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Peermont Walmont at The Grand Palm

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Peermont Walmont at The Grand Palm
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284 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Vienna, Austria
Reviewed 5 days ago NEW

Very much to recommend even for longer stays in Gaborono, the garden with the swimming pool is fantastic in hot Botswana and the restaurants are very comfortable , will surely come back next year more than once

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Helpful?
Thank 196heinzs
Gaborone, Botswana
Reviewed 6 days ago NEW

The facility is great but it appears to be struggling with a lack of finesse of the staff in the Restaurant. The waiting service was not to expectations. For example staff dishing their own meals from the client service area instead of taking it to the kitchen and dishing there. Response time of waiting staff was also very poor.

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Helpful?
Thank 585phineasm
Management response:

Dear Guest Thank you for supporting Walmont Hotel and thank you very much for completing our E-Questionnaire. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

Cape Town, South Africa
Reviewed 1 week ago

Excellent place to stay in Gaborone, the palms are breath taking as you enter, the security is up to standard and there is an overall feeling of luxury. The food is amazing with so much variety at their mokolwane Resturant with very friendly staff. Pleasantly surprised

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Helpful?
Thank Mogokg
Management response:

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Palapye
Reviewed 1 week ago

The overall stay was more than satisfactory, though I had a challenge when I wanted to use the kettle in the morning, I coiuld not locate the roud plug, allmost all the plugs are square. At the end I could not make a cup of coffee.

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Helpful?
Thank Ditiro M
Centurion, South Africa
Reviewed 1 week ago

Regular business visitor. Always great experience checking in. Rooms small but clean and well appointed. Disappointed in Beef Baron as Botswana is known for good beef however not served in the restaurant.

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Helpful?
Thank Sybs2501
Johannesburg, South Africa
Reviewed 2 weeks ago

Hi. The Grant Palm Hotel is one of the most prestigious and expensive hotels in Gaborone. The rooms are okay and there are many good restaurants on site. However, the service I got on the night when I needed it the most was horrible. I was getting bitten by mosquitoes, a lot. I called housekeeping to ask for a mosquito...

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Helpful?
Thank ledilen
Management response:

Dear Ledilen Thank you for supporting Walmont Hotel and thank you very much for completing our E-Questionnaire. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

Reviewed 3 weeks ago via mobile

A well-maintained hotel. Bai Sheng is a place to go if you are looking for a decent Chinese food. Beef Baron is great for meat lovers though it's a bit pricy. Camelot Spa is a must-try. There's a casino next door also but never went. They have a great craftshop inside that sells unique stuffs. We bought some items such...

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Helpful?
Thank Rodora C
Management response:

Dear Guest Thank you for choosing Grandpalm Walmont I hope that you will choose to come and stay with our Hotel again. The experience i hope as well was worth it. Kind Regards Michelle Gwafila

London, United Kingdom
Reviewed 31 October 2016

Hoping for a cold drink in cool atmosphere...Sat 40 degrees ...inside bar area ...not air-conditioning...no service ...no ice ....upon departure noticed the reception area next bar had Air-Con ..mentioned it to management ..was told that we should tell the bar to "TURN THE AIR-CON ON" WOW...SPEECHLESS

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Helpful?
Thank desfer
Management response:

Dear Guest We apologies for your experience and what happened during your stay at Grandpalm Walmont. Hope that the next visit will be more pleasant and Air conditioned, managerial staff will be more kinder and accommodating. Your trip hopefully was none the less exciting and the experience was worth it. Please do come again.

Preston, United Kingdom
Reviewed 31 October 2016

This is a beautiful hotel and the staff all so friendly, welcoming and can't do enough for you. The food was delicious with very good choices available. Lots of space outside for relaxing and the bedrooms spacious and comfortable. Definitely recommend this hotel and its location.

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Helpful?
Thank Vicky584
Management response:

Dear Guest Glad you enjoyed your stay and that the African Adventure was up to your standards. We do hope you will visit the Hotel again. Kind regards Michelle Gwafila

Jwaneng, Botswana
Reviewed 31 October 2016

Endure that some lights can operate independently from using access card Provide more bottled water in the room and gym (special during time of the year when the temperature are very high Provide soft slippers/shoes in the room Provide adequate towels in the gym

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Helpful?
Thank tshepisom322

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC). Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. ... more   less 

Additional Information about Peermont Walmont at The Grand Palm

Address: Molepolole Road, Gaborone, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: ₹ 6,126 - ₹ 10,210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at The Grand Palm 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Peermont Walmont At The Grand Palm Hotel Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Walmont at The Grand Palm staff and other travellers.
3 questions
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Questions? Get answers from Peermont Walmont at The Grand Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovate the rooms please”
 of 5 bubbles 585phineasm, 30 Nov 2016 | Read review
“Ensure that round plugs are available or at plugs an adopter”
 of 5 bubbles ditirom2016, 27 Nov 2016 | Read review
“Rooms overlooking the Pool area where you can enjoy looking at the monkeys frolicking in the trees early mornings.”
 of 5 bubbles Sybs2501, 27 Nov 2016 | Read review
“Make sure the porter explains how the shower works!”
 of 5 bubbles michaeldS8547QF, 17 Oct 2016 | Read review
“Try get onto the 5th floor less noise from the restaurants and pub on the ground floor. Take you own toaster if you do not like burnt toast, and stay away from the evening buffet although the on site steak restaurant is probably the best in Botswana and the hotels saving grace.”
 of 5 bubbles G162DFred, 15 Sep 2016 | Read review
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