A nice place to stay. I enjoyed myself. Keep it up, Regency Park. I liked even the musical events that are lined up at the garden downstairs. A nice place to stay with a spectacular view of the sea. I liked the breeze of the sea.
I had the most ridiculous experience with the room service / restaurant. The first night they informed me they could not do any salads due to a lack of olive oil. I said it was fine without. My chicken salad consisted of deep fried chicken skins and bones, served with yellow lettuce leaves, and took 1 hour and 10 minutes to arrive. The second night I ordered a fruit salad and water and asked if I could have a cappuccino. They indicated the coffee bar (with a Lavazza machine) was closed and then forgot the rest of my order. I enquired 45 minutes later and my fruit salad arrived 50 minutes after the call. The third night I ate in the restaurant (the ‘roast’ chicken was deep fried again) with chips. I put the meal on my tab, only to be woken up at 23:30 by the restaurant waitress who was knocking on my door to check my hotel room number. Madness. Could not sleep after that. The coffee bar is closed during breakfast and I did not manage to order a cappuccino or similar once during my stay. The hotel breakfast is served in the hallway, not the restaurant and the tables far from clean, boiled eggs undercooked, and no butter being served. I only had breakfast once. The bathroom was smelly / mouldy and in desperate need of repairs and upgrading. Only feather pillows with musty smelling bed linen. The cleaners do not close the doors after exiting rooms but allow the doors to automatically slam closed resulting in incessant door banging noises that can be heard from any room on the same floor. The outdoor karaoke cafe is also super annoying when you want to sleep. The only good things were the hapless friendly staff and the complimentary toothbrush in the bathroom. …
I have stayed into this hotel two times, first time was 2016 and second time was last year 2018, the first time everything was great and I had no any problem, so I decided to stay here again in 2018 and this time I brought my wife and our 2 sons. The big issue was toilet, the toilet was not flushing, we report this to the front desk but there was no any sorted out.
The hotel is located almost in the heart of the icty. Really easy to tget to my meetings. Hotel is fairly clean (ongoing fumigation when I arrived), but the views from the 7th floor are amazing. Frederick, the receptionist - was warm and helpful!
Stayed for 2 nights. Room smells mold and humid. Everything is so old that you don't want to touch anything. Only new thing is TV. Housekeeping even not clean the dust not even think about changing or adding toiletries. In all hotel including coffe bar - Do Not have a coffee. Also found a 2 small bugs in the bed. 😩