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Sheraton Djibouti Hotel

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Traveller (83)
Room & Suite (21)
Pool & Beach (20)
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Overview
  • Excellent14%
  • Very good34%
  • Average26%
  • Poor16%
  • Terrible10%
Travellers talk about
“the club lounge”(14 reviews)
“spg club”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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16
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LanguageEnglish
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30
69
65
37
16
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All reviewsthe club loungespg clubunder renovationchecking inspecial thanksoverlooking the seanegative reviewsnice poolsmall beachweek stayenjoyed my staymrsalehcomparisoncashsoldierscountry
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1 - 5 of 217 reviews
Reviewed 2 weeks ago via mobile

Providing a good customer experience is alien to all the staff....incl thier managers. Sheraton should reconsider this hotel as one of its franchises. It's nowhere near the brand that I know as Sheraton.More

Thank Mamu_Jorge
Response from SheratonHotel2014, General Manager at Sheraton Djibouti HotelResponded 2 weeks ago

Dear Mamu -jorge Thank you for sharing your experience at the Sheraton Djibouti through the tripadvisor.com. We read with regret that we could not meet your expectations during your visit to our Hotel. Please accept our sincere apologies for any inconvenience caused by the unacceptable...More

Reviewed 4 weeks ago

Very disappointed stay, the staff is not well trained (long-lasting check-in and unprofessional checkout). The rooms look like a $30 budget hotel where cleanliness is questionable. The carpets are filthy, the rooms are smelly, and the bathrooms seemingly haven't seen maintenance for a decade. On...More

Thank tiatourstravel
Response from SheratonHotel2014, General Manager at Sheraton Djibouti HotelResponded 4 weeks ago

Dear Valued guest Thank you for choosing to stay at the Sheraton Djibouti and providing your honest feedback on the tripadvisor.com Receiving a warm welcome during check-in often times sets the tone for a great stay And Maintaining a fresh atmosphere within our guest rooms...More

Reviewed 1 May 2018

I agree with many of the reviews here that the hotel is run-down and doesn't feel like a typical Sheraton. The entire hotel smells of smoke, including the non-smoking rooms (and I just had a neighbor who smoked in the non-smoking room, with the smell...More

Thank ldillon13
Response from SheratonHotel2014, General Manager at Sheraton Djibouti HotelResponded 2 May 2018

Dear ldillon13 Thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations Please accept our sincere apologies for any inconvenience caused. Please rest assured...More

Reviewed 30 April 2018

Some aspects of the hotel were fine. The lunches and breakfasts were really delicious and with a wide variety of choices. The maids were unfailingly polite and friendly and the recently added pool facility was in a lovely setting. The downsides were the attitude of...More

Thank ERH15
Response from SheratonHotel2014, General Manager at Sheraton Djibouti HotelResponded 2 May 2018

Dear ERH15 Thank you for taking the time to share your recent experience at the Sheraton Djibouti with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While we are glad to hear you enjoyed your stay at...More

Reviewed 25 April 2018

This hotel does not deserve to have the branding of Sheraton behind it. It is misleading and gives visitors the expectation that they will experience a Sheraton Hotel experience when in fact this is far from the truth. The check in process takes over an...More

Thank chibonime
Response from SheratonHotel2014, General Manager at Sheraton Djibouti HotelResponded 25 April 2018

Dear Chibonime Thank you for taking the time to share your experience regarding your recent stay with us We read with regret that we could not meet your expectations in several points during your visit to our Hotel. Please accept our apologies for any inconvenience...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Outdoor pool
Details
Price range
US$ 218 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 218 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (83)
Room & Suite (21)
Pool & Beach (20)
Dining (9)
Questions & Answers
Ask a question
Pistolpjh
20 April 2017|
AnswerShow all 3 answers
Response from SheratonHotel2014 | Property representative |
Please request at booking a driver will pick you up at the airpor.t
0
Votes
Reedtown
14 October 2015|
Answer
Response from SheratonHotel2014 | Property representative |
Dear, Certainly we can recommend for you a tour company and driver for trips in Djibouti. Our reception staff will be delighted to assist you during your stay.
0
Votes
Clint M
24 September 2015|
AnswerShow all 7 answers
Response from SheratonHotel2014 | Property representative |
Dear Sir, Sheraton Djibouti offers complimentary high-speed WiFi access for all our guests. We are hoping to welcome you soon. Kindest Regards
0
Votes
Room Tips
"Ask for a pool with a view of the pool and water."
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"Find another hotel"
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"Rooms with even numbers have the sea view."
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"Ask for Sea facing rooms"
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