We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Dar es Salaam Serena Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Dar es Salaam Serena Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

587 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Dar es Salaam Serena Hotel
See the most recent reviews
Showing 510: English reviews
London, United Kingdom
Reviewed 20 December 2014

We held a conference here and I stayed for two nights. The conference facilities were pretty good standard and rooms were pleasant and a decent size. From a superior room you get a view of the sea - I was six floors up overlooking the city, golf course and hotel gardens with the sea and the rising sun beyond. The...

 Report
Helpful?
Thank Segaria226
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Segaria226, Thank you for taking time to review our hotel. We are pleased that you enjoyed your stay with us and your comments were shared with all the staff. We are happy that our conference facilities were able to meet your expectations because being a business hotel, conferencing is very integral to the success of the hotel. Our Seafood...

Coldwater, Michigan
Reviewed 19 December 2014

Upon entering the hotel one feels very welcome and warm. The rooms are very clean and comfortable. Every room has its own WiFi repeater making connections extremely easy and throughout the entire hotel connections were abundant. Culinary speaking! Excellent! This was an absolute delight and would gladly revisit.

 Report
Helpful?
Thank cassbiz
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Cassbiz, Thank you for taking time to review our hotel! We are delighted that you had a pleasant stay and it is refreshing to note that our WiFi connectivity is now excellent after the installation of the in-room rackkus devices in all our rooms. We sincerely appreciate your comments and look forward to hosting you again. Warm Regards Management

Kampala, Uganda
Reviewed 15 December 2014

Serena is the undisputed market leader in Eastern Africa and there was little doubt where I would stay when, after many years, I returned to Dar es Salaam. My choice was suitable reaffirmed when a dinner meeting, after I asked where we would go, was scheduled for the Serena's a la carte restaurant by my host, with the added quip...

 Report
Helpful?
Thank Safariafficionado
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Safariafficionado, Thank you very much for the comprehensive review of our hotel. You seem to be very familiar with our brand and I'm happy that Dar es Salaam Serena Hotel lived up to the Serena Brand promise! We are delighted to note that you enjoyed your stay with us and your comments were shared with all the staff! As...

London, United Kingdom
Reviewed 12 December 2014

It is can be easy but also difficult to write a negative review. I waited several weeks after my bitter experience at Serena Hotel before finally writing this review. The hotel is centrally located and seems to be one of the top spot in Dar Es Salaam. There was an incident with my reservation, which can happen. But the response...

 Report
Helpful?
1Thank Raphael T
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Raphael T, Thank you for taking time to give us feedback about your stay. We sincerely apologize for not meeting your expectations and as your have rightfully pointed out, the situation should have been handled in a much better and professional way. Your experience is not characteristic of the service that we take pride in as a hotel and...

Wilson, Wyoming
Reviewed 11 December 2014

We had just completed a safari experience and a visit to Zanzibar and added an extra day in Dar es Salaam. This worked out very well since otherwise you end up spending almost 8 hours waiting at the airport for the midnight plane. The Serena hotel was a great place to stay and has the amenities we wanted, eg pool...

 Report
Helpful?
Thank Mike_Adler
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Mike Adler, Thank you for taking time to review our hotel. We are delighted that you enjoyed your stay with us and your comments were well received by all the staff! Our executive lounge is accessed by all our guests staying in the Executive Rooms on the 7th floor and we usually serve a continental breakfast, tea/coffee and cookies...

Reviewed 10 December 2014 via mobile

I have been to many hotels in East Africa, but my first stay at a Serena. It did not fail to impress. The rooms were great and far better than most hotels you get in London and the great thing was the swimming pool which kept the kids busy. I only had breakfast here as there are lots of places...

 Report
Helpful?
1Thank Mohamed M
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Mohamed M, Thank you for taking time to give us feedback about your stay with us. We are delighted that you enjoyed your stay with us and your comments were shared with all the staff! The poolside is our "best kept secret" and we are glad that your kids loved it! We sincerely appreciate your comments and look forward...

Reviewed 10 December 2014 via mobile

Room: SIMPLE, but spacious and clean. Minibar + TV nothing to write home about. Poor electrical cabling + desk socket is loose. Service + food is WONDERFUL. Please get a garden view room... I believe ambience in the morning can set the tone of the day... Garden view is majestic.

