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Hyatt Regency Dar es Salaam, The Kilimanjaro

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Hyatt Regency Dar es Salaam, The Kilimanjaro
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591 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Dar es Salaam, The Kilimanjaro
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Showing 540: English reviews
Reviewed 30 October 2016 via mobile

The hotel and it's location is very nice. Very central with amazing views over the harbor. The rooms and lobby are tastefully decorated and the sleeping quality is way above average: very quiet and comfy beds. However, the service and customer care do not even closely match 5* standard. When we arrived at 11pm all restaurants and bars were already...

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Helpful?
Thank ThomT77
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear ThomT77, Thank you for choosing to stay at Hyatt Regency Dar es Salaam, the Kilimanjaro and for taking the time to review your stay with us on trip advisor, truly appreciated. Your feedback is extremely important to us and have been shared with the team. I am glad you found our location convenient and happy to note that you...

Seattle, Washington
Reviewed 22 October 2016

The Hyatt Regency Kilimanjaro is a bright spot in Dar, an otherwise charmless city of 1.4M people. We were marooned here for 2 days traveling to Mozambique, a complication of booking round trip flights on Emirates via Dubai - scheduled service to Pemba only provided by a commuter airline that does not offer daily service. But I digress. The Kilminjaro...

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Helpful?
Thank janet1646
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Janet1646, It was indeed a pleasure to have you stay with us at Hyatt Regency Dar es Salaam and thank you for sharing your wonderful experience about hotel through Trip Advisor. It is feedback such yours which motivates the entire team to strive towards excellence. Thank you for your positive comments about our staff, service, security and hotel facilities,...

Reviewed 22 October 2016 via mobile

It's a worst hotel service. They sold out the pre booked room in higher rates to someone and have to face a big time issue. The level of service is underrated. Was there for the Conference and we have booked the hotel and along with the confirmation they rejected to offer a room on dates I have already launched a...

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Helpful?
1Thank Nedda L
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Nedda L, We are sorry to learn of the frustrations regarding the price that you experienced regarding your recent visit to Dar es Salaam to attend a conference taking place in our hotel. The conference actually had an allocation and special rate for rooms at the hotel which the delegates could book. I can only assume that you enquired...

Reviewed 20 October 2016 via mobile

I like this hotel a lot. I stayed on 2nd floor and I got the room with the view of swimming pool. I enjoy sitting in the sun by the poolside. There's nothing to do much nearby the hotel. I came to find some mosquito repellent with 3 friends but was attracted by 2 locals. They tried to sell us...

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Helpful?
Thank Poonjira N
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Poonjira N, It was indeed a pleasure to have you stay with us at Hyatt Regency Dar es Salaam and thank you for sharing your wonderful experience about our hotel through Trip Advisor. We are glad to hear that you had a positive experience and you enjoyed your stay with us. However, I am very sorry for the inconvenience...

Reviewed 18 October 2016 via mobile

great hotel . always stay there when i am on business . staff are very attentive and the rooms are always comfortable and clean . by far the best hotel in the city . great breakfast and dinner options

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Helpful?
Thank adolohe
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Adohole, Thank you for your kind review! It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We are happy to learn that you had a positive experience with our staff, guest room and food. Will certainly pass on your feedback to the team. We hope to welcome you back...

Nairobi, Kenya
Reviewed 17 October 2016 via mobile

One of the best hotels in Dar es saalam. The staff are very friendly and service is great. The food is good with great variety at the buffet. Try the Oriental Restaurant...sushi a must!!! The rooms are getting old but are very well kept. Try the SPA... you will never stay anywhere else in Dar!! Always enjoy going back.

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Helpful?
Thank Abdirahin
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Abdirahin, Thank you for choosing to stay with us and for sharing your wonderful feedback about stay through trip advisor. I am glad to learn that you had wonderful stay. Thank you for your kind comments about our staff, service, food and the Spa service. We look forward to welcoming you back to the hotel in the near future....

Dar Es Salaam, Tanzania
Reviewed 16 October 2016

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Helpful?
Thank Victor K
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Osmotherley, United Kingdom
Reviewed 16 October 2016 via mobile

Quick overnight stay in transit to Arusha Externally looks like many other business hotels but is certainly more than this and would be fine for a few days Didn't start well with mix up between Expedia and the hotel with the booking , so the hotel had no record of our reservation despite me having the voucher and emails Dealt...

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Helpful?
Thank Ian G
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Ian G, Thank you for choosing to stay with us and I am glad to hear your stay with us was a good one! However, I am sorry to hear that, there was a booking mix up between the Expedia and the hotel but I am glad the issue was well managed by the hotel. We certainly look forward...

Reviewed 14 October 2016

Nice clean modern hotel with Sea/port views. Rooms were clean and spacious (although ours did smell a bit musty). The food was fantastic in the Thai restaurant. Great place if you need to lay over in Dar for the night between flights.

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Helpful?
Thank Skifan68
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Skifan68, Thank you so much for sharing your review about your stay with us. Your feedback is very important to us and we appreciate your comments about the room in which you stayed smelled musty. I apologize for this bad experience and the matter has been communicated to the concerned department who will work to rectify the situation. We...

Emirate of Dubai, United Arab Emirates
Reviewed 13 October 2016

Large choice of beers. Dinner buffet could improve on the dessert section. Room was noisy for to strong air conditioning. Large selection of beers and I would always recommend to go for the local dishes as much as possible. Wifi is nice and stable everywhere around the hotel and the gym is great.

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Helpful?
Thank nivhanss
Hyatt Regency D... T, Executive Administrative Assistant to GM at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear nivhanss, Thank you for your review and for choosing to stay in our hotel. Your comments are very much valued and we appreciate your comments with regard to dessert section, noisy in the room and strong air-condition. I have discussed the matter with the concerned department heads who will work to introduce improvement in each of the areas. I...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hyatt Regency Dar es Salaam, The Kilimanjaro is a synonym of exclusivity, luxury and service. With 180 modern elegant rooms and impressive exterior Hyatt Regency Dar es Salaam, The Kilimanjaro is a landmark 5-star hotel in Dar es Salaam. Both business and leisure travellers can experience true European and African comfort at ease. The hotel is regarded as the best hotel in Tanzania. ... more   less 

Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range: ₹ 17,124 - ₹ 28,832 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam
Hotel Style:
#1 Casino Hotel in Dar es Salaam
#1 Luxury Hotel in Dar es Salaam
#1 Spa Hotel in Dar es Salaam
#2 Business Hotel in Dar es Salaam
#6 Family Hotel in Dar es Salaam
#8 Romantic Hotel in Dar es Salaam
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Dar es Salaam, The Kilimanjaro staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Regency Dar es Salaam, The Kilimanjaro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor has a better view”
 of 5 bubbles KerryCoub78, 2 Dec 2016 | Read review
“Rooms facing the sea are quieter”
 of 5 bubbles SRJB_London, 15 Nov 2016 | Read review
“Look for harbour view rooms.”
 of 5 bubbles 230np, 14 Nov 2016 | Read review
“Wherever you stay, you wont really get any "breathtaking" view. However, the sea side view may be a little better.”
 of 5 bubbles anujsingh001, 10 Nov 2016 | Read review
“Sea-facing!”
 of 5 bubbles RuSO6, 18 Sep 2016 | Read review
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