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Palmeraie Palace

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#126 of 511 Hotels in Marrakech
Certificate of Excellence
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1,103 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Reviewed 6 days ago NEW

i was accommodated at the Palmeraie village for the UCLGA Climate change meeting. i arrived late in the evening....the 4 bedroom apartment was very dark when you go in. it had all the necessary amenities.One remarkable let down was that there was no internet access at all. One had to walk to the reception which is quite a distance to...

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Helpful?
Thank Lydia C
Reviewed 1 week ago via mobile

Attended a world conference at the property as it was one of the official hotel. Had bad experience on day one of arrival. Moroccans are very nice people, don't get me wrong but the property need to invest on their front liners on people's skill. Our CEO checked out a day earlier than the actual check out date and this...

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Helpful?
Thank Khairul A
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Mr Khairul, It is with great disappointment we receive your comment following your recent stay with us and regret that it was not up to your expectations. About Mr AL saigh experience, as mentioned in his reservation details, the first no-show night is automatically debited if we did not receive any information to make this change before, knowing that...

Beirut, Lebanon
Reviewed 1 week ago via mobile

I spent their a day attending women leaders summit. The view is very nice. The food is so delicious. Staff are kind. So huge and classy. If u can afford it, go for it. It is a big facility and have many doors. There is not much people so it is not noisyz

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Helpful?
Thank nouhad1324
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Nouhad, Thank you choosing The Palmeraie Palace Hotel as your host during your recent visit in Marrakech. We are proud to have received wonderful comments, and we are truly delighted that you had a wonderful stay with us and enjoyed our restaurant and the great service that we had to offer. Thanks again for providing such a wonderful review...

London, United Kingdom
Reviewed 4 weeks ago via mobile

I attended a conference here and was lucky enough to be given a room in the golf club. The room was large and spacious with a lovely balcony overlooking the golf course. It was quiet and comfortable. The only downside is that I would have to walk over to the conference rooms everyday but this wasn't a problem for me....

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Helpful?
Thank GreekAussieChick
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear GreekAussieChick, Thank you for your comments regarding your stay at the Palmeraie Resorts it is with great pleasure that we receive your compliments. Also, we will certainly share your comments with all employees. Your satisfaction is the best reward for our staff works every day to provide you a service closer to your standards. We do hope we will...

Reviewed 4 weeks ago

This is a great hotel in the sun. I stayed for 3 days in November. The hotel is a bit old and might need a bit of a renovation but apart from that I loved it. The rooms are nice and I slept with my door open. My room faced the gardens and I was woken up by a breeze....

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Helpful?
Thank Stone A
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Stone, Thank you very much for leaving such great feedback on your recent stay with us. We are glad to hear that the facilities of the hotel and the service assured were up to your expectations and more happy to read that you had a magnificient stay within the Palmeraie Palace thanks to the friendly team. Looking forward to...

London, United Kingdom
Reviewed 4 weeks ago

A wonderful holiday in the sun with great food, good clean comfortable rooms. A good Moroccan feel with a fabulous entrance/reception area. Service excellent. Good choice of restaurants. Swimming pool lovely to relax beside. Plenty of space to find a quiet corner. Rooms do not have their own kettles, so take your own!

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Helpful?
Thank Jane F
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Jane F, Many thanks for taking the time to review your experience with us on TripAdvisor. We are so happy to read that you enjoyed your stay with us and that the service provided by our team was up to your expectations. Thank you again for your recommendation and your warm compliments towards the staff. We look forward to...

Singapore, Singapore
Reviewed 4 weeks ago

The hotel outside seems OK but once inside, you immediately feel that the hotel needs some remodelling and renovation. This hotel was surely beautiful some time ago but now, it looks aged and needs refreshment both on the premises and in the rooms.