 Report
Helpful?
Thank Dan M
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Dan M, Thank you for reviewing our hotel. We are pleased that you enjoyed your stay with us and we appreciate your compliments of our garden! We have already increased the bouquet of channels available and also sorted our the loose socket - sorry about that! We look forward to welcoming you back to Dar es Salaam. Kind Regards...

London, United Kingdom
Reviewed 29 November 2014 via mobile

Have stayed frequently at serena in dar and within the chain of hotels in East Africa. I will not dwell on hotel and room ambience and service as these are excellent and covered in reviews. The room only has one plug to connect your laptop , mobile charger , iron etc .The plug is an old dated plug in room...

 Report
Helpful?
1Thank AGM-MARTZ
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Agm-Martz, Thank you for your most valuable feedback. We are pleased that you enjoyed your stay with us and we sincerely appreciate your support of Serena Hotels. We agree with your comments on the limited plugs in the rooms and this is being addressed very soon. We already procured iron and ironing boards which have reduced the waiting times...

Seattle
Reviewed 27 November 2014

I have stayed at the Serena quite a few times. I have only had one bad experience but it was rectified by management. The hotel is clean and the rooms are comfortable. My last two rooms had "sluggish" air-cons. It didn't matter this time (Nov) but earlier in the year I was really hot. I had room service bring up...

 Report
Helpful?
Thank Fay98107
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Fay98107, Thank you for taking time to give us feedback on your stay with us. First and foremost, I would like to thank you for your loyalty and continued patronage of our hotel despite not being "perfect". We have since sorted out our air-conditioning challenges and very soon, the hotel will undergo a major facelift of all the public...

Nairobi, Kenya
Reviewed 27 November 2014

I stay at the Serena regularly, and rate it as the best hotel in Dar es Salaam. The location is perfect for business travellers, the service excellent and the standards very good. The only thing that irked me this time around was the lack of an iron in the room - it would seem there is only one or two...

 Report
Helpful?
Thank TravellerCD1985
SerenaHotels, Manager at Dar es Salaam Serena Hotel, responded to this review

Dear Guest, Thank you for taking time to give us feedback on your stay with us. We are pleased to note that we are your preferred address in Dar es Salaam and that you enjoyed your stay with us. Following your comments, we immediately increased the number of iron and ironing boards in order to reduce the waiting times and...

245 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (217)
Viewed
Dining (25)
Viewed
Hotel & Grounds (58)
Viewed
Pool/Beach Area (16)
Viewed
Room/Suite (28)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (6)
Viewed
View from Room (12)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (6)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dar es Salaam hotels
0.9 km away
Hyatt Regency Dar es Salaam, The Kilimanjaro
1.3 km away
Protea Hotel by Marriott Dar es Salaam Courtyard
0.7 km away
Southern Sun Dar es Salaam
Southern Sun Dar es Salaam
#3 of 103 in Dar es Salaam
646 reviews
Show Prices
Show Prices
Show Prices
6.4 km away
DoubleTree by Hilton Dar es Salaam-Oysterbay
1.0 km away
Tanzanite Executive Suites
Tanzanite Executive Suites
#8 of 103 in Dar es Salaam
645 reviews
14.6 km away
Ramada Resort Dar es Salaam
Ramada Resort Dar es Salaam
#5 of 103 in Dar es Salaam
280 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events. ... more   less 

Additional Information about Dar es Salaam Serena Hotel

Address: Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania (Formerly Moevenpick Royal Palm Hotel Dar es Salaam)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range: ₹ 14,591 - ₹ 26,837 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dar es Salaam Serena Hotel 5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Jovago.com, Priceline and TravelClick so you can book your Dar es Salaam Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
mövenpick Dar Es Salaam
Dar Es Salaam mövenpick
Hotel Style:
#6 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Dar es Salaam Serena Hotel staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Dar es Salaam Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better...!”
 of 5 bubbles RickT235, 10 Mar 2017 | Read review
“Try to get a Garden View.....”
 of 5 bubbles enriquem508, 16 Feb 2017 | Read review
“ideally Choose the room facing the garden and not the city view”
 of 5 bubbles 956amitm, 8 Jan 2017 | Read review
“One facing the sea or garden”
 of 5 bubbles SandipB583, 23 Dec 2016 | Read review
“Ask for 7th floor facing the sea”
 of 5 bubbles peterw957, 21 Nov 2016 | Read review
5 of 5