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Crossroads Hotel

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Traveller (21)
Room & Suite (31)
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Overview
  • Excellent18%
  • Very good42%
  • Average29%
  • Poor7%
  • Terrible4%
Travellers talk about
“copper pot”(30 reviews)
“super market”(4 reviews)
“deluxe room”(8 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (189)
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72
55
13
8
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35
72
55
13
8
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All reviewscopper potsuper marketdeluxe roompizza inngreen environmentusername and passwordindian restaurantwifi internet accessfast food restaurantsbusiness staynon residentsgreat environmentordered room servicecentral areahotel stafflocal dishesswimming pool
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31 - 35 of 183 reviews
Reviewed 10 July 2017

This is coming from someone who has traveled to many developing countries, so I've considered my opinions against that reality. That said, if you are being charged $145/day, a not trivial amount (even when in my case it was my client's dime), this hotel will...More

Thank Keith F
Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 13 July 2017

Dear Keith F, Thank you for choosing to stay at Crossroads hotel during your recent visit to Lilongwe. We value your priceless time taken leaving us reviews regarding your stay. Rest assured that all the minuses have been acknowledged and taken positively for improvements. Our...More

Reviewed 8 July 2017

The rooms were wonderful. There are so many conference rooms to choose from. The food always took more than the promised 20 minutes to arrive. The staff were very friendly and ready to help. I even left my laptop at one of the conference room...More

Review collected in partnership with this hotel
Thank kkyankson
Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 10 July 2017

Dear Mr.Yanson, Thank you for sending us a feedback with regards to your stay. Whiles we thrilled to have read your kind words, we disappointed not to have met your expectations with regards to food service. Do rest assured your comment will be passed on...More

Reviewed 30 June 2017

The hotel is conveniently located close to the Central Business District and a few minutes from the Airport. It's a quite place and the rooms has nice furniture of international standard.Room 59 had little minor issues and I believe will be sorted out in a...More

Review collected in partnership with this hotel
Thank khumb0c
Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 3 July 2017

Dear Khumboc, Thank you for taking the time to share your views and feedback with us. We are pleased to hear that you enjoyed your stay overall and we are conveniently located. We take the constructive points mentioned, onboard. We hope that you will be...More

Reviewed 1 June 2017

Stayed in this Hotel in Lilongwe. No complaints enjoyed the service and the location Food was good excellent breakfast. Staff were friendly and helpful The check in and checkout was quick. Room service was goodMore

Review collected in partnership with this hotel
Thank Florence S
Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 1 June 2017

Dear Florence S. We appreciate time taken sharing your experience regarding your stay at Crossroads hotel We are thrilled to have your positive comments on our service. We do not only strive to provide best facilities but also an impeccable service with difference. Our entire...More

Reviewed 29 May 2017

Good but : the air conditioner was not working properly, the television remote control unit was not working either,hot water was not available Friday evening, Saturday was only available Sunday after complain in room 82.More

Review collected in partnership with this hotel
Thank yohanik2017
Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 1 June 2017

Dear yohanik2017 Thank you for choosing to stay at Crossroads hotel during your recent visit to Lilongwe. We value your priceless time taken leaving us reviews regarding your stay. Rest assured that all the concerned areas have been acknowledged for immediate action. Our aim as...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Breakfast included
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$ 114 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Lilongwe
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 114 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Lilongwe
Room types
Suites, Non-Smoking Rooms
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Traveller (21)
Room & Suite (31)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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leeneil
12 February 2015|
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Response from leeneil |
please give us a guideline to your menu prices
0
Votes
Room Tips
"The towels looked old"
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"check the your wireless internet and the toilet seat"
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"The beds are a bit small but the internet is just very good."
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"There are several levels of rooms, which vary in size, location, and of course, price. Ask to be upgraded at..."
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