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Sofitel Marrakech Palais Imperial

TripAdvisorUS$ 208*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 274*
US$ 208*
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US$ 268*
US$ 274*
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1,835 Reviews from our TripAdvisor Community

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Showing 582: English reviews
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London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great location, a 15 min stroll to the medina, but with plenty of space to relax and enjoy lovely swimming pools after sightseeing. Beautiful property with Moroccan charm. Very clean and staff are friendly. Most notable lovely breakfast staff- and lovely breakfast buffet. Room was spacious and spotless although bathroom a bit"motel like". Dinner and drinks are very expensive and...

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Helpful?
Thank Lynne J
Melbourne, Australia
Reviewed 6 days ago NEW

Good location, good rooms and the hotel oozes class. Even the breakfast buffet is first class but if anyone values service, this place is terrible. The staff are snooty and don't care about guests. We ordered coffee at breakfast and were treated with disdain in the process. Then later in the evening, we ordered ice for our room, 5 calls...

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Helpful?
1Thank Raffster58
London, United Kingdom
Reviewed 1 week ago

My strong advice for anyone visiting this particular hotel is not to expect a 5star service. Some of the staff at check in are rude and not interested in resolving issues. Their attitude stinks. I asked to speak to a manger 6 times, he kept me waiting in the lobby for over a hour and was a no show. I...

Review collected in partnership with Sofitel.com
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1Thank NattyOujda
Kelowna, Canada
Reviewed 1 week ago

We only spent one night on our way through. The room was clean and comfortable although somewhat dark, until we discovered that the wall panels actually hid a window. Breakfast was served with the room in a lovely breakfast area. The pool area was fantastic and we wished we had more time. The area around the hotel felt very safe.

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Thank Mrs. Richardson
Beirut, Lebanon
Reviewed 1 week ago

It was an excellent second stay in this beautiful hotel Full recognition of my Gold membership with free upgrade to the Junior suite on the fourth floor with Beautiful view from the balcony and Wonderful VIP treatment. The staff is more than amazing & the location is great with everything is near by walking. Breakfast is one of the most...

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Thank Antoine_Aoun
Reviewed 1 week ago

Great hotel. Impressive entrance, great architecture. The service however is really bad, with the exception of a few guys. In a nutshell, the waiters are generally OK, with the exception of the cocktail bar, where the service is awful. The staff responsible for seating guests at the restaurants, or those at the hotel reception are unfriendly, arrogant and don't seem...

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2Thank MiggaeleS
Reviewed 1 week ago via mobile

The hotel was a total disappointment. The receptionist upon check out was rude. The rooms were a complete disgrace. Cannot be classified as "luxury" or even 5 star. Smells horrible. Not clean. Spa staff were unaccomodating

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1Thank Sara A
Franklin, Tennessee
Reviewed 3 weeks ago via mobile

The hotel and surroundings are beautiful. Very ornate. Two pools that are impressive to say the least. The restaurants are very good and reasonably priced. The rooms are nice but the walls are thin and you can hear in the next room over.

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Thank barb11172016
Melbourne, Australia
Reviewed 3 weeks ago

Our first night here we were woken at 4.00 am by workmen outside on the road yelling and crashing concrete into a skip. Then a car alarm siren joined in. It continued until breakfast. We complained and were put in a room facing the pool. Here we were kept awake by the people in the next room talking loudly ....

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1Thank JanandAnne
Reviewed 4 weeks ago via mobile

We had a lovely stay @ Sofitel Marrakech. One of the best recommandation for a visit in Marrakech. Lovely staff especily When you enter the hotel. We have been proffesionaly Taken care of. I would like to Thank the following personel Who made our stay @ Sofitel lovely. Thank you Abderahman El Kati for the lovely Check in. Thank you...

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Helpful?
Thank Bilal001

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 10,668 - ₹ 32,949 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#69 Spa Hotel in Marrakech
#85 Luxury Hotel in Marrakech
#141 Family Hotel in Marrakech
#189 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
17 questions
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't order anything from room service”
Raffster58, 21 May 2017 | Read review
“Go for the Suite with balcony and view of the pools and Atlas Mountain”
  • The VIP Hospitality on arrival
  • View from the Balcony of the Junior Suite
Antoine_Aoun, 19 May 2017 | Read review
“One over looking the pool but still thin walls let you hear noisy neighbours.”
JanandAnne, 30 Apr 2017 | Read review
“Take advantage of the wonderful breakfast buffet!”
mkaiser358, 22 Mar 2017 | Read review
“Get a room with a direct view of the Atlas mountains.”
Aero999, 16 Mar 2017 | Read review
5 of 5
TripAdvisor
US$ 208* /night
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TravelocityUS$ 268
Booking.comUS$ 274
Hotwire.comUS$ 268
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Prices are for 1 room, 2 adults
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