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Masa Square Hotel

Traveller (173)
Room & Suite (74)
Pool & Beach (17)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent34%
  • Very good40%
  • Average15%
  • Poor7%
  • Terrible4%
Masa Square Hotel is a business first luxury hotel in the centre of Gaborone's business district. We strive to make doing business in Africa easier by offering the best Gaborone has to offer in terms of service, FREE WIFI, free airport transfers and a genuine desire to look after our guests.
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Property amenities
Free High Speed Internet (WiFi)
Wheelchair Access
Room Service
Free Parking
Airport Transportation
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
Centrally Located
Reviews (489)
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All reviews club room lansmore hotel absolut bar rooftop bar hotel is modern third floor business hotel room service the central business district breakfast buffet business trip reception staff rooms are large airport shuttle standard room wi fi enjoyed my stay
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1 - 5 of 469 reviews
Reviewed yesterday

We had a really great stay at Masa. They sorted out everything for us. We got robbed before we arrived and they were able to accept some post for us, let us print out documents we needed and they gave us an upgrade. All the...More

Thank Classyrc
Reviewed 1 week ago

I stayed here for 6 weeks. The place at first glance seems pretty fair. Rooms are O.K., good amount of space and quite new. The staff are friendly and helpful whenever possible. The problems start with the restaurants downstairs and the square being really noisy....More

Thank Jammicap
Response from Masa Square H, Manager at Masa Square HotelResponded 3 days ago

Jammicap Thank you for taking the time to review the hotel and whilst we are pleased you enjoyed your stay in part, we are of course sorry for the mishaps during your time with us. It was good to meet you while you were here...More

Reviewed 1 week ago

Overall, its a nice place to stay in when you are in Gaborone. Its location is also great, as you have easy access to everything. The hotel's roof top bar is the perfect place to chill on weekend nights. Close to cinemas' and just a...More

Review collected in partnership with this hotel
Thank Pioneer00930836850
Response from Masa Square H, Manager at Masa Square HotelResponded 3 days ago

Pioneer00930836850 Thank you for your review, we are thrilled you enjoyed and look forward to welcoming you back in the future. Kind regards Hayden C Bowl General Manager - Revenue

Reviewed 2 weeks ago

Dirty linen and room expirience at this hotel. Although the cleaners and reception were notified none delivered to my request. I will certainly choose wisely for my next hotel stay. Room cleaning bad.More

Review collected in partnership with this hotel
Thank Mobile633482
Response from Masa Square H, Manager at Masa Square HotelResponded 2 weeks ago

Mobile633482 Thank you for review and comments and our sincere apologies that your stay did not meet nor exceed your expectations. We will of course investigate why your room was not attended to and ensure this is not repeated. Kind regards and renewed apologies, we...More

Reviewed 3 weeks ago via mobile

This isn’t a very nice hotel with free complimentary (and good) breakfast, WiFi, and airport shuttle. It’s is part of a multi-use property with hotel, residences, restaurants, and a few stores. Though I had little time outside of my conference, it seems to be a...More

Thank Tamara S
Response from Masa Square H, Manager at Masa Square HotelResponded 2 weeks ago

Tamara S Thank you for your review and comments. We are glad you enjoyed parts of your stay, we are sorry about the parts that were not as good as they should be. We will most certainly allocate a higher floor next time you visit...More

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Questions & Answers
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25 August 2017|
AnswerShow all 6 answers
Response from botfam | Reviewed this property |
Yes all the rooms have Safes. Very Safe to keep valuables in. Much safer than walking around or carrying it in the car.
13 August 2017|
AnswerShow all 6 answers
Response from Njorogekui | Reviewed this property |
Call the hotel, they'll arrange for the shuttle to pick you up. It's free.
23 April 2017|
AnswerShow all 8 answers
Response from StanInLondon | Reviewed this property |
Credit cards are fine - especially in Gaborone - but if you are heading out carry some cash (e.g. For petrol in remote areas) as the machines can be down or unreliable. Tipping is not normally included. Tip what you feel... More
Room Tips
"Not a Business Hotel. If you need sleep look elsewhere."
1 week ago
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"Sinc rooms face inward. Mine did. But the staff helped change to another that looked out."
4 weeks ago
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"7th floor is the best quiet room you can get, and it still noisy."
22 Oct 2018
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"Shower in the bathtub at chest hight a bit dissapointing, but the rest is just perfect and had an awesome..."
1 Oct 2018
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US$ 107 - US$ 217 (Based on Average Rates for a Standard Room)
Lansmore Masa Square
BotswanaSouth-East DistrictGaborone
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