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AVANI Maseru Hotel

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96 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Reviewed 3 days ago NEWvia mobile

Looked like a nice place from the outside , but inside was terrible! The toilet seat was lying on the floor of bathroom , shower looked like someone had been butchered in it , exposed wiring in room, tv didn't work and balcony furniture was dirty from Previous guests. Won't be going back

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Helpful?
Thank Milesmet
Ramsgate, South Africa
Reviewed 4 days ago NEW

Room aircon not working. The bed side light was short circuiting.Only one plug was working. Restuarant area at back had no aircons working.Beverages served where hot.Staff didnt understand english. Security guards service was poor.

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Helpful?
Thank pierresO8161XW
Reviewed 1 week ago via mobile

The hotel has a lot renovation to do. The gym is too small with old machines, the door locks are still keys. The food should be clearly labeled and pork should be separated as it's an international hotel. During the break tea, pork related eats were mixed with the others on one tray. The wi-fi is limited to 250MB per...

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Helpful?
Thank Mariam K
Johannesburg
Reviewed 2 weeks ago

My hubby and I had an awesome stay at the hotel is especially loved the pool facility and the FOOD! Great menu great food and beautiful garden! Although I think it's a poor location as we couldn't sleep on Saturday due to some party or club not sure. Came to realize it's next to some night club or event place...

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Helpful?
1Thank Noma J
Maseru
Reviewed 2 weeks ago

Will definitely visit again. Hotel staff very accommodating and rooms very clean and comfortable. Looking forward to seeing what the revamp does to the hotel. Close to golf course which is a bonus. Restaurant staff very attentive to your needs.

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Helpful?
1Thank N8112PCkeithr
Harare, Zimbabwe
Reviewed 4 weeks ago

The hotel must improve on gym infrastructure. The is also need for the hotel to modernize the door locking system by moving over to vinyl key cards. The hotel receives guests from all religion, pork and pork related foods must be clearly marked so.

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Helpful?
1Thank 831jacobg
Southbroom
Reviewed 4 weeks ago

Poor, very loud aircondiitioner in the room. Aircon in the rest of the hotel areas poor. Carpets in the room are disgusting. Children running around in the bar area maing a lot of noise and nobody intervened.

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Helpful?
Thank 888gerardc
Cape Town, South Africa
Reviewed 2 November 2016

Ideally located and central to amenities. Easy walking distance to town and shopping mall. It is clean and have wi-fi. The swimming pool area has a bar where you can entertain friends from the area coming to see you, very user-friendly.

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Helpful?
Thank Mamosedi M
Lesotho
Reviewed 31 October 2016

Good service, professional staff, hopeful you get more quests just by word of mouth. I was looking for a complain but it was a slight complain. Hence a complaint is a compliment to help you to perform well.

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Thank maselemanesekhotla
Johannesburg
Reviewed 24 October 2016

Had a leisure trip for a golf outing in Maseru. For its proximity to the golf club, the hotel was very convenient. Hotel is due for an infrastructure revamp. If they maintain good, professional service after revamp, it will be a sure winner!

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Helpful?
Thank Kabi K

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about AVANI Maseru Hotel

Address: 12 Orpen Road, Maseru 100, Lesotho (Formerly Maseru Sun Hotel)
Region: Lesotho > Maseru District > Maseru
Price Range: ₹ 7,242 - ₹ 8,393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Maseru Hotel 4*
Number of rooms: 141
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Questions & Answers

Questions? Get answers from AVANI Maseru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the poolside, although if you have small kids the pool is still not accessible from ground floor rooms”
 of 5 bubbles mamosedim, 2 Nov 2016 | Read review
“Rather wait until the upgrade has been done.”
 of 5 bubbles chill1954, 18 Sep 2016 | Read review
“Rooms on the West side are great for sunsets...”
 of 5 bubbles lebom161, 26 May 2016 | Read review
“Check all aspects of the room before unpacking - you may need to move to another room”
 of 5 bubbles graemerk, 16 Feb 2016 | Read review
“Rooms facing the pool are nice but also noisy on weekends when the pool is crowded”
 of 5 bubbles JLiss, 6 Feb 2016 | Read review
5 of 5
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