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Eden Andalou Hotel Aquapark & Spa

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Eden Andalou Hotel Aquapark & Spa
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4,001 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Andalou Hotel Aquapark & Spa
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Showing 1,575: English reviews
birmingham
Reviewed 12 August 2013

We stayed at Eden Andalou for a week and had a great time. We found the food to be plenty and good quality. The queue for the bar could build up at certain times but the hotel staffed worked hard to rectify this situation, especially of an evening. We had a very nice relaxing week in the sun. Keep your...

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Helpful?
Thank kezis_no1
london
Reviewed 12 August 2013

Don't bother. Ok hotel, not bad in parts, but service appalling and aqua park (which is poor) is not included in your holiday price in gen and costs a lot! @ £10 per person per day - not worth it. Food good and some staff lovely, but on the whole I would not recommend. A lot of people were disappointed...

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1Thank crazybaby
hampshire
Reviewed 11 August 2013

Week all inclusive for my husband, mother in law, grandson (8) and myself. Hotel actually has 5* in its title but it definitely isn't a 5*. I would say its a 3-4* at best. We were quite surprised to arrive and find the aqua park is not part of the all inclusive deal, however that only appears to be for...

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Helpful?
Thank holidayaddict5862
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear client, The entire staff of the Eden Andalou 5 * Spa & Aquapark thank you for your comment that we studied very carefully and which we respond point by point: - The Aquapark has a separate management, your Internet distributor can include it in the price or not, it is not a question of nationality but rather a flexibility...

Barrow in Furness, England, United Kingdom
Reviewed 11 August 2013

We have just got back from our week long stay at this fantastic hotel. The people could not have been more helpful, the food delicious and lots of it. Drinks were available anytime.The room and all areas were clean, to the point that you had to dodge the floor polishing lady!The entertainmenttt team were brilliant, involved all ages IF you...

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Helpful?
Thank Alison B
Tunbridge Wells, England, United Kingdom
Reviewed 9 August 2013

We have returned today following a ten day stay at the Eden Andalou and I just had to say what a fantastic hotel and staff. We went as a family of six, with the youngest being 9 years old. The hotel was very clean and rooms were lovely, many with their own balcony over looking the two large pools. There...

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Thank Donna W
Reviewed 7 August 2013

Firstly this is NOTTTT a 5* hotel !! Please be aware!! On arrival at the hotel we were given red bands as we were all inclusive, only to find out that the aqua park is NOT included for free and is 150 dirham per day!! As this is called the 'Eden Andalou AQUA PARK & SPA we were very surprised...

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2Thank Toya_b_x
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Hotel EDEN ANDALOU AQUAPARK AND SPA and its 250 Moroccan employees thank you for writing your comment with such passion and detail, to which we respond in a good spirit. We have a tradition of making every effort possible to satisfy our customers even the most demanding ones. We adapt to all the characters, but this time, we admit not...

Portsmouth, United Kingdom
Reviewed 7 August 2013

The location of the hotel was in the middle of nowhere so you were unable to go out and explore, however the free bus to marrakesh town was useful. It was only a ten min drive away. the hotel was not nice, rooms and swimming pools lovely. However you could only eat in one buffet style restaurant (good was very...

Review collected in partnership with Low Cost Holidays
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Helpful?
Thank Claire G
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear client, EDEN ANDALOU Aquapark & Spa and its entire staff thank you for choosing our hotel as a base to exploring Marrakech, your comment is very useful to us as it will help continuously improve our services. Since your visit, we introduced the following new features: - For customers on All inclusive , they can use all the restaurants...

uk
Reviewed 6 August 2013 via mobile

We stayed here as a couple from the end of July until beginning of August and can say that I literally cannot fault the hotel. The staff especially the entertainment team are all so friendly and helpful and the restaurant staff are all so efficient, it is definitely not understaffed or rude staffed. On arrival we got given free vouchers...

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1Thank jess b
Reviewed 4 August 2013

The rooms are very tired but at least the aircon worked. The all inclusive "formula" only includes one restaurant which was under-staffed although the food is not bad. Breakfast and lunch are fairly relaxed but the evening meal is a bit of a free for all unless you eat later in the evening. The crockery was mostly chipped and cracked...

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2Thank Spurs4eva
Reviewed 3 August 2013

Stayed at Eden andalou for 10 days with a friend and our boyfriends and I literally cannot fault this hotel, it is clean, staff are friendly and polite, it always had a good energy through out the complex, that was mainly due to the brilliant and energetic entertainment team who was Mehdi, Hassan and Dino. The three boys were constantly...

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Thank Siobhanah

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez (Moroccan restaurant), the international Atlas restaurant, the Mimosa pool bar and the Jazz Bar open alternately. Adjoining Aquapark offering over 17 slides and attractions (open from 01/04 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong courses. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel, including rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 5,931 - ₹ 15,250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#138 Spa Hotel in Marrakech
#156 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Eden Andalou Hotel Aquapark & Spa staff and other travellers.
298 questions
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london

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Questions? Get answers from Eden Andalou Hotel Aquapark & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Lift available, our room was ground level and spot on.”
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 of 5 bubbles SrikanthTT, 7 Feb 2017 | Read review
“Feel at home feel!”
 of 5 bubbles ridwan501, 30 Jan 2017 | Read review
“Don't go.”
 of 5 bubbles achy3853, 31 Dec 2016 | Read review
“Avoid... The customer service is poor.”
 of 5 bubbles Nathan_Hill, 29 Dec 2016 | Read review
5 of 5