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El Fenn

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845 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Reviewed 27 May 2015

Stayed in the Little Sister property which was a more economic option and still absolutely stunning. The only downside was the walk to the main property in the dark was a bit scary ... but there were always team members who graciously walked us (2 girls) back home at night. The Riad had great service and the spa was actually...

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Helpful?
1Thank Safiya K
MeganLD2013, Director of Sales at El Fenn, responded to this review

We've had a great response to our 'Little Sister' - a 6-bedroom property just around the corner. With cheaper room rates and access to all the facilities in the main building, we felt it brought something new to El Fenn and are delighted that you enjoyed it. Medina streets can seem daunting at night - but we're always on hand...

Reviewed 26 May 2015

We stayed for 4 nights over the May bank holiday. All the reviews we have read are extremely positive, and while we would recommend El Fenn in an instant our experience was not a five out of five.. First the (minor) gripes... Having seen on various websites that all the rooms were lovely we didn't ask to be allocated a...

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1Thank SimonandHayley D
MeganLD2013, Director of Sales at El Fenn, responded to this review

We were really pleased to read that you enjoyed so many aspects of your stay - but obviously disappointed that you felt there were a few shortcomings so we'd wanted to take this opportunity to explain. Our courtyard rooms are advertised as having open bathrooms because these are the smallest rooms in a historic building and could not be configured...

London, United Kingdom
Reviewed 25 May 2015

A beautiful hotel hidden amongst tight backstreets of the city centre. Being 1 minute walk from the souks and 2 minutes from the square, we found it the perfect base from which to explore the city. Inside the riad the atmosphere is relaxed and tranquil, with really friendly and helpful staff. There is a pool area that's truly beautiful and...

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Helpful?
Thank Will T
MeganLD2013, Director of Sales at El Fenn, responded to this review

Thanks so much for your kind review. Our location is often a highlight for guests because we're just a couple of minutes easy walk from the souks and main square so it means there's no negotiating long, twisting alleyways! We're pleased the ease of access to bustling Marrakech was a bonus for you - as was the calmness of El...

Washington DC, District of Columbia
Reviewed 23 May 2015

For some reason our review was credited to our daughter. Given her attention to detail she would have loved it even more than we did. Here is what should have been attributed to us: Tucked in an alley is one of the best hotels we have ever experienced. The Branson family has had a remarkable and positive impact on Morocco....

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Thank PeterK181_12
MeganLD2013, Director of Sales at El Fenn, responded to this review

Thanks for your review - and your daughter's! We're so pleased to know that we helped create special memories of Morocco for you. Here's to your next trip!

Reviewed 22 May 2015

Tucked in an alley is one of the best hotels we have ever experienced. The Branson family has had a remarkable and positive impact on Morocco. El Fenn is a perfect example. Even 108 degrees could not deter our enjoyment. From the moment you enter to when you leave, you feel you are a guest at a friend's hideaway. Much...

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Helpful?
2Thank Jennifer H
MeganLD2013, Director of Sales at El Fenn, responded to this review

Adil and Anna are delighted to get your namecheck! They take real pride - along with the whole front office team - in making sure that our guests' time in Marrakech is tailored to their needs. So if you want to relax, sightsee, party of shop, we've got recommendations. Thanks so much for the kind review.

world
Reviewed 20 May 2015

Arriving here is like a dream. I just cannot fault it. Me and my friends had a truly wonderful stay, everything was completely perfect. The choice of pools, the food, the scenery, the atmosphere and the service...all AMAZING. We will definitely all visit again

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1Thank ciscx
MeganLD2013, Director of Sales at El Fenn, responded to this review

What a great review to read: from the pools to the food and service, you obviously had a great stay here and we're delighted to get your review. We look forward to seeing you again at El Fenn.

Reviewed 17 May 2015

My husband and I celebrated our ten year anniversary at El Fenn. The property is beautiful and our room spectacular but what makes El Fenn truly special is the staff. Idil and his team took such great care of us and guided us in the right direction in a new city that can be quite overwhelming. I can't imagine what...

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3Thank Colleen H
MeganLD2013, Director of Sales at El Fenn, responded to this review

We know that any new city can be a little overwhelming for first time visitors which is why we've created maps and online info that you can access on your phone or iPad. Adil and his team also work really hard to make sure that our guests get to enjoy this beautiful city so it's great to know that their...

Reviewed 16 May 2015

Firstly, if you are looking for American style 5 star (marble everywhere and phones in the loo) this is not the place for you. If you want understated luxury, truly attentive staff and a fab art collection El Fenn is the one. Hidden away off the main road (just down from the main square) behind a huge wooden door, leading...

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4Thank Reginaldthe3rd
MeganLD2013, Director of Sales at El Fenn, responded to this review

What a fabulous review! We were pleased to welcome you here for your special trip and to know that you enjoyed so many elements of your stay is a real bonus. You summed it up perfectly: there's a relaxed atmosphere here because we aim to provide a real home from home. It's a pleasure to know that you have found...

Reviewed 10 May 2015 via mobile

Just returned from a wonderful 3 night stay at El Fenn with my mum. We shared a beautiful high ceilinged courtyard room with a huge marble bath, and swam every morning, before breakfast on the roof terrace. The building is a series of quirky and beautifully decorated interior and exterior spaces and we experienced fantastic service from the staff who...

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Helpful?
4Thank JaneNicola
MeganLD2013, Director of Sales at El Fenn, responded to this review

Everyone was delighted to read your review because it's always great to know that the service we provide is a highlight of people's stays. The whole team here from chefs to housekeepers to waiters and the front office aim to provide the warm hospitality that Morocco is famous for and we're so glad that you and your mum enjoyed it....

Amsterdam, The Netherlands
Reviewed 10 May 2015

No matter where you are in El Fenn, every corner, every room, every detail makes you feel like you've just ended up in a story of 1001 Nights. A dream come true. With its professional and welcoming staff, overwhelming view and bedrooms you don't want to leave, there's not much more a guest could wish for. Many thanks to Willem...

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2Thank karen v
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was great to see you again and know how much you enjoyed your stay. Thanks so much for taking the time to review and we look forward to welcoming you back soon to El Fenn!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 12,843 - ₹ 33,305 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#26 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#31 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go big! The bigger suites are worth the extra dollars.”
 of 5 bubbles worldofT, 11 Jan 2017 | Read review
“Each room is unique in it's own way and has special features.”
  • The incredible marble soaking tub in room 3
 of 5 bubbles KimF150, 5 Jan 2017 | Read review
“We loved the 2 bedroom suite in the annexe because it had a separate bathroom for privacy.”
 of 5 bubbles KImberly_and_V, 3 Jan 2017 | Read review
“In some rooms bathroom and toilet do not offer any privacy (not even a curtain) Only the 'very large rooms' have a minibar”
 of 5 bubbles phmenager, 29 Dec 2016 | Read review
“Great! With potential to be amazing”
 of 5 bubbles skularatne, 28 Dec 2016 | Read review
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