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Elephant Hills Resort

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507 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Derbyshire, United Kingdom
Reviewed 16 January 2017 via mobile

Stayed with my mum this jan and we were pleasantly surprised. Great welcome, easy check in and amazing views. Shuttle bus provided for free every hour to town n falls. Filling breakfast. Well worth the stay

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Helpful?
1Thank ChristinaGoredema
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Christina Goredema Thank you for staying with us and for sharing your experience during your stay. It was indeed a pleasure hosting you at Elephant Hills Resort. We are glad that you had a great stay and found our services to be of high quality. We are grateful for your feedback and patronage. Once again we are very delighted...

Bulawayo, Zimbabwe
Reviewed 9 January 2017

The experience was so great, the rooms are so clean and lovely, the food was great. The staff was friendly and great. The hotel is well situated away from noise in town. Transport from the hotel always available.

Review collected in partnership with this hotel
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Thank kudzayis2017
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you so much for such a great review. we appreciate your feedback about your stay with us. we are glad we made your stay an all-round success, from the cleanliness of the rooms to the great food. hope to see you again, soon.

Sydney, Australia
Reviewed 8 January 2017 via mobile

Beautiful resort with wonderful views and wildlife running around so close to your balcony! A beautiful place to stay with friendly staff, the resort is located very close to the falls and Victoria Falls town. The hotel runs a free shuttle to the falls and the town and can organise any day trips/activities at reception with ease. The restaurant and...

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Helpful?
Thank Stephen S
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you very much for the positive review, and taking your precious time to give us your feedback about your stay with us. we are pleased to know that we provided the best experience complimented by the beautiful natural resources. we are glad you had a great time. we are looking forward to providing the same level of excellence on...

Dorchester, England, United Kingdom
Reviewed 8 January 2017

We stayed at the Elephant Hills Resort for Christmas 2016. The service was always first class and nothing was too much trouble. There is a courtesy bus with aircon which runs every hour to Victoria Falls and it was easy to contact the hotel prior to arrange transport from the Airport. the hotel has mosquito nets around the bed and...

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Helpful?
1Thank Lesley P
NKO M, Manager at Elephant Hills Resort, responded to this review

wow, thank you for the positive review, and for recommending us to other travellers. we are glad that you have taken delight in what the hotel has to offer. we seek to provide such services and more for all our guests, because you are the very cause of our existence and strife. we hope to host you again soon.

Ventura County Coast, California
Reviewed 4 January 2017

This is a very nice hotel with great friendly staff. It is secure, quiet and easily accessible. The food is excellent especially the breakfast buffet and dinner menu. Prices are affordable compared to most international hotels l have stayed in. You can book all your activities at the hotel and they have a shuttle thag takes you to those events.

Review collected in partnership with this hotel
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Thank brightonn2017
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you for your review and for choosing our hotel. we greatly appreciate your positive feedback and its good to know that our services and staff has landed us as one of your most affordable "international hotels". we look forward to welcoming you back soon.

Bulawayo, Zimbabwe
Reviewed 3 January 2017

some excellent service from very friendly staff, good variety of food, drinks etc with good surroundings and serene environment. the distance from town and the falls is manageable especially with hotel provided transport or taxis if it’s outside normal hours. a very remarkable place to visit with the whole family

Review collected in partnership with this hotel
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Thank 154vd
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you very much for a the positive feedback and great rating. we are glad that you found excellence in our services and staff. we are honoured that you acknowledge our capacity to host families. looking forward to provide such services and more, to you and your family, and our prospective travellers and their families as well.

Berlin, Germany
Reviewed 3 January 2017

Elephant Hills Resort is a very comfortable hotel for your visit the Victoria Falls. The rooms have beautiful views and you are located outside of the activity of the town. I visited the hotel over Christmas. During this time they played very very Loud hip-hop and rap music by the pool, starting at 9:30am. You could hear the music and...

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Thank RTDover
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you very for taking time to review your stay with us. we are glad to know that the rooms met your expectations and how each room provides a beautiful view, for each guest. however we sincerely apologise for the loud music during Christmas, we will make sure this inconvenience will not be repeated this Christmas. thank you for the...

Reviewed 30 December 2016 via mobile

I would recommend this resort to pretty much anyone coming to Victoria Falls. Can't fault anything. Friendly staff, lovely food, facilities are in good condition. Had read reviews on Trip Advisor that it needed a refurbishment however I did not see the need. Many hotels around the world stay in a time period and have the title boutique. maybe it's...

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Thank Rudo M
NKO M, Manager at Elephant Hills Resort, responded to this review

wow, thank you for an amazing review and for giving us the perfect rating. we are ecstatic to know how you had the best time and for recommending our hotel to other travellers. we will surely work towards maintaining the standard against time and continue providing quality services and up kept facilities. we looking forward to hosting you again, soon.

Chiredzi
Reviewed 30 December 2016

My stay at Elephant Hills was remarkable and exceptionally good. I enjoyed the hospitality, panoramic views and fun-filled activities. The rooms were spotlessly clean and Room service did a fantastic job. Check-in was quick and it was just remarkable. It was a Christmas to remember at Elephant Hills.

Review collected in partnership with this hotel
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Thank 199clemencem
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you for the great review and taking the time to give us your feedback. we are glad to hear that you had a memorable Christmas with us. I'm sure the staff enjoyed catering for your needs as much as you enjoyed your stay. take care, don't hesitate to call again.

Dorchester, United Kingdom
Reviewed 27 December 2016

Arrived at The Hotel was made most welcome , first night i woke up thinking what was the racket "frogs rather funny might even make it my ring tone" we arraged trips next morning , staff are so friendly and food is top notch " thats english for very good " i played golf at the hotel great course ,...

Review collected in partnership with this hotel
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Thank G7093YEmichaelg
NKO M, Manager at Elephant Hills Resort, responded to this review

thank you very much for the positive review. we are pleased to know that our wildlife environment, facilities and staff made your stay a memorable one. we will pass along your praises to our waiter, Headman and we'll make sure he gets the recognition he deserves. hope to have you back soon.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: ₹ 8,670 - ₹ 20,364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#6 Business Hotel in Victoria Falls
#6 Spa Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
#10 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Elephant Hills Resort staff and other travellers.
15 questions
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Questions? Get answers from Elephant Hills Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floor have a picturesque view of the river and the Victoria Falls in the distance.”
 of 5 bubbles aaronm542014, 14 Feb 2017 | Read review
“The rooms with better view are the ones facing the river.”
 of 5 bubbles mossk689, 13 Feb 2017 | Read review
“Our room had a great view”
 of 5 bubbles boys2mengrouphome, 3 Feb 2017 | Read review
“Rooms facing the golf course are excellent”
 of 5 bubbles johnlapao, 25 Jan 2017 | Read review
“choose the ones on the upper floor which face the falls and Zambezi river”
 of 5 bubbles KevMaf007, 18 Jan 2017 | Read review
5 of 5