We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe club loungebusiness tripindoor poollobby barbusiness center staffhuge hotelsleep qualitysafe choicetunisian restaurantmain restaurantother hotelsenjoyed my stayshort stayvisit tunisrooms are spaciousclose to the airportsidi bou
Rooms nice and spacious.
Hotel under development (as of February 2014), Reception, Bar & restaurant far too smokey, Must pay for WiFi in room (equiv to £10 per day) though free in reception, Food is disappointing and far too expensive, corridors smell of...More
Thank Anon Y
Response from dejla d, General Manager at Sheraton Tunis HotelResponded 24 February 2014
Thank you for taking the time to share your valuable feedback following your recent stay at The Sheraton Tunis Hotel .
Please accept my sincere apologies for the shortfalls you experienced; It is certainly not indicative of our company standards. I have notified...More
This hotel may have been under renovation when I was there (late Jan14). It has some strange characteristics. I can't quite put my finger on it but it definitely needs a makeover. As far as basics, yeah it was convenient from airport etc. About a...More
1 Thank Khaneseur
Response from dejla d, Public Relations Manager at Sheraton Tunis HotelResponded 20 February 2014
Thank you so much for staying with us at the Sheraton Tunis and for posting your comments.
I was concerned to learn of your disappointment regarding your experience with us.
Please accept our sincere apologies for the shortfalls you might have experience.
Nice location to the airport. Formally the Hilton. I can only complain about the fact that they charge for the internet which is very rare anywhere in the world and they allow smoking in the hotel. The lobby near the bar smelled like a chimney..More
1 Thank B H
Response from dejla d, Public Relations Manager at Sheraton Tunis HotelResponded 10 February 2014
Dear Madam, Dear Sir ,
First of all, please let me thank you for taking the time to share your comments on Tripadvisor regarding your stay at the Sheraton Tunis.
It is always disappointing to read that one of our guests did not have a...More
Stayed at Sheraton Tunis a number of times end of 2013. My main criteria was to stay in a good hotel close to the airport, Sheraton Tunis fits right in (Around 10 mins drive from Tunis airport). The rooms are clean, toilet will probably need...More
Response from dejla d, Public Relations Manager at Sheraton Tunis HotelResponded 3 February 2014
Thank you for your lovely review following your recent stay here at the Sheraton Tunis.
I am so delighted to hear that you enjoyed many aspects of the Hotel and will be sure to pass along your kind words to the team!
The nightmare starts on the phone when you want to make sure the airport shuttle will pick you up....5 calls before talking to a person who says you nd to call back in 5 mn, and when you do so, someone else answers that the...More
1 Thank ClubGGG
Response from dejla d, Public Relations Manager at Sheraton Tunis HotelResponded 23 January 2014
Thank you for providing us with your feedback following your recent stay at Sheraton Tunis Hotel.
I was of course concerned to learn about your disappointing elements with regards to your experience which fell below your expectations.
Please accept my sincere apologies for...More