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Helpful?
Thank Capucine00
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Capucine, Thank you so much for taking the time to review the Palmeraie palace Hotel on Tripadvisor. Please rest assured we are taking this matter extremely seriously as we always strive for service excellence. I do hope to hear from you at your earliest convenience. Kind Regard, Chaimaa Elmoumen In Charge of Quality & E-Reputation

Casablanca, Morocco
Reviewed 4 weeks ago

This was our 2nd stay at PGP and again, we had a very nice stay. The room is very comfortable and quite big. This time we had as well a nice view of the swimming pool. The hotel is actually huge but the Moroccan tiles makes it very homy, and so are the flowered alleys. The staff is very friendly,...

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Helpful?
Thank dilafa
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Dilafa, Many thanks for taking the time to review your experience with us on TripAdvisor. We are so happy to read that you enjoyed your stay with us and that the service provided by our team was up to your expectations. Thank you again for your recommendation and your warm compliments towards the staff. We look forward to welcoming...

Reviewed 5 weeks ago via mobile

Not bad for comfort very friendly staff however all services in bars and restaurants appallingly slow and very expensive . Trying to get a drink was almost impossible except at pool bar.All menus had some French wine on but none available! This hotel is meant to be 5 star but no tea or coffee making in rooms!

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Helpful?
Thank Tom C
Palmeraie_Resorts, Chargée de Qualité & E-Reputation at Palmeraie Palace, responded to this review

Dear Crawford, Thank you for sharing your feedback following your recent stay with us. It is with deep regret that we read about the unsatisfactory experience you had with us which is not representative at all of the quality of our service levels. Please be assured that we have taken note of your comments and proceeded to improve our services...

Metepec, Mexico
Reviewed 28 October 2016 via mobile

We had a conference and we loved our stay, Karima at the concierge was great she arranged us a tour guide, taxi any time we needed, she recommended us great restaurants and she was very nice ! At the check out another guy who I don't remember his name was also very nice and he was very comprehensive with our...

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Helpful?
Thank RosaLRG
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear RosalRG, Thank you for your comments regarding your stay at the Palmeraie Palace it is with great pleasure that we receive your compliments. Also, we will certainly share your comments with all employees. Your satisfaction is the best reward for our staff works every day to provide you a service closer to your standards. Best Regards, Chaimaa Elmoumen In...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Palmeraie Resort's beating heart and flagship, the famous Palmeraie Palace is a hotel featuring traditional Moroccan architecture. Rewarded as Africa's best golf course, the hotel's golf course has won the World Travel Awards for 5 consecutive years (from 2006 to 2010). In 2014, the Palmeraie Palace has received the award as Morocco's Best Golf Hotel by the World Golf Awards. Surrounded by landscaped gardens and swimming pools, within easy reach of many restaurants and other entertainments, Palmeraie Palace is a touristic destination on its own. Just a few minutes away from central Marrakech, this charming hidden oasis is a promise for a refreshing and relaxing stay. ... more   less 

Additional Information about Palmeraie Palace

Address: Circuit de la Palmeraie, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 6,894 - ₹ 13,497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palmeraie Palace 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace
Hotel Style:
#24 Business Hotel in Marrakech
#69 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#144 Family Hotel in Marrakech
#187 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Palmeraie Palace staff and other travellers.
22 questions
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Questions? Get answers from Palmeraie Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms are nice designed and the shape is nice too....only a bit aged..”
 of 5 bubbles Capucine00, 3 Nov 2016 | Read review
“The hotel will do it's best to move you if you are unhappy with your room”
 of 5 bubbles I8118NMsusanr, 20 Sep 2016 | Read review
“Chooose rooms overlooking the pool as it gives a nice view especially at dusk.”
 of 5 bubbles Chris1Londond, 6 Sep 2016 | Read review
“We asked for an upgrade and it was given, no problem.”
 of 5 bubbles PPeturs, 21 Jun 2016 | Read review
“Best everything”
 of 5 bubbles gabilaf, 15 May 2016 | Read review
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