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El Fenn

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845 Reviews from our TripAdvisor Community

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Showing 716: English reviews
London
Reviewed 13 February 2015

Stayed 4 nights in a large suite which had a private pool and roof terrace with my husband and 2 kids. Location was excellent, (20min transfer from the airport) right in the centre of things so it was very handy to pop back if the kids were getting tired. Hotel was really on trend with shabby chic decor throughout although...

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Helpful?
1Thank SuelindaLondon
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Sue. Thanks so much for taking the time to review and praising so many aspects of your stay - from staff and food to spa and decor. The reason we don't have locks on the doors is because El Fenn is a true home from home - staff and guests are all part of the family. But there's a...

Grantham, United Kingdom
Reviewed 13 February 2015

We stayed in this lovely Riad for three nights in February. From the moment we arrived we were make to feel special by all the staff. Our room was lovely opening onto a courtyard with orange and lemon trees, lit by candles at night this Riad is different. Situated within walking distance of the Souks and Square it is a...

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1Thank strickers37
MeganLD2013, Director of Sales at El Fenn, responded to this review

Many thanks for your lovely words. We've just introduced a new menu and are delighted that you recommend it! Your room opened out onto our orange & lemon courtyard and of course we love the whole place - but there's just something about that courtyard…. Great to know you enjoyed your time with us so much.

Reviewed 11 February 2015 via mobile

El Fenn is a like a dream. It is situated in a small ally. The hotel is in a number of connected riads. All with different look and feel. Great design. On the roof top terraces you feel like in an oasis with views on the medina and main mosque. We had an apartment on three levels, with high ceilings...

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3Thank Philip M
MeganLD2013, Director of Sales at El Fenn, responded to this review

What kind words. You stayed in a family suite which were introduced last year to allow friends or family to stay together. They've proved a great success and we're delighted that you enjoyed so many aspects of your time here. Come and see us again soon!

Reviewed 9 February 2015

An exclusive riad with a very helpful and friendly staff. A beautiful hotel with many special details in the public aereas as well as in the special rooms. The rooftop is magic, and the food - both breakfast and dinner was superb. Spa was closed due to renovation, and some maintenance-work around in the riad was a little bit annoing,...

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5Thank TheNTraveller
MeganLD2013, Director of Sales at El Fenn, responded to this review

So glad that you enjoyed the room, the food and of course our wonderful staff! Apologies that the spa was closed but we're an old building so everything needs to be well taken care of to make sure it runs smoothly. Thanks so much for taking the time to review. Every one makes a difference.

Reviewed 2 February 2015

We stayed as a family of 4 for our son's 16th birthday and couldn't fault this hotel. From the moment we stepped through the plain wooden front door off a dusty side street, we were transported into another world. Every member of staff we met went out of their way to make our stay a wonderful experience, from the unexpected...

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5Thank ymt01
MeganLD2013, Director of Sales at El Fenn, responded to this review

So pleased that your son's 16th was such a success. It was a pleasure for us all to meet you and keep supplying your daughter with lettuce…. The tortoises are so spoiled! Thanks so much for the warm words on so many aspects of your stay. We're delighted to know that we have new El Fenn ambassadors who are spreading...

Washington DC, District of Columbia
Reviewed 27 January 2015

A lovely quiet and indulgent space in the middle of the all that Marrakech has to offer. The staff was wonderful and so very helpful. This was our first trip to Morocco and El Fenn helped us get oriented, acclimated and assimilated. They arranged a cooking class for us as well as a wonderful guide to show us around the...

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4Thank h2obxnc
MeganLD2013, Director of Sales at El Fenn, responded to this review

We know that Marrakech can seem like another world and that's why we have an online guest information that people can access before their stay, detailed maps, great city guides and of course staff who are always happy to make recommendations. We're so pleased to know that we helped you to make the most of this beautiful city, its food...

London, United Kingdom
Reviewed 18 January 2015 via mobile

Wonderful oasis in the middle heart of the city. Super relaxing, beautiful rooms, great food and very helpful, polite staff. Stayed there for two nights and didn't want to leave to go out not even for a minute! Thanks

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4Thank Fabrizio F
MeganLD2013, Director of Sales at El Fenn, responded to this review

It sounds like you need to come back again and we'll give you tips on all there is to see outside our walls….?! We're delighted to know that you enjoyed so many aspects of your stay. Come again soon!

Reviewed 18 January 2015

We visited El Fenn at the beginning of this year and had the most wonderfull time there. It was enchanting, such a lovely place to stay. The service is amazing and the ambiance is awesome. Entering your room is like stepping into fairy land. And it is not only the appearence: they have the most comfortable beds I have ever...

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4Thank EllenTrav
MeganLD2013, Director of Sales at El Fenn, responded to this review

We pride ourselves on deco - but know that a really great hotel combines looks with service and facilities. So pleased you felt we got the balance right and you enjoyed your time with us. Thanks so much for such great feedback. It's always a pleasure to read that people have loved their time here.

London, United Kingdom
Reviewed 18 January 2015

Our family of 5 hired the Riad Vanessa, an off shoot of El Fenn for a week over New Year. This was an ideal set up for us. We had total privacy as a family in a four bedroom traditional Moroccan house. We had a lounge, a courtyard and a wonderful roof terrace, all to ourselves. Right in the middle...

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1Thank chrismcl
MeganLD2013, Director of Sales at El Fenn, responded to this review

So pleased that you enjoyed your stay in our private house. It's a great base for families or friends who want privacy with all the facilities of the main house just steps away. To explain the hot water: we have three tanks in the house but if everyone showers in quick succession then they can take a little time to...

Moscow, Russia
Reviewed 17 January 2015

Wonderful hotel, very special. Perfect place for couples to relax. Absolutely loved Marrakesh and staying in this hotel is the perfect way to do it. Relax on the sunny roof terrace after breakfast in the morning, then make your way to the souks (5 mins walk to Djemaa El Fna) and head back to the calm of the hotel when...

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4Thank Julia B
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Julia B. We'll be delighted to see you again! What a great review to get and our location is often a highlight for guests because there is no negotiating long alleyways to reach us and we're just a couple of minutes from the main sites. We're so pleased you enjoyed so many aspects of your stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 12,878 - ₹ 33,324 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#26 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#31 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go big! The bigger suites are worth the extra dollars.”
 of 5 bubbles worldofT, 11 Jan 2017 | Read review
“Each room is unique in it's own way and has special features.”
  • The incredible marble soaking tub in room 3
 of 5 bubbles KimF150, 5 Jan 2017 | Read review
“We loved the 2 bedroom suite in the annexe because it had a separate bathroom for privacy.”
 of 5 bubbles KImberly_and_V, 3 Jan 2017 | Read review
“In some rooms bathroom and toilet do not offer any privacy (not even a curtain) Only the 'very large rooms' have a minibar”
 of 5 bubbles phmenager, 29 Dec 2016 | Read review
“Great! With potential to be amazing”
 of 5 bubbles skularatne, 28 Dec 2016 | Read review
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