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Sofitel Marrakech Palais Imperial

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1,810 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Reviewed yesterday NEWvia mobile

We had a lovely stay @ Sofitel Marrakech. One of the best recommandation for a visit in Marrakech. Lovely staff especily When you enter the hotel. We have been proffesionaly Taken care of. I would like to Thank the following personel Who made our stay @ Sofitel lovely. Thank you Abderahman El Kati for the lovely Check in. Thank you...

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Helpful?
Thank Bilal001
New York City, New York
Reviewed 2 days ago NEWvia mobile

For the cost of this hotel you get absolutely 0 service. We have stayed in several sofitels recently including one in Bangkok that we thought was phenomenal but the sofitel palais in Marrakech was one of the worst experiences we've ever had service and experience wise. The hotel lobby is very beautiful but the rooms themselves are small, dark, and...

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Thank Alison L
London, United Kingdom
Reviewed 4 days ago NEW

Back in October 2016 made online reservation through Accor website with a FLEXIBLE rate, then couple of days before the booking had to cancel, so sent email to Accor customer care BUT never received a reply to confirm the cancellation, then phoned the Hotel direct in Marrakesh and told them that I wanted to cancel my booking and they should...

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Thank Psh1269
Chicago, Illinois
Reviewed 1 week ago

Most of the hotels that you stay in, in Morocco are a place to stay while you do business or see the sights. This hotel is a resort location with a big pool area. I believe that it was spring break in the Paris region while I was there, and there were as many kids as adults in the hotel....

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Thank DaveChicago_Illinois
Greater London, United Kingdom
Reviewed 1 week ago

This is a fantastic hotel for families. Great pools (one heated) both for kids (ages 10,8,3) and adults. It wasn't too crowded. Service was excellent (special thanks to the butler Zacharia and the young Concierge who had plenty of great suggestions for our family meals and trip. The hotel is outside of the medina but close enough to walk in...

Review collected in partnership with Accorhotels.com
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Thank 541jaceks
Reviewed 1 week ago via mobile

This is our 5th visit to Sofitel Marrakech. Have tried several others like Riad Aziza (top resort, excellent service however location a bit off and less activities for kids), Amanjena (great, but too pricey) and more lower priced hotels like Kenzo (cheap mega hotel with all in buffets ...not recommended if you like food) ...so we continue to return to...

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2Thank Idamar
Lakewood Ranch, Florida
Reviewed 2 weeks ago via mobile

Everything at this hotel is top notch, from the rooms, the food and the staff. Great location in Hivernage, walking distance to the Medina and the best mall. Kuddos to Saad and Hicham for making our stay extra special.

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Thank Marc T
USA
Reviewed 3 weeks ago

We recently stayed at the Sofitel in Marrakech for 3 nights while on a two week vacation in Morocco. It is obviously a beautiful hotel, perfectly located and has every possible amenity. But, the staff made our experience top notch. The front desk handled a request to move our room due to noise and also a lost item of clothing...

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Thank SusanUSA
Portland,OR
Reviewed 4 weeks ago

This was an amazing stay in a wonderful hotel. The views were fantastic, the staff lovely, food delicious. The breakfast buffet was outstanding, more than you could ever desire and very tasty. Everything you could desire in a hotel stay.

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Thank litalianones
New Jersey
Reviewed 4 weeks ago

This is a beautiful hotel in the city of Marrakech with beautiful lobby and restaurants, large grounds, and enormous swimming pools. During our stay in February 2017, the weather was perfect, making it perfect for a poolside lunch or snack. Our room had a separate “water closet” with the tub and sink being in a separate room. All were large,...

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Thank JerseyHiker

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 10,353 - ₹ 38,822 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#65 Spa Hotel in Marrakech
#78 Luxury Hotel in Marrakech
#141 Family Hotel in Marrakech
#189 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
17 questions
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the wonderful breakfast buffet!”
mkaiser358, 22 Mar 2017 | Read review
“Get a room with a direct view of the Atlas mountains.”
Aero999, 16 Mar 2017 | Read review
“all comes are good”
L5567TAtonyc, 9 Mar 2017 | Read review
“Ask for a room that is in an isolated area.”
John52342, 1 Mar 2017 | Read review
“We loved our room whoch was very quiet, clean and comfortable.”
, 31 Jan 2017 | Read review
5 of 5