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Masa Square Hotel

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Masa Square Hotel
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349 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Secunda, South Africa
Reviewed 1 week ago

Masa Square hotel looks fairly new and it really is what you see on the internet. Very beautiful and you get your money's worth. The breakfast was great and there is everything for everyone. The suite we were in was cosy, clean and very comfortable

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Thank phathutshedzol
Perth, United Kingdom
Reviewed 1 week ago

Modern hotel on one side of a Shopping Mall, containing apartments, restaurants, pubs and retail . Rooms more than adequate, well cleaned, very attentive staff and a reasonable menu for lunch and dinner although some items disappear frequently. Moderately priced and great value

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1Thank Ian S
Reviewed 3 weeks ago via mobile

It is perfect for business travelers. The rooms are quite clean and big. The internet is stable and good. The food is great and they have got 4 restaurants. There is a small shop with pharmacy that opens at 9am. Staff are the best.

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Thank Marco Aurelio O
Masa Square H, Guest Relations Manager at Masa Square Hotel, responded to this review

Dear Marco Aurelio O Thank you for staying with us at Masa Square Hotel. I appreciate you taking the time to share your experience. I’m delighted you were pleased with our rooms and restaurants. Thank you for your kind words regarding our staff. We take pride in the quality of service we provide to our guests, and we are glad...

Chicago
Reviewed 3 weeks ago

The Masa Square Hotel is convenient to reach. there are multiple restaurants surrounding the hotel as well as a large multi screen movie theatre. The service was very good and the food in the restaurant was good.

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Thank Michael D
Masa Square H, Guest Relations Manager at Masa Square Hotel, responded to this review

Dear Michael D It was an absolute pleasure having you stay with us. Thank you so much for your kind words regarding our food, location and hotel services. We know you have many choices when staying in Gaborone so we truly appreciate you choosing Masa Square Hotel. We look forward to welcoming you again and again in the future. Best...

London, United Kingdom
Reviewed 3 weeks ago via mobile

I'd previously stayed at the Gaborone Sun / Avani, and after being disappointed with that experience decided to try something else. Happy to report that Masa Square is much better than Avani if you want to stay in the city. It's a four star, and pretty bland, but fairly modern and spacious enough rooms. I only stayed one night and...

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Thank Michael S
Masa Square H, Guest Relations Manager at Masa Square Hotel, responded to this review

Dear Michael S Thank you for your recent Trip Advisor review regarding your stay at Masa Square Hotel. What a wonderful compliment to read you found us to be the best Hotel in Gaborone. I’m happy you received good value for your money and you enjoyed the accommodations and the reliable chauffeur service we offer. It is our aim with...

Accra, Greater Accra, Ghana
Reviewed 4 weeks ago

Amazing experience and stay, I landed on my birthday and immediately i arrived in my room, i was called by the front desk to wish me a happy birthday. I was was very impressed with the warm gesture. In an hour, i received a birthday gift from the GM and staff. I want to thank the GM and his staff...

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Thank Edmund A
Masa Square H, Guest Relations Manager at Masa Square Hotel, responded to this review

Dear Edmund A What a wonderful compliment to read you allowed us the opportunity to share in your birthday celebration! I have shared your TripAdvisor review with Mr Soutter and the team and all we can say is that it is gratifying to know you had and enjoyable stay and we cannot wait to have you stay with us again...

Chimoio
Reviewed 22 March 2017

Serving business travelers and weekend party crowd alike, this is a good value hotel in the centre of the CBD. An unremarkable, even shabby lobby (it’s a thoroughfare to the restaurants etc) is in contrast to the smart modern bedrooms. These are not huge but they’re not cramped; the essential are all provided: a working desk with multi-pin sockets (why...

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Thank MozEcoTours
Masa Square H, Guest Relations Manager at Masa Square Hotel, responded to this review

Dear MozEco Tours It is gratifying to read that you had an enjoyable stay.Thank you for your patronage as well as your detailed feedback. It is comments such as yours that make it all worthwhile. We strive to do the best job we can to accommodate both tranquil weekdays for our business guests and vibrant atmosphere for our weekend patrons...

Nairobi, Kenya
Reviewed 20 March 2017

Modern hotel, love the atmosphere here. Great food, great staff, smack bang in a hip square with choices of restaurants, stores and even an underground cinema around. The rooms are nice, clean and well kept. The suites are spacious. Have a hotel shuttle from the airport, can arrange directly with the hotel. Great for business travellers. Definitely place of choice...

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Thank Njorogekui
Masa Square H, Manager at Masa Square Hotel, responded to this review

njorogekui Thank you very much for your review, I can assure you your comments have been shared with the entire team. We look forward to welcoming you back to the hotel in the near future. Kind regards Hayden C Bowl Rooms Division Manager

Geneva, Switzerland
Reviewed 15 March 2017

As per everything in Africa, one never know what really to expect. However, this hotel is comfortable, well maintained with furnishings of quite a high standard and most importantly, a very helpful staff. Thus, a very pleasant stay - and I have never slept better!

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Thank David T
Masa Square H, Manager at Masa Square Hotel, responded to this review

David T Thank you for taking the time to review the hotel. We are thrilled that you had a pleasant stay and got a good nights sleep. We hope to see you back time and again when you are in Gaborone. Kind regards Hayden C Bowl Rooms Division Manager

Reviewed 14 March 2017

This is a solid option for a business traveler. The rooms are fairly sizeable and the breakfast is decent. The hotel is located near a supermarket and other restaurants, such as Nandos. There's an ATM right inside the same complex of the hotel along with several other restaurants and a coffee shop. There's a lovely square outside the hotel where...

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Thank christine f
Masa Square H, Manager at Masa Square Hotel, responded to this review

christine f Thank you for taking the time to review the hotel. We are pleased you enjoyed and hope that we see you again when you are in Gaborone. Kind regards Hayden C Bowl Rooms Division Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Masa Square Hotel is a business first luxury hotel in the centre of Gaborone's business district. We strive to make doing business in Africa easier by offering the best Gaborone has to offer in terms of service, FREE WIFI, free airport transfers and a genuine desire to look after our guests. ... more   less 

Additional Information about Masa Square Hotel

Address: Plot 54353, New CBD | Cnr Khama Crescent & Western Avenue, Gaborone, Botswana (Formerly Lansmore Masa Square)
Region: Botswana > South-East District > Gaborone
Price Range: ₹ 4,396 - ₹ 12,088 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Masa Square Hotel 4*
Number of rooms: 152
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Masa Square Hotel staff and other travellers.
7 questions
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Questions? Get answers from Masa Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the road as it can be noisy at the weekend if you are on the side facing the square”
IanS521, 16 Apr 2017 | Read review
“Not complaint so far”
bankemetsejutea, 1 Mar 2017 | Read review
“Rooms facing the back onto the square are noisy”
Soulfriendly, 13 Feb 2017 | Read review
“staying by the pool bar can be noisy on weekends”
NalediStar001, 19 Jan 2017 | Read review
“I love the views from the seventh floor”
Bridgetb21, 18 Jan 2017 | Read review
5 of 5