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Sofitel Marrakech Palais Imperial

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Traveller (866)
Room & Suite (327)
Pool & Beach (145)
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Overview
  • Excellent60%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“pool area”(39 reviews)
“breakfast buffet”(22 reviews)
“junior suite”(21 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,063)
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Traveller rating
307
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48
37
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307
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261 - 265 of 642 reviews
Reviewed 17 May 2015

My wife and I spent three nights in this wonderful hotel. Our room was very comfortable and attractive, with a large modern bathroom containing a tub and separate shower, and a balcony overlooking the pool area. The room was quiet, with good windows, although we...More

Thank RFSAtlanta
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 19 May 2015

Dear guest, thank you so much for your magnifique comment very encouraging for us in other to better serve you during your next stay. Best regrads Ahmed Benkirane Directeur d'hébergement

Reviewed 8 May 2015 via mobile

If you don't speak French, don't come here. Upon check in, they asked us to wait and sit by the couches, and they will bring tea. No tea came. 30 minutes later I noticed they were checking in people that came after us. I asked...More

2  Thank Eleni K
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 11 May 2015
Google Translation

Cher hôte, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Marrakech Cependant, nous sommes désolés que...More

Reviewed 7 May 2015

Had a great stay. Beautiful hotel, fantastic restaurants, amazing breakfasts, great value stay. Around pool was impossible to get service. Lots of bodies but nobody doing anything. Had to call housekeeping several times over 2 days just to get face flannels replaced. The hotel very...More

Thank WithnailM
Reviewed 1 May 2015 via mobile

As a first time visitor to Marrakech we wanted somewhere central to the action but peaceful and relaxing at the same time. This hotel was the perfect combination. In May the temperature is still hot enough to be oppressive for an Englishman so the location...More

1  Thank chris w
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 2 May 2015

Dear guest, First of all I would like to thank you for your magnifique comment regrading your stay with us. this comment will encourage us in other to better serve you during your next stay. Ahmed Benkirane Hotel manager

Reviewed 26 April 2015 via mobile

Turns out we are not riad people so chose to spend some time at Sofitel instead! Paid 400dirhams each for standard guest pool access, 500dirhams for luxury guest pool access. Go for standard until they clean the infinity pool!! Have to disagree with others re...More

Thank Kdkdkd71
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 1 May 2015

Dear guest, I am sorry that such services did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Pool
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 166 - US$ 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Marrakech
#96 Family Hotel in Marrakech
#109 Spa Hotel in Marrakech
#122 Luxury Hotel in Marrakech
#184 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 166 - US$ 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Marrakech
#96 Family Hotel in Marrakech
#109 Spa Hotel in Marrakech
#122 Luxury Hotel in Marrakech
#184 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (866)
Room & Suite (327)
Pool & Beach (145)
Dining (91)
Amenities (24)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Lin M
30 January 2018|
AnswerShow all 4 answers
Response from Leslie W | Reviewed this property |
I don’t know about parking as we didn’t need it, but there was no charge for the swimming pool and the towels were free.
1
Vote
Mac M
21 January 2018|
AnswerShow all 3 answers
Response from LouisSaintCalbre | Reviewed this property |
Hey, Not sure about the deal u can get. We got two suites each with two bedrooms and bkfst included. Somewhere around 450 per night. Then we also walked across the street often for lunch and diner. Lunch is decent at the... More
1
Vote
Google Translation
Krzysztof S
4 December 2017|
AnswerShow all 3 answers
Response from Gail D | Reviewed this property |
We only travelled by taxi - I suggest that you contact the hotel direct to see if you can reserve parking. Sorry I can’t be more help.
0
Votes
Room Tips
"Ask for an upgraded room. Why not?"
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"Nice in overall"
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"Prestige Suite add that extra bit of luxury."
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"Swimming Pools view"
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