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Monomotapa Hotel- Legacy

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265 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Vancouver, Canada
Reviewed 9 July 2016

Spend a few days at this hotel, probably at the worst time, with the cash shortage and unrest in the country. I give it to the staff; they still find it in them to smile and provide the best service. I will go back there again because of the staff. The rooms are clean but dated. Great breakfast, however very...

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Helpful?
1Thank Estate555
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Gooday Estate555 Management and staff would like to thank you for choosing Monomotapa as your hotel of choice. We appreciate the feedback you gave us as it gives us a chance to continuously improve our services. We are appreciative of the positive comments you have mentioned about our staff, breakfast and cleanliness of rooms. We have also taken note of...

Hammonton, New Jersey
Reviewed 27 June 2016

I stayed at Monomotapa in June 2016. Although I have seen this hotel from afar I had no idea what it was like inside. I decided to stay ther one night just out of curiousity. It helped that I got a good rate on Expedia. This was probably the best stay I have had in Harare (comparing with Sheraton, Holiday...

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Helpful?
Thank Tait000
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Tait000 Thank you for choosing us as your hotel of choice.We are happy that you liked our accommodation as well as the location of our hotel.We at Monomotapa work to ensure that all our guests are happy through their stay.We are a 4 star hotel but we try by all means to operate as a 5 star hotel. Thank...

Masvingo Province, Zimbabwe
Reviewed 20 June 2016

spraying of air fresheners in rooms previously serviced to smoking clients is a short term solution, but separation of rooms between smokers and non-smokers should be long term adhered to and implemented whilst monitoring is progressive.

Review collected in partnership with this hotel
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Thank 297happym
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear 297happym Thank you for choosing Monomotapa as you hotel of choice. We appreciate your feedback on your recent stay with us. We always welcome all opportunities for improvement and your review is no exception.We have taken note of concerns and we will definitely correct the issues you have highlighted. We look forward to hosting you again soon.

gweru
Reviewed 3 June 2016

My stay at Monos was overally superb. staff were very friendly and helpful and the food was excellent. something may need to b done about the ergonomics of the rooms, given their direct exposure to the sun, especially in winter. the rooms become hot , thus making the room uncomfortable in the afternoon. maybe we need efficient airconditioning

Review collected in partnership with this hotel
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Thank 227pm
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear 227pm We thank you for taking the time to review us online.We highly appreciate your feedback as it assists us in improving our hotel.We always welcome all opportunities for improvement and your review is no exception.We look forward to hosting you again soon.

Rochester, United Kingdom
Reviewed 19 May 2016

This hotel seems to have a large number of government officials staying in it. It is well-appointed and the rooms are quite luxurious although I had to get assistance turning the air conditioning off and one morning there was no water at all and we had to have buckets of water delivered to the room. The breakfast is top-class with...

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Thank David B
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear David B Thank you for choosing Monomotapa Hotel as your hotel of choice.We appreciate your feedback as it assists us on improving on areas of dissatisfaction.We are happy that you found our breakfast top-class and our staff very attentive.However you brought to our attention that the areas of dissatisfaction were: • Not being able to control the air con...

Mozambique
Reviewed 18 May 2016

I have traveled to Harare many times in the past, and when i write past is the 80s/90s. And my memories of the city and its Hotels were very accurate, but what I found when I got there was different from what I thought I would find. I went to Harare in May 2016 (business) and choose this Hotel as...

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Thank Anjarakas
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Anjarakas Thank you for posting a review from your recent stay with us.We regret to see that the ironing board in your room was broken as well as the curtains which are torn.Please accept our sincere apologies for any inconvenience these issues may have caused you. It is regrettable that these issues negatively impacted your overall experience with us....

Cape Town Central, South Africa
Reviewed 6 May 2016

My air conditioner was not functioning properly for the 3 days that I was there. The electricity in my room went our 3 times. The hotel looks terrible. It need to be revamped for tourists and international business people. The food at the Al La Cart restaurant was appalling to say the least. I have stayed at your hotel before...

Review collected in partnership with this hotel
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Thank Robert K
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Robert K Thank you for posting a review from your recent stay with us.We regret to see your dissatisfaction with our air conditioning and electricity which were not functioning properly.Please accept our sincere apologies for any inconvenience these issues may have caused you. Secondly we apologise for the inconvenience caused during your check out.It is regrettable that these issues...

Johannesburg, South Africa
Reviewed 3 May 2016 via mobile

I made my booking over the phone and requested an airport transfer service. I was requested to send an email to that effect, which I did. On arrival there was no transport waiting. Other than that it is a good place. The reception was good on arrival at the hotel. I just wish they could give the customers a choice...

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Thank ray25252015
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear ray25252015 Thank you very much for taking the time to share your thoughts and comments about your stay with us.We appreciate your feedback as it assists us on improving our hotel. We have received your feedback regarding your airport pick up.Kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is...

mauritius
Reviewed 27 April 2016

i was very astonished to see the quality of service that i received there. we are always welcome by a (how r u) the people were very polite. service excellence room service very good. price affordable. food excellence.it was a very good experience.

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1Thank dewoo M
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear dewoo M The management and team at Monomotapa hotel would like to thank you for choosing us as your hotel of choice. We highly appreciate your positive feedback. We look forward to hosting you soon.

Chinhoyi, Zimbabwe
Reviewed 21 April 2016

Monomotapa Hotel- Legacy is one of the best accommodation was can find in Harare that offers value for your money. The place is clean, exquisite and affluent. The staff is very helpful and polite and a cheerful bunch. The rooms have a side view of a beautiful garden with a thicket that you forget for a moment that you in...

Review collected in partnership with this hotel
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Thank nn776
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear nn776 The management and team at Monomotapa hotel would like to thank you for choosing as your hotel of choice.We at Monomotapa work to ensure that all our guest are happy throughout their stay and we are pleased that you received value for your money.We look forward to hosting you again on your next visit to Harare.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The facilities at Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned. We have a wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. Fitness center and outdoor swimming pool allows the guest to rest and relax. ... more   less 

Additional Information about Monomotapa Hotel- Legacy

Address: 54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe (Formerly Crowne Plaza Hotels Harare - Monomotapa)
Region: Zimbabwe > Harare Province > Harare
Price Range: ₹ 8,185 - ₹ 13,028 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Monomotapa Hotel- Legacy 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Hotels Harare - Monomotapa Hotel Harare
Crowne Plaza Harare
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Questions & Answers

Here's what travellers have asked, with answers from Monomotapa Hotel- Legacy staff and other travellers.
5 questions
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Questions? Get answers from Monomotapa Hotel- Legacy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is situated right in town and is facing the Harare Gardens which have a green scenery that you will enjoy.”
 of 5 bubbles ericmA7556MI, 21 Jan 2017 | Read review
“room 1103 is good”
 of 5 bubbles iammichellevt, 12 Dec 2016 | Read review
“Aircon, better than a fan. I got a fan still fine though”
 of 5 bubbles 488faraim, 12 Dec 2016 | Read review
“Upper floors - views pleasant”
 of 5 bubbles Muzungu007, 20 Nov 2016 | Read review
“West wing is quieter, far from the main road”
 of 5 bubbles 447tafadzwac, 2 Nov 2016 | Read review
5 of 5
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