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Sheraton Addis, a Luxury Collection Hotel

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Sheraton Addis, a Luxury Collection Hotel
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731 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Addis, a Luxury Collection Hotel
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Showing 613: English reviews
Reviewed 19 February 2017

To me is pretty simple: being part of prerfection without feeling any interference from the hotel staff who are there to grant this to the customer . They are there, ready, if you need them - and invisible if you dont. This feeling is at the best at the Sheraton Club lounge- 10-15% more expensive, but it is at the...

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Thank Franco T
Salalah, Oman
Reviewed 6 February 2017

A welcome relief from the chaos experienced in the city of Addis Ababa. Even more of a surprise is the high level and standard of luxury, this Sheraton offers. Truly a first class experience by any standard even more of an accomplishment when one considers the country in which it operates. An extensive brandy menu is just one of the...

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Thank daviesi2017
Hong Kong, China
Reviewed 26 January 2017

I was blown away by the beauty of my suite and the balcony terrace, perfect for taking my morning coffee in the world's birthplace of coffee. The staff were pleasant and helpful while the Executive Lounge impressed with its silver service. Unfortunately, one has to pay to use the computer in the Business Centre- something I had not done since...

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1Thank Perry B
Singapore, Singapore
Reviewed 24 January 2017 via mobile

Found myself in Addis Ababa on the long way from Cameroon to Ghana after a cancelled flight. Booked a night in the Sheraton for the transit and it didn't disappoint. Amazing hotel to Sheraton standards. Great facilities, food and friendly and welcoming staff. Rooms are so clean and comfortable and exactly what youd expect of a Sheraton. Im sure there...

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Thank Ryan S
Dubai, United Arab Emirates
Reviewed 23 January 2017

I don’t know if I can explain why I didn’t like this hotel. Too big, too impersonal, too far of what Africa is, a bit too old as well … Rooms are “so so “, breakfasts really not at the level of such hotels … swimming pool a bit too far from the building, with dirty relaxing beds. The mini...

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Thank Matthieu B
Antony W, General Manager at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Thank you for your valuable feedback. We are saddened to hear that you did not enjoy your stay in our hotel and that the hotel did not represent your expectations of Africa. We apologize for the room attendant knocking on your door and disturbing you at 9.30pm. We have retrained our associates on the time limits of when to start...

Washington DC, District of Columbia
Reviewed 21 January 2017

Pros: lovely grounds, pool, spa. Massage I had was very good. Food options pretty good though I was too cautious about what I ate to meaningfully comment on this. Mussie at front desk was extremely helpful and kind. Had a beautiful room facing fountain/ pools that felt like an oasis. Cons: as others have pointed out, no gym or coffee/tea...

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2Thank lynnlabe
Antony W, General Manager at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Thank you very much for taking the time to provide us with your feedback after your recent stay at the Sheraton Addis. It is with regret that we read your comments regarding the disturbance to your sleep due to the upgrade of our telephone systems. Unfortunately we were not made aware of the possibility of disturbing noises being created by...

Luxembourg City, Luxembourg
Reviewed 21 January 2017 via mobile

I have been visiting Sheraton Addis the first time now, before I always stayed at Hilton. I must say I am happy to have made the change. The Hilton is just outdated and old and the food there is not good. The Sheraton is outstanding. The rooms are excellent, clean, quite with balconies and superb beds. The hotel is huge...

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Thank Gilles R
Reviewed 7 January 2017 via mobile

Stayed here with my husband. Its not too far from the airport and its a lovely place, visited areas like Langano very far but enjoyed the drive. Overall lovely experience missing njera already. Will definately recommend.

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Thank Kalikwe77
London, United Kingdom
Reviewed 5 January 2017 via mobile

One of those hotels one just loves staying in. Like a palace with stunning grounds and huge pool area. Very comfortable and well appointed with loads of helpful staff. The buffets are unbelievable and such amazing choices. Breakfast was my favourite!

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Thank vic_levy
London, England, United Kingdom
Reviewed 3 January 2017 via mobile

Beautiful hotel with 100% service. No shortfalls on these two points at all. However I missed going to a gym even though the hotel would provide some kind of fitness apparatus to the room. Also the in room tea making facility was missed . We were there to celebrate the New Year -2017 but I'm sad to say there was...

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1Thank sakumanuelpillai

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Stagioni Restaurant
Stagioni Restaurant
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Addis, a Luxury Collection Hotel

Address: Taitu Street, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Price Range: ₹ 24,215 - ₹ 32,657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Addis, a Luxury Collection Hotel 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Addis, a Luxury Collection Hotel staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Addis, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a club room with access to the lounge, you will not regret the extra money spent.”
 of 5 bubbles FrancoT180, 19 Feb 2017 | Read review
“A room with a balcony is the best.”
 of 5 bubbles PerryB137, 25 Jan 2017 | Read review
“Facing pools/ fountain much nicer than facing street”
 of 5 bubbles lynnlabe, 20 Jan 2017 | Read review
“Go for fountain side, street side is noisy.”
 of 5 bubbles TimB234, 29 Dec 2016 | Read review
“Lovely staff - if you have any requests they do their very best to accommodate you”
 of 5 bubbles 24marsn, 14 Dec 2016 | Read review
5 of 5