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AVANI Gaborone Resort & Casino

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AVANI Gaborone Resort & Casino
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314 Reviews from our TripAdvisor Community

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There are newer reviews for AVANI Gaborone Resort & Casino
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Showing 299: English reviews
Orapa
Reviewed 20 April 2016

Good and clean.. My only concern is the smell of tobacco. Sometimes the bacon is just too dry in the mornings. Otherwisefriendly staff. It will also be helpful to keep cab numbers incase someone wants to leave earlier.

Review collected in partnership with this hotel
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Helpful?
Thank violetm50
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Violetm50 Taking the time to review our property is appreciated. Dry bacon on the breakfast line will be addressed and we will ensure that the contact numbers for transportation is readily available. Sincerely Derick van der Nest General Manager

Storkholm
Reviewed 17 April 2016

Quite good hotel. The pool menue need to be revised. The only recommended plate is fish and chips and also the sirloin beef. The rest you could be without. Dry and tasteless bread. The club sandwich is not ecommended But all the othere amenities is very good

Review collected in partnership with this hotel
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Helpful?
Thank stefansX996QT
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear StefansX996QT Thank you for reviewing our property and also your comments provided. Happy to inform that we are in final stages of introducing a brand new menu for our Pool Terrace. During your next visit you will be able to enjoy a brand new offering. Sincerely Derick van der Nest General Manager

Port Louis
Reviewed 10 April 2016

I spent 2 nights at this hotel. The rooms were OK, but the bathrooms were bad. Small and the shower head only spits water at you since the pressure is low. Food is average and so is the service. Nothing was horrible but nothing stood out either and some things were just sub-standard. Food wad over priced. They have a...

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Helpful?
Thank Santone L
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Santone L Your review of our property is appreciated. Although never pleasant to read that expectations of our guests were not met, it is always valuable to receive in order to rectify and improve. With the severe drought we are currently experiencing in the country, water supply and pressure remain a concern - please accept our apologies for this...

Dubai, United Arab Emirates
Reviewed 10 April 2016

Good and consistent hotel with very friendly and helpful staff. Some of the rooms have been updated in the last year. Reasonable Internet for the region, although you need a coupon from reception to use it. Good breakfast and meals in the restaurant or outside bar. Conveniently located for business. Casino can be very smokey if you want to play...

Review collected in partnership with this hotel
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Helpful?
Thank Cameron F
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear CameronF Your positive review of our property is much appreciated. Noticing work done in the room is significant to us and I am happy to inform that we are currently busy with a mock-up room. We will commence with a major refurbishment of our property in due course and once completed, our offerings will be industry leading in Botswana....

Gaborone
Reviewed 7 April 2016

from arrival to departure,this has been a brilliant place to stay throught my trip to Gaborone .friendly staff,excellent facilities all combined make my stay wonderful.soon wil be visiting again..keep up the good way

Review collected in partnership with this hotel
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Helpful?
Thank gopopaonem
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Gopopaonem Thank you for taking the time and the very positive review of our property. We hope that we will remain your hotel of choice and that we will continue to exceed your expectations during your visits with us. Sincerely Derick van der Nest General Manager

Maun
Reviewed 26 March 2016

Average service.needs to be improve d especially at the casino which in my opinion is the worst so far.I am of the view that lunch and supper also needs to be improved, the quality doesn't match the value.

Review collected in partnership with this hotel
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Helpful?
Thank tebogom326
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Tebogom326 Thank you for the review of our property. We will address the concerns raised and hope we will exceed your expectations during your next visit with us. Yours faithfully Derick van der Nest General Manager

Derby
Reviewed 24 March 2016

From arrival to departure, this has been a brilliant place to stay throughout my work trip to Gaborone and the surrounding area. Friendly staff, immaculate rooms and excellent facilities all combine to make a wonderful experience.

Review collected in partnership with this hotel
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Helpful?
Thank shakespiller
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Shakespiller Your very positive review of our property is sincerely appreciated and we look forward to your next visit. Sincere regards Derick van der Nest General Manager

Reviewed 15 March 2016

This hotel has nearly everything it needs to be a good hotel but it falls down on so many things and fails to take advantage of its positives such as layout and setting. The first impression in the rooms is poor with decent furnishings let down by dirty splash marks on bedroom walls and on painted walls in bathrooms. The...

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Helpful?
Thank King7Eric
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear King7Eric Your detailed review of our property is appreciated. As mentioned in an earlier review, receiving comments such as yours is obviously not what we want to hear, however, constructive outside perspectives are required to make us better at what we do. Happy to inform that we will be doing a major refurbishment of our property, commencing very soon....

Johannesburg, South Africa
Reviewed 13 March 2016

I have not stayed here for years, I generally stay at Grand Palm (which is not exactly 5 star) , but was booked in by a client at Avani - what a disappointment. The service is offhand at best, long wait at check in even though only one other guest waiting. The room is not very clean, everything was worn...

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Helpful?
Thank JonB_SA
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear JonB Thank you for the objective review of our property. Although it is never pleasant receiving reviews that indicate gaps in our service delivery, it is needed and we will always react in a positive manner. Excited to advise that our much anticipated refurbishment will commence in due course and all our guests can look forward to a brand...

Boskoop
Reviewed 8 March 2016 via mobile

One of the few luxury hotels in Gabs. Strong breakfast to keep you on your feet all day. Diner at choice.Buffet inside. Smaller on the terrace outside. Close to City centre and with good airport shuttle service. Did I mention the large swimmingpool?

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Helpful?
Thank HansK774
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear HansK774 Your positive review of our property is much appreciated and we look forward to your next visit. Sincerely Derick van der Nest General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Find that just right blend of hospitality, business, and leisure at AVANI Gaborone Resort & Casino. Set in the vibrant city centre of Botswana's capital, Gaborone, it's never been easier work, rest, and play in style in the heart of Africa. Have the perfect start or finish to a great African Adventure with all the details that matter, done well. ... more   less 

Additional Information about AVANI Gaborone Resort & Casino

Address: Chuma Drive 4727, Gaborone, Botswana (Formerly Gaborone Sun Hotel)
Region: Botswana > South-East District > Gaborone
Price Range: ₹ 10,524 - ₹ 13,943 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Gaborone Resort & Casino 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Gaborone Sun Hotel
Sun Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Gaborone Resort & Casino staff and other travellers.
2 questions
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Gaborone, Botswana
Johannesburg, South Africa

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Questions? Get answers from AVANI Gaborone Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First FLoor”
 of 5 bubbles 628willyv, 14 Feb 2017 | Read review
“Best view from rooms facing the pool area.”
 of 5 bubbles hugot790, 21 Dec 2016 | Read review
“Stay away if you can”
 of 5 bubbles nazparmar, 1 Nov 2016 | Read review
“Ground Floor, Pool Facing rooms”
  • Bathroom
  • Bathroom
  • Room
  • Room
  • Room
  • Room
 of 5 bubbles MoeYou, 16 Sep 2016 | Read review
“Choose a round floor garden room”
 of 5 bubbles tourismplanner, 13 Sep 2016 | Read review
5 of 5