The food is excellent having one for room service and also Nikkei and Italian dining that is superlative with a decent wine selection. The amenities are also very luxurious, and the staff is very polite and well-trained. Good both for business travelers and also for tourists...
The hotel is well managed, employees are friendly, courteous and helpful, and breakfast is included. The rooms are clean and functional, towels changed daily, and the a/c works very well. The ocean is visible from the 4th floor and above. There's always someone at the reception and if you leave the hotel after dark a guard watches you until you get a taxi. Location is near almost everything you'll need. There's always taxis nearby, generally less than a minute wait.
Excellent, very nice staff, they are very helpfull and friendly. The room was very clean, breakfast was good. Close to metro, walking distance to city center. But most of all, very friendly staff! I’d recommend it to everyone who wants to visit Santiago.
Very well managed hotel in a safe residential neighborhood, with friendly and helpful staff. As a single traveler I had a clean, functional room (no view). There is a really lovely roof terrasse with a surprisingly enjoyable pool and a few lawn chairs to relax or sunbathe. A variety of restaurants are in immediate walking distance from the hotel, and the fun city beach Quebra Canela is less than 15 minutes walk or a quick 3 minute cab ride away. Hotel Santiago is very recommendable!
Luxe new hotel with beautiful rooms. Pretty nice beds and if you are on the top floor great view over the city. Actually we should stay in appartementos Santiago, but there was something wrong (a bit vague) so for the same price we could stay in the hotel. Breakfast was simple and with a lot of sweetness (great if you love that, not so great if you don't). Nice bathroom with lovely hot water shower.
I booked this hotel for my first visit to Praia. It had a great location, nice rooms and polite staff. I went back here for some days, after one week in another Cape Verdian island. I couldnt get my mind of their delightful breakfast.. Yummyyyy.. 😊
This was my first time at hotel Santiago, and because this was a work trip, my first requirement with the hotel is about the rest I can get at the end of the day. The room I was given was at the first floor, near the elevator...Although I was said it would be a quiet room, this was not true....as I found at the first night. Resuming you get a lot of noise from the street, but worst of all, from the guests at the waiting room/reception at floor 0. Breakfast is good, the bar at the top offers a good perspective of the area and is very pleasant, the staff is very friendly. Wish I could give a better overall rating...
We stayed in two different rooms on our 12 day visit, the rooms where clean, the bathrooms are a little small as well as the elevator, but overall the staff is friendly especially Jocelyn, they have a nice size balcony with a nice view of the sunset. The breakfast was good with array of choices.
The hotel offers reasonable accommodation for a fair price. The staff is friendly. Buffet breakfast was very good, offering a selection of local specialities. The rooms are of average size, bathrooms small. The hotel is located in a residential areas, about 2 km from Plateau, which is the centre of Praia.
Clean room. Helpful staff, especially Claudio and Jocelyn. Good breakfast with off buffet ordering available. Dinners were ample and good. Gin and tonics cannot be beat. Accommodated all our requests, except for stocking minibar. Wifi was OK. Located in a less than beautiful neighborhood, but easy walk to beach area if wanted. Probably best for business. Felt safe walking in neighborhood during day.