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El Fenn

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829 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Oslo, Norway
Reviewed 23 March 2015

El Fenn is a beautiful hotel in the Medina of Marrakesh. You walk into the hotel and discover an oases of beauty. The colors of the walls, the furniture, and the fabrics are beautiful and inspiring. Walls are filled with art, and you discover "still-life" around in the hotel. All the rooms are different, and has its own personality and...

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2Thank Pippen Loeve S
MeganLD2013, Director of Sales at El Fenn, responded to this review

How wonderful to read that you enjoyed so many aspects of your stay - from the decor to the service to the art. Thanks so much for taking the time to review because everyone counts. And yes…. Come back and see us soon!

London, United Kingdom
Reviewed 22 March 2015

The riad is stunning, beautifully decorated and spotlessly clean. The afternoon tea amongst roaming tortoises is also a nice touch. The design that has gone into this place could not be bettered. Perhaps unsurprisingly the place attracts the glitterati- during our stay we were told repeatedly by staff that Vanessa Branson and her mother were in residence, and later that...

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2Thank CE_222
MeganLD2013, Director of Sales at El Fenn, responded to this review

We’re so sorry to hear that you had problems with your stay. We pride ourselves on delivering great service and sincerely apologise that we did not come up to the mark on this occasion. Forgive the long explanation to follow but we wanted to respond to your questions in full. You had requested a twin room but our reservations team...

Watford, England
Reviewed 13 March 2015

I have stayed in many boutique hotels in various far flung places and without doubt this is one of my favourites. As you step inside El Fenn from the hustle and bustle that is the Medina of Marrakech you are transported to an oasis of calm. Originally a number of separate Riads that have been joined together it has been...

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1Thank IanBoichat
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was great to meet you and see your wonderful pictures on our social media feeds. It's such a pleasure to see guests' different impressions of El Fenn through their photographs. You obviously had a great stay and we're delighted that you did. Just sorry not to be able to give you a late check out because we always offer...

Leigh-on Sea, United Kingdom
Reviewed 9 March 2015

We stayed her in the last week in Feb, Friendly welcome & tour by manager, amazing pool room, with rooftop views of Marrakesh. Every day you will notice a different more stunning piece of art. So many nice touches, a tray of tea & coffee outside your door in the morning, relaxed breakfast in the roof top restaurant, afternoon tea,...

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2Thank Ruby2008095
MeganLD2013, Director of Sales at El Fenn, responded to this review

We were delighted to read that you enjoyed your stay - and our newspaper! We just produced it and thought that something packed with information which was light to carry would be really useful to guests. So pleased it was a hit with you. We also have all the information on a web page that you can download to your...

Austria
Reviewed 1 March 2015

Just wow. Not much more to say. You have to see it to believe it. Luxury hippy chic. An oasis in a bustling street. Casual and stylish, very friendly and caring. Loved the little turtle-pets in the Riad. Great rooftop terrace for breakfast and Drinks in the evening. Although very chilly we decided to stay outside, so we very provided...

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3Thank babskarner
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was a pleasure to have you with us and Adil sends his hello! We're delighted that you enjoyed your stay so much and got to make the most of the roof terrace. It's such a beautiful spot. A view of the Koutoubia and a mojito is the perfect way to enjoy it! We hope to welcome you again to...

Norwich, United Kingdom
Reviewed 25 February 2015

We stayed in room 4, with a view of the library (which is wonderful) and could gaze over the court yard gardens. We would hover with excitement daily, at around 3pm anticipating what was on the menu for afternoon tea; this never failed to disappoint. The restaurant always delivered delicious food, both at lunch and dinner. This was beautifully presented...

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8Thank Jacqueline D
MeganLD2013, Director of Sales at El Fenn, responded to this review

It's always a pleasure to know that people have enjoyed the home from home we have tried to create here - and even more exciting is that you were inspired to adopt two tortoises! The family we have here are so popular that El Fenn wouldn't be the same without them. We're so pleased you enjoyed your stay - the...

Brighton, United Kingdom
Reviewed 24 February 2015

From the minute you engage with the gorgeous staff at El Fenn, (I.e. in dreary wintry Blighty!) they take care of everything with casual flair and you feel looked after. At the airport we were met by courteous, friendly Hassan and whisked thru the streets of Marrakech into the walls of the medina where El Fenn is perfectly situated in...

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3Thank Joanne H
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Joanna. What an amazing review! So descriptive and such a delight to read that you enjoyed so many aspects of your stay. We were so pleased that you enjoyed the family suite and we were happy to make sure your daughter had a good eating experience in Morocco! Thanks so much for taking the time to review so thoroughly...

London
Reviewed 13 February 2015

Stayed 4 nights in a large suite which had a private pool and roof terrace with my husband and 2 kids. Location was excellent, (20min transfer from the airport) right in the centre of things so it was very handy to pop back if the kids were getting tired. Hotel was really on trend with shabby chic decor throughout although...

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1Thank SuelindaLondon
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Sue. Thanks so much for taking the time to review and praising so many aspects of your stay - from staff and food to spa and decor. The reason we don't have locks on the doors is because El Fenn is a true home from home - staff and guests are all part of the family. But there's a...

Grantham, United Kingdom
Reviewed 13 February 2015

We stayed in this lovely Riad for three nights in February. From the moment we arrived we were make to feel special by all the staff. Our room was lovely opening onto a courtyard with orange and lemon trees, lit by candles at night this Riad is different. Situated within walking distance of the Souks and Square it is a...

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1Thank strickers37
MeganLD2013, Director of Sales at El Fenn, responded to this review

Many thanks for your lovely words. We've just introduced a new menu and are delighted that you recommend it! Your room opened out onto our orange & lemon courtyard and of course we love the whole place - but there's just something about that courtyard…. Great to know you enjoyed your time with us so much.

Reviewed 11 February 2015 via mobile

El Fenn is a like a dream. It is situated in a small ally. The hotel is in a number of connected riads. All with different look and feel. Great design. On the roof top terraces you feel like in an oasis with views on the medina and main mosque. We had an apartment on three levels, with high ceilings...

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3Thank Philip M
MeganLD2013, Director of Sales at El Fenn, responded to this review

What kind words. You stayed in a family suite which were introduced last year to allow friends or family to stay together. They've proved a great success and we're delighted that you enjoyed so many aspects of your time here. Come and see us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 12,721 - ₹ 38,162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#26 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#30 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try room 21.”
  • This is just the bedroom of our suite!
 of 5 bubbles SiriuslyOz, 9 Nov 2016 | Read review
“Higher rooms are quieter”
 of 5 bubbles 492jacquit, 9 Nov 2016 | Read review
“If you cannot get a room in the main building, make sure Hamoud is in the Annex to assist you.”
 of 5 bubbles Alfredo8074, 30 Oct 2016 | Read review
“Many rms face courtyards and have no windows other than courtyard facing so it's light or privacy........like most riads”
 of 5 bubbles rivey2016, 29 Oct 2016 | Read review
“Ground floor room #2,,,,the best !”
 of 5 bubbles ShaneF772, 15 Sep 2016 | Read review
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