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Eden Andalou Hotel Aquapark & Spa

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4,046 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Andalou Hotel Aquapark & Spa
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Showing 1,607: English reviews
Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

This is the 3rd time we have stayed at Eden, the last 2 times were brilliant however, this time the quality and standards have deeply decreased. There isn't much to do during the day (unless you want book the bus to Marrakech), the bottled water is as bad as the tap water, the food choice has gone down and is...

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Helpful?
Thank lrfry
Reviewed 1 week ago

I would take the other reviews about this hotel with a pinch of salt, after wanting a cheap getaway to somewhere hot, me and my partner chose the Eden Andalou for a weeks stay from the 8th-15th March. We had a great time, exactly what can be expected from a budget all inclusive holiday. The room, was clean and tidy,...

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3Thank jodiecoxap
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Jodie, Thank you very much for your fantastic comments following your recent stay at Eden Andalou Aquapark & Spa 5*. We are very happy to know that you and your partner had a relaxing and enjoyable stay with us. We are very pleased to know that you thoroughly enjoyed your stay with us and that you found the hotel,...

Reviewed 2 weeks ago

Thoroughly enjoyed my stay here. Staff went out of their way to make my stay special. The animation team work hard to involve guests in activities and the staff In the jazz bar were lovely. Such a clean and pleasant environment, I recommend this hotel to everyone.

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1Thank amyloo100
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Sunny greetings from Marrakech ! Thank you for your generous comments following your recent stay at Eden Andalou 5* Aquapark & Spa. We are delighted to read that you valued your stay with us so highly and that you enjoyed your stay and the service you received from the team. Your recommendation is greatly appreciated and we look...

Rabat, Morocco
Reviewed 2 weeks ago

The hotel is fine, clean, and the food is really delicious with a wide range of choice ! the view is amazing (mountains) and the staff is really friendly ! Whoever wants a hotel a bit far from Marrakesh's noise and enjoy their vacations in a quiet hotel with good animation, pool and an Aquapark, this hotel is suitable. The...

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Helpful?
Thank benlam25
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear benlam, Thank you for your feedback and for staying with us during your stay in Marrakech. We are glad that you have enjoyed staying with us and that you have appreciated each part of our peaceful place. Looking forward to welcoming you again among the Eden Andalou family, Warm regards, Sonia Anasse

London, United Kingdom
Reviewed 2 weeks ago

We chose this for a 5star All In hotel--but disappointed Food was fine--but for vegetarians, LIMITED options. Must single out the 2 chefs, who made a vege pizza once and veg with rice on another day--But remember we had chose a 5 star venue and the food highlight was a vegetarian pizza--There were lots of salads and we were only...

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1Thank harrowman55
Reviewed 2 weeks ago

I have booked this holiday on 50%discount on 'loveholiday" webside! First of all this hotel is defenitely not 5* hotel Does not have kettle or an iron in the room because they said people steal it :D LOL they also ask you to pay for your ironing if requested Never been told to pay for gym until check out time...

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1Thank Gosia C
London, United Kingdom
Reviewed 2 weeks ago via mobile

Interesting to read so many mixed reviews as my 18yr old daughter and I had a great experience 8-11 March. Temperature in the 30's every day. This hotel prides itself on outstanding cleanliness and security and we found the staff bent over backwards to make our stay memorable especially Said in entertainment, Ahmed who made the omelettes for hours on...

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6Thank flygirl_1085
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, What a pleasure to read such a lovely comment! Thank you very much! We are glad that you enjoyed our hotel, its facilities and each part of our peaceful place! And we are very happy that you appreciated our great city and its amazing gastronomy. We are delighted to read that you valued your stay with us so...

Casablanca, Morocco
Reviewed 2 weeks ago via mobile

We've stayed for few Days in this gorgeous hotel. The room was large, very clean, well equiped and nicely designed. The pool view on the snowy Atlas mountains is just amazing. the energy is really peaceful, and staff discrete. Many friendly foreigner customers from young adults to families. The fitness facilities are brand new and diversified. I strongly recomend this...

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2Thank ritagabrielle
EdenAndalouY, Sales Promotor at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Rita, Thank you very much for your wonderful review. We are very pleased to know that you thoroughly enjoyed your stay with us at Eden Andalou Aquapark & Spa 5* and that you found the location, amenities and the care and attention from the team members to your satisfaction. We very much look forward to welcome you back soon...

Uxbridge, United Kingdom
Reviewed 3 weeks ago

i went with my family for a week the biggest mistake!, they have no respect no matter how much money you spend. we had "all inclusive" however if i went to get drinks for family they would not serve questioning who are they for!! management was disgraceful, no matter how much you complained nothing was done it was just ignored....

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5Thank mikesh123
Reviewed 3 weeks ago via mobile

Took too long to check in. Bar lady during day needs to go and do customers service course only go to this hotel if you speak French and Arabic. Don't go to market unless you enjoy being hustled and harassed by beggars

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5Thank Dipak G

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez (Moroccan restaurant), the international Atlas restaurant, the Mimosa pool bar and the Jazz Bar open alternately. Adjoining Aquapark offering over 17 slides and attractions (open from 01/04 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong courses. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel, including rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: ₹ 6,230 - ₹ 16,637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#138 Spa Hotel in Marrakech
#154 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Eden Andalou Hotel Aquapark & Spa staff and other travellers.
346 questions
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Questions? Get answers from Eden Andalou Hotel Aquapark & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One overlooking the pretty gardens or pool”
 of 5 bubbles claireshelley1, 21 Mar 2017 | Read review
“Ask for one with a balcony”
 of 5 bubbles Alan_Whitehead_16, 19 Mar 2017 | Read review
“Not near pool as loud music”
 of 5 bubbles amyloo100, 14 Mar 2017 | Read review
“choose your hotel wisely!”
 of 5 bubbles harrowman55, 12 Mar 2017 | Read review
“Request first floor with balcony”
 of 5 bubbles mtabert, 7 Mar 2017 | Read review
5 of 5