I stayed at the hotel for 13 night. Rooms are clean, but very poorly runned. TV has only 5 channels and no international news channel, such as BBC, CNN, or other ... just some sport channels and 1 or 2 local channels.. very very dissapointing.. The food is reasonable but.. my last night I ordered a pizza and the price doubled when they brought it. From 14.000 TZS to 32.000 TZS, inclusive 3.000 TZS room service, (Which I accept) but I do not accept a double of the price because the chef decided it. I send it back .. The staf is friendly and helpful but very young and limited in english .. and at the reception always on their telephone and / or eating. I am sorry but this is not a professional behaviour. The restaurant is like a "canteen" with tables with no atmosphere, They want you to eat quickly and leave even faster. Next time I am in Dar Es Salaam, I will chose another hotel, and will report this to the company i am working for. …
A nice place to stay. I enjoyed myself. Keep it up, Regency Park. I liked even the musical events that are lined up at the garden downstairs. A nice place to stay with a spectacular view of the sea. I liked the breeze of the sea.
I had the most ridiculous experience with the room service / restaurant. The first night they informed me they could not do any salads due to a lack of olive oil. I said it was fine without. My chicken salad consisted of deep fried chicken skins and bones, served with yellow lettuce leaves, and took 1 hour and 10 minutes to arrive. The second night I ordered a fruit salad and water and asked if I could have a cappuccino. They indicated the coffee bar (with a Lavazza machine) was closed and then forgot the rest of my order. I enquired 45 minutes later and my fruit salad arrived 50 minutes after the call. The third night I ate in the restaurant (the ‘roast’ chicken was deep fried again) with chips. I put the meal on my tab, only to be woken up at 23:30 by the restaurant waitress who was knocking on my door to check my hotel room number. Madness. Could not sleep after that. The coffee bar is closed during breakfast and I did not manage to order a cappuccino or similar once during my stay. The hotel breakfast is served in the hallway, not the restaurant and the tables far from clean, boiled eggs undercooked, and no butter being served. I only had breakfast once. The bathroom was smelly / mouldy and in desperate need of repairs and upgrading. Only feather pillows with musty smelling bed linen. The cleaners do not close the doors after exiting rooms but allow the doors to automatically slam closed resulting in incessant door banging noises that can be heard from any room on the same floor. The outdoor karaoke cafe is also super annoying when you want to sleep. The only good things were the hapless friendly staff and the complimentary toothbrush in the bathroom. …
I have stayed into this hotel two times, first time was 2016 and second time was last year 2018, the first time everything was great and I had no any problem, so I decided to stay here again in 2018 and this time I brought my wife and our 2 sons. The big issue was toilet, the toilet was not flushing, we report this to the front desk but there was no any sorted out.
The hotel is located almost in the heart of the icty. Really easy to tget to my meetings. Hotel is fairly clean (ongoing fumigation when I arrived), but the views from the 7th floor are amazing. Frederick, the receptionist - was warm and helpful!
Stayed for 2 nights. Room smells mold and humid. Everything is so old that you don't want to touch anything. Only new thing is TV. Housekeeping even not clean the dust not even think about changing or adding toiletries. In all hotel including coffe bar - Do Not have a coffee. Also found a 2 small bugs in the bed. 😩
This is such a terrible place. First room had a rat jumping here and there then they moved me first the keys would not change and then phone is not working ac remote does not work. Pool is really dirty common washroom maintenance is zero. I ordered King Prawn in garlic sauce and they served with no garlic sauce and only prawn shells where prawns was only three. Don’t waste your money and time here
Indian TV Channels like ZEE TV, ZEE Cinema, SET Max ,colours Etc. should be available and Pure veg Indian food like pure veg vegetables should be provide . Masala Indian Tea should be served. It will be increased Indian customers.
I was only there for a few hours while i waited to go to the airport but for the ten hours that i spent there, the hotel staff was very accommodating and did not mind answering any questions that i had at the time. Highly recommend it
I don’t have a choice, my work selected this hotel. I give them two stars for hot water and seemingly (so far) functional internet. That’s about it. No gym, but a “studio” on the top floor that offers classes that no one seems to be able to give information about. Terrible restaurant, ordered a Niçoise salad which was basically boiled potato, olives and some type of fried fish, which took 45 min to be ready. The coffee bar menu on their lobby wall looks tempting, but the joke is they don’t actually have any coffee besides instant. Saw many small black bugs on the floor of my room that I’m trying not to think about.