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Golden Tulip Farah Casablanca

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Golden Tulip Farah Casablanca
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557 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Moscou
Reviewed 3 days ago NEW

Large room, very clean, WiFi works well, 24 hour reception Excellent service. Very friendly staff Good location in the very center close to the bazar Two restaurants with really good food Affordable prices

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Helpful?
Thank JoseMoscou
Istanbul, Turkey
Reviewed 5 days ago NEW

in the middle of the night, I woke up with sewer/toilet smell coming from the hall. Had dinner at the hotel, got diarrhea. They cleaned the room, there was no towel. I called recepcionist, they do NOT speak English. went to Breakfast at 9:30, almost nothing left at restaurant. This was most horrible hotel experience. I strongly suggest this branch...

Review collected in partnership with Golden Tulip Hotels
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Helpful?
Thank suat_Turkey
Athens, Greece
Reviewed 1 week ago

We stayed one night at the Golden Tulip hotel and were rather disappointed. First, upon arrival and departure of our group, there were no porters to carry our suitcases from / to the bus and the rooms. Lobby is fancy, but corridors were smelly (urinal smell). Room was faded, window was extremely dirty. No complimentary water. Linen was hard and...

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Helpful?
Thank Alex J
Reviewed 2 weeks ago via mobile

We were there for just one night and we knew we were about to sleep in a "no-soul" hotel room. As soon as we walked in we were asked for the credit card and only after a while I discovered it was for deposit and I would have gotten money back. By the way the whole process was quite rude...

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Helpful?
2Thank Rocco S
Canada
Reviewed 2 weeks ago via mobile

Don't bother wasting your money here. This place is absolutely horrendous . We stayed here for 5 days as a family trip with your first baby. The staff is rude. We tipped one of the doormen and it wasn't "enough" and he refused to take it. My husband went down to get us breakfast when my daughter would be sleeping...

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Helpful?
1Thank Sally A
Sao Paulo, SP
Reviewed 3 weeks ago

Although it is titled five-star hotel, there are clear signs of lack of maintenance: elevator floor stone broken, power outlet broken, trash can broken, window glass overlooking the port of Casablanca very dirty, impairing the view. In addition, the windows do not reduce the excessive noise coming from outside. Service was pretentious and unfriendly.

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Helpful?
Thank Malugranziera
Hicham O, Director of Operations at Golden Tulip Farah Casablanca, responded to this review

Dear Guest, Thank you for your comments, and sorry to see how the maintenance have badly impacted your stay with us and we are sorry for that. be ensured, your comfort is our priority, and a refurbishment program is on its way to correct mafunctions as stated in your remarks. thank you again for your comments, Best regards, Hicham Ouahdani...

Reviewed 4 weeks ago

I stayed in Tulip Farah for 4 nights in a business trip. The hotel is nicely situated in modern centre ville of Casblanca. It is around 15 minutes away from Casa train station (walking). The room was too noisy due to the heavy traffic in the main street facing the hotel (moroccans excessively honk). The windows were completely shut but...

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Helpful?
1Thank Baher R
Hicham O, Director Of Operations at Golden Tulip Farah Casablanca, responded to this review

Dear Guest, Sorry for the noise for as you mentionned the traffic is heavy by the hotel even with double glazzing system in our rooms. our technical department is working out solutions to overcome this issue. thank you for your comments; and we hope to se you soon, Best regards, Hicham Ouahdani Director Of Operations

Toronto, Canada
Reviewed 11 December 2016

We are currently staying at the Golden Tulip Farah Casablanca. We booked this hotel because it has exercise facilities. When we arrived we found that the exercise room is CLOSED because ALL the machines in it are broken at one time. This is difficult enough to believe, but what os more difficult to understand is that the management has not...

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Helpful?
1Thank DaithiODuinn
Hicham O, Director of Operations at Golden Tulip Farah Casablanca, responded to this review

Dear Guest, We are currently in the process of upgrading our Gym by changing all the machines, a notice is hung on the door, sorry that it was not mentionned on the website. hoping to have the pleasure of welcoming you again in the future so you can put to the test our upcoming brand new machines. until then Best...

Tel Aviv District, Israel
Reviewed 8 December 2016 via mobile

We stay at the hotel during our trip to Maroco. The hotel is in a bed situation. Evrthing is old and not very kleen. The staff in the hotel treet us in a very unpleasen and ugly way. A very negative experiens.

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Helpful?
1Thank amitamiram
Hicham O, Director Of Operations at Golden Tulip Farah Casablanca, responded to this review

Dear Guest, Sorry for this experience that was far from what you objectively expect from us ! hoping to have the opportunity to welcome you again in the future with the promise of a better service & care. best regards, Hicham Ouahdani Director of Operations.

Chennai, India
Reviewed 12 November 2016 via mobile

Am writing this right from my breakfast table right now as I have been waiting to get some hot milk for last 20 min, yesterday it was ketchup, had to wait 15 min to now that there is not ketchup at hotel. Room service takes so long that if you want to order Dinner , better place the order at...

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Helpful?
1Thank Shubhranshu K
Hicham O, Director of Operations at Golden Tulip Farah Casablanca, responded to this review

Dear Guest, Thank you for your comments and sorry for your experience ! it is useless to recall that all the items you have highlighted as missing (ketchup for example) are basic products available in huge quantities in the hotel... And if I can't explain why you were treated as reported in your comments, I do apologize for that. Hoping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Golden Tulip Farah Casablanca

Address: 160 Av Des Forces Armees Royales, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: ₹ 7,762 - ₹ 9,935 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Golden Tulip Farah Casablanca 5*
Number of rooms: 280
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Also Known As:
Golden Tulip Farah Casablanca Hotel Casablanca
Casablanca Golden Tulip
Golden Tulip Casablanca
Hotel Style:
#16 Spa Hotel in Casablanca
#29 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Farah Casablanca staff and other travellers.
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Questions? Get answers from Golden Tulip Farah Casablanca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive room”
 of 5 bubbles JoseMoscou, 16 Jan 2017 | Read review
“avoid rooms facing the main street.”
 of 5 bubbles 112baherr, 17 Dec 2016 | Read review
“Nothing - windows are dirty (not clean) from outside - so no good views”
 of 5 bubbles NS_chd, 10 Oct 2016 | Read review
“Do not book!”
 of 5 bubbles nellebly, 4 Oct 2016 | Read review
“rooms ara all quiet”
 of 5 bubbles Jacques-EDERY, 21 Sep 2016 | Read review
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