours pour le choix et la confiance que vous placez en AZALAI HOTELS. Il est bien possible d'emporter une serviette de notre établissement comme souvenir. nous vous informons que ce souvenir à un cout mais, un cout dérisoire.