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Hyatt Regency Dar es Salaam, The Kilimanjaro

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Hyatt Regency Dar es Salaam, The Kilimanjaro
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590 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Dar es Salaam, The Kilimanjaro
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Showing 539: English reviews
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2015

Amazing, gorgeous, modern, pristine hotel. Everything and everyone was absolutely professions, courteous and helpful. The airport pickup service was lovely, charming driver and a sleek beautiful air conditioned black executive Mercedes took me to the fanciest hotel in East Africa. I am partial to Hyatt because of the service and quality of accommodation offered by this brand. This hotel is... More 

Helpful?
Thank cinnamonlover
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Cinnamonlover, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. It is feedback such as yours which motivates the entire team to strive towards excellence. Thank you once again for your thoughtful feedback, it is much appreciated. We look forward to welcoming you back soon... More 

Dubai, United Arab Emirates
Level Contributor
1,165 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 671 helpful votes
Reviewed 6 July 2015

The Kilimanjaro its a great hotel. Conveniently located in front of the Dar Es Salaam Bay, just a few blocks from the Ferry port and the city center, this hotel its a true paradise in West Africa. Rooms are massive with an open bathroom and very comfortable beds and sofas. Internet and TV are very good and you barely can... More 

Helpful?
Thank RMartinSDXB
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear RMartinSDXB, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. We appreciate your kind words about staff, hotel facilities and our services. We are happy to note that you had a great experience at our hotel, particularly the rooms, bar and the restaurants especial the... More 

Dubai, United Arab Emirates
1 review
Reviewed 4 July 2015

The ugliest room have ever seen in my life...not even 2 star. The staff cannot see out of the box so I already had this unpleasant experience from the check-in. Stepping into the room had the impression that someone is already inside: had the ironing board in the middle of the room, an empty bottle of rum in the cupboard.... More 

Helpful?
Thank SzuszuK
Hyatt Regency D... T, Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear SzuszuK, Thank you so much for taking the time to write a review about our hotel. It was indeed a pleasure having you stay as a valued guest at Hyatt Regency Dar es Salaam and from the outset I would like to apologize with all sincerity for the service shortfalls that you experienced during your recent stay, particularly with... More 

Cairo
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 June 2015

Well I will start with the positive aspect of the hotel , rooms are decent size , all amenities available as bath robes and slippers and international channels on the TV , comfortable bed , central location with good security services at hotel entrance. As for the negative I will start with the food at the main restaurant at the... More 

Helpful?
1 Thank khaledismail72
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear khaledismail72, I am sorry to hear of the disappointing experience you had whilst staying with us in Dar es Salaam and would like to address some of the points raised in your feedback. We note that you fell ill soon after arrival at the hotel, on the same night that you ate in The Palm restaurant. As we did... More 

Accra, Ghana
Level Contributor
3 reviews
Reviewed 24 June 2015

I have travelled extensively in Africa and it took me all of 10 years to discover truly magnificent service at the Hyatt Kilimanjaro, Dar es Salam. Everything about my experience was fabulous including the restuarants, concierge, housekeeping, security and hotel management.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Robert R
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Robert R, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. It is feedback such as yours which motivates the entire team to strive towards excellence. Thank you once again for your thoughtful feedback, it is much appreciated. We look forward to welcoming you back... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2015

I have tried to contact this hotel on six occassions - 4 by e-mail and 2 phone calls! It really is not acceptable that one should have to do this. Nnot a way to run a business Sloppy service - very uimpressed!!

Helpful?
Thank Alastair C
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Alastair C, Thank you so much for taking the time to write a review about our hotel. Your feedback is valuable as it allows us to introspect and find permanent solutions to operational issues. I would like to apologize with all sincerity for the inconvenience that you experienced during your recent stay, in particular with regard to the un... More 

Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 June 2015

The Hyatt Regency "The Kilimanjaro" is definitely the best hotel in Dar Es Salaam. Location is perfect overlooking the harbor. You will be welcomed by a very elegant and spacious lobby. Take the time to sit and have a coffee and you will realize that The Kilimanjaro hotel is the place to be, the place where business in Dar Es... More 

Helpful?
Thank EmmanuelS29
Hyatt Regency D... T, Adminstrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear EmmanuelS29, Thank you so much for your amazing review through trip advisor, it's much appreciated. Your feedback is valuable and has been shared with the team here at the hotel and I know many of them will draw inspiration from your feedback. Thank you and we certainly look forward to your next visit. With best regards, Hyatt Regency Dar... More 

Nairobi, Kenya
1 review
Reviewed 15 June 2015

Fantastic service. this is probably the only and perfect "oasis" in Dar es Salaam. it is also situated in the right place facing the ocean while being very close to the business district. the staff would make you feel exactly as when you are at your own home.. Well done and great Job to all the team

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Ahmed E
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Ahmed E, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. It is feedback such as yours which motivates the entire team to strive towards excellence. Thank you once again for your thoughtful feedback, it is much appreciated. We look forward to welcoming you back... More 

Dar Es Salaam, Tanzania
1 review
Reviewed 14 June 2015

An understated but excellent hotel. Modern, elegant and cool. Some fabulous facilities, especially the infinity pool on the 1st floor roof level and the Level 8 bar on the very top floor. A great sushi and oriental restaraunt too, and relaxing lounge/cafe. A delight.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Richard C
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Richard C, Thank you so much for your amazing review through trip advisor, it's much appreciated. Please note that I have shared your feedback with our team members for whom it will provide a great source of inspiration. We look forward to seeing you on your next visit. With best regards, Hyatt Regency Dar es Salaam More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2015 via mobile

The service in the hotel is amazing. Right from.the front office you are greeted with a lot of warmth and hospitality. The staff are extremely friendly as well as professional. The food is exquisite especially at the oriental restaurant on the 1st floor. The business club rooms overlooking the ocean give you peace of mind as you work away. The... More 

Helpful?
Thank Anthony N
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Anthony N, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate your kind words about our staff , hotel facilities, food and our services. We are happy to note that you had a great experience at our hotel, particularly the Oriental restaurant, Regency club, Spa and the Gym. Thank you and we certainly... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hyatt Regency Dar es Salaam, The Kilimanjaro is a synonym of exclusivity, luxury and service. With 180 modern elegant rooms and impressive exterior Hyatt Regency Dar es Salaam, The Kilimanjaro is a landmark 5-star hotel in Dar es Salaam. Both business and leisure travellers can experience true European and African comfort at ease. The hotel is regarded as the best hotel in Tanzania. ... more   less 

Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range: ₹ 18,877 - ₹ 29,136 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam
Hotel Style:
#1 Spa Hotel in Dar es Salaam
#1 Casino Hotel in Dar es Salaam
#1 Luxury Hotel in Dar es Salaam
#2 Business Hotel in Dar es Salaam
#6 Family Hotel in Dar es Salaam
#8 Romantic Hotel in Dar es Salaam
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Dar es Salaam, The Kilimanjaro staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Regency Dar es Salaam, The Kilimanjaro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor has a better view”
 of 5 bubbles KerryCoub78, 2 Dec 2016 | Read review
“Rooms facing the sea are quieter”
 of 5 bubbles SRJB_London, 15 Nov 2016 | Read review
“Look for harbour view rooms.”
 of 5 bubbles 230np, 14 Nov 2016 | Read review
“Wherever you stay, you wont really get any "breathtaking" view. However, the sea side view may be a little better.”
 of 5 bubbles anujsingh001, 10 Nov 2016 | Read review
“Sea-facing!”
 of 5 bubbles RuSO6, 18 Sep 2016 | Read review
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