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SENTIDO Kenzi Menara Palace

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Traveller (1528)
Room & Suite (491)
Pool & Beach (196)
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Overview
Avenue Mohammed VI, Marrakech 40020 Morocco See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,453)
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1,035 results
Traveller rating
508
304
131
52
40
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LanguageEnglish
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508
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Show reviews that mention
All reviewspool barmoroccan restaurantgarden viewatlas mountainshead conciergeall inclusive packagebeautiful hotelsmaller poolpool stafffree shuttleguest relationsrooms are largeseparate toiletrelaxing breakshuttle serviceplenty of sunbedspool side
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1 - 5 of 1,035 reviews
Reviewed 2 days ago

Its a disaster So many issues i dont know where to start. Rude and agressive check-in ladies Rooms worn out and old Food breakfast looks like leftovers from dinner the previous night. Food selection very basic nothing any good Pools are cold.. why not some...More

Thank cu0l0
Response from kenzimenarapalace, General Manager at SENTIDO Kenzi Menara PalaceResponded yesterday

Dear Guest, Thank you for taking the time to give us your opinion after your stay with us, and have wanted to discover our hotel. We are very sorry to read that your experience was not up to your expectations and your last stay and...More

Reviewed 5 days ago

It's hard to start on recalling such a horrible experience with this hotel. First, we booked the hotel in February for a September trip. We were attending a music festival in Marrakech and it was one of four hotels on the shuttle service. So, we...More

1  Thank AdamA1572
Response from kenzimenarapalace, General Manager at SENTIDO Kenzi Menara PalaceResponded 4 days ago

Dear Mr. Adam, First of all, we thank you for choosing our hotel for your holiday in Marrakech and for taking the time to review us. Please accept our sincerest apologies for having to relocate you during your recent stay with us. Overbooking, which can...More

Reviewed 1 week ago via mobile

This was my second visit to Kenzi Menara Palace and I was as happy second time around as the first !!! This hotel is the perfect place to relax & unwind !! We went all inclusive and the food was really good with such a...More

3  Thank Roving28930
Response from kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara PalaceResponded 1 week ago

Dear Mr. Paul, Mrs. Maura, Thank you for taking the time to share your experience and for choosing the Kenzi Menara Palace for your holiday in Marrakech. We are delighted to read that you had a relaxing and enjoyable stay among us. The satisfaction and...More

Reviewed 3 weeks ago

Overall this was a lovely hotel.Our room was nice and was cleaned to a high standard on a daily basis by the maids who were all friendly and polite. The pool was beautiful . Service at the pool bar was good however there were issues...More

Thank Joanne r
Response from kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara PalaceResponded 3 weeks ago

Dear Joanne, Thank you very much for choosing to stay with us at the Kenzi Menara Palace for your holiday in Marrakech. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. Your...More

Reviewed 4 weeks ago via mobile

We spent eight days here at the begining of August as a celebration for my daughter. We chose this hotel as I had stayed at a SENTIDO in Spain before at a adults only and it was nice then. This hotel was nice as you...More

Thank aenert
Response from kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara PalaceResponded 4 weeks ago

Dear Guest, Thank you for having stayed with us at the Kenzi Menara Palace and for taking some of your time to inform us about your recent experience. Your positive feedback, as well as your high level of satisfaction throughout the ratings, will help our...More

View more reviews
About
Description
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the SENTIDO Kenzi Menara Palace your haven of peace and tranquility.The SENTIDO Kenzi Menara Palace is a ...More luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l'Insensé" and the specialty restaurant "L'Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Business
,
Family
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Business
,
Family
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
263
Price range
US$ 114 - US$ 259 (Based on Average Rates for a Standard Room)
Also Known As
Kenzi Menara Palace Hotel Marrakech
,
Kenzi Menara Palace Marrakech
Location
Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Photos
Traveller (1,528)
Room & Suite (491)
Pool & Beach (196)
Dining (181)
Amenities (81)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Nearby
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Questions & Answers
Ask a question
Elc2112
20 September 2018|
Answer
Response from lauraben2009 | Reviewed this property |
I’m not sure on the ages but you should check it is open in March. We went in October (without the children) and it didn’t appear to be open as it was out of season. Email the hotel and I’m sure they will confirm.
0
Votes
Abdul R
19 September 2018|
AnswerShow all 3 answers
Response from kenzimenarapalace | Property representative |
Dear Guest, Thank you for your interest to the Kenzi Menara Palace. We confirm to you that we accept the currency exchange at our reception. We look forward to welcoming among us. Sincerely,
0
Votes
Google Translation
lucy s
22 August 2018|
AnswerShow all 4 answers
Response from mogsyWales | Reviewed this property |
the smaller pool by the side of the bar is always a lot hotter.
0
Votes
Room Tips
"Don't Book here"
Read review
"Do not request poolside if you want a quiet room. Garden view on main road but less noisy."
Read review
"Pool view is great but ask about nightclub noise."
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"Pool view rooms on the top floor are ideal"
Read review
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