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Hyatt Regency Casablanca

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Hyatt Regency Casablanca
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912 Reviews from our TripAdvisor Community

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Showing 574: English reviews
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Muscat, Oman
Reviewed 2 days ago NEW

Stayed at this hotel for 2 weeks. Convenient location. I had an 8th floor room. Excellent room (though a little dark). The 8th floor lounge was great. Lovely snacks and a well stocked bar. Excellent staff throughout. For everyone of my 13 nights I had a good night's sleep. No complaints at all. Will definitely stay again. Highly recommended.

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Helpful?
Thank Mahmoud A
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. Thank you for your kind message regarding the location, room and Regency Club - I greatly appreciate your feedback. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Miami, Florida
Reviewed 3 days ago NEW

The location of the hotel is wonderful if you are planning to visit Casablanca. It'seems right in the heart of the city and most of the great restaurants are close by. The moroccan restaurant is wonderful and the bar is of excellent quality. I wanted to also thank the service who is very professional.

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Helpful?
Thank Jim T
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. I'm very pleased to learn that you enjoyed your last stay with us and thank you for your comments regarding our restaurants, specially the Moroccan - I greatly appreciate your feedback. The team and I are very much looking forward to welcoming you back again....

Dubai, United Arab Emirates
Reviewed 5 days ago NEW

Came to stay here for couple of nights on way out from Morocco. Very central location, very good service as you would expect from Hyatt but the rooms need a good maintenance makeover. Couple of switches were loose for instance in our room. However, nothing major or to complain about.

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Helpful?
Thank AwanOmer
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for your confidence and for taking the time to post your review. I'm very glad to learn that you enjoyed your last stay with us. I have well noted all your points of dissatisfaction and would like to apologize for not being up to your expectations and assure you that this experience is not representative of...

Bratislava Region, Slovakia
Reviewed 5 days ago NEW

Hyatt is probably the best choice in Casa. Despite it's a five star, the rooms may get a little "refreshment". if you're staying on the lower floors, don't expect a nice view. the bar in the lobby is very fine, breakfast are awesome, too. staff is very helpful, despite a little longer check out when you have some special requirements.

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Helpful?
Thank tina_es77
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for your confidence and for taking the time to post your review. I'm very glad to learn that you enjoyed your last stay with us. I have well noted all your points of dissatisfaction and would like to apologize for not being up to your expectations and assure you that this experience is not representative of...

Princeton, New Jersey
Reviewed 6 days ago NEWvia mobile

Might go back to Casablanca just for this hotel. It's in a prime location, all the taxi drivers know it by name, and it's super safe. There are barriers and security checks on the way in. The staff is amazing. I arrived at 8am from the US on an overnight that lost me 5 hours of sleep on time difference....

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Helpful?
1Thank Ryan C
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding our Staff, guest room and lobby. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Reviewed 6 days ago NEWvia mobile

The hotel is clean, right in the center of the city, In front of the metro station and easy access to anywhere in the city. It is a bit old but you can feel the hotel is maintained and updated well. It is a business hotel so don't come for vacation as there are always conferences making the hotel crowded....

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Helpful?
Thank Hassan R
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mr. Hassan, Many thanks for your confidence and for taking the time to post your review. I have well noted all your points of dissatisfaction and would like to apologize for not being up to your expectations and assure you that this experience is not representative of the service we customarily provide at the hotel. I reiterate my apologies...

New York City, New York
Reviewed 1 week ago via mobile

I only stayed one night. Thanks to the wonderful help of Rita at the front desk my stay couldn't be better. The service throughout was excellent. Nice sized room. Excellent breakfast. Free wifi. The only thing that bothered me was that the bathroom is not only separated from the toilet but it is not right together. Minor quibble.

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Helpful?
1Thank Semelg
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding our Front Desk employee, Mrs. Ghita, the service, breakfast and confort of the room. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Chicago, Illinois
Reviewed 1 week ago via mobile

Was there for a week long business trip. I picked this place again. The service and location are fantastic. I enjoyed my second stay even more than the first. The lady st the reception took great care of me knowing it's my second stay. The view from my window was a killer and had this cute seagull waking me up...

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Helpful?
Thank Michael I
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mr. Michael, Thank you for taking the time to share your recent experience with us. Let me present you my sincere thanks for your kind review regarding the service and location - I greatly appreciate your feedback. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Reviewed 1 week ago via mobile

I didn't expect such a horrible experience at the Hyatt. Was very disappointed. The front office desk was not so kind at the moment of check in. They gave us a terrible room in the 2nd floor (plenty was available though). The door of bathroom don't close, material not well maintained overall. Things I appreciated were the atmosphere at the...

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Helpful?
Thank Maria M
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mrs. Maria, Many thanks for taking the time to post your review. I would like to present you my sincere apologies for the inconveniences encountered and assure you that I have well noted all your points of dissatisfaction. Please let me assure you that the necessary measures will be taken to avoid similar situations to other guests in the...

Mount Lebanon Governorate, Lebanon
Reviewed 2 weeks ago via mobile

Hyatt Regency Casablanca is an excellent choice. I have attended a medical conference there and I spent 2 very confortable nights. Rooms are well equipped. Clean with luxurious amenities. Food is excellent. The staff very helpful and friendly specially Ghita at the reception. Le Lobby is very spacious and comfortable place to relax and enjoy a double expresso

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Helpful?
Thank michel a
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you so much for choosing Hyatt Regency Casablanca as well as taking the time to share this kind feedback on TripAdvisor.com. Your comments regarding the rooms, food and staff are highly appreciated and I look already forward to welcome you back again at the hotel as soon as your travel's plan brings you to Casablanca Kind regards,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 

Additional Information about Hyatt Regency Casablanca

Address: | Place des Nations Unies, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: ₹ 10,485 - ₹ 17,273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Casablanca 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hyatt Regency Casablanca Hotel Casablanca
Casablanca Hyatt Regency
Hyatt Casablanca
Hotel Style:
#1 Business Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#4 Luxury Hotel in Casablanca
#4 Family Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Casablanca staff and other travellers.
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Ponte Vedra Beach, Florida
6 months ago
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India
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Questions? Get answers from Hyatt Regency Casablanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very large and the interior design is wonderful.”
 of 5 bubbles , 18 Feb 2017 | Read review
“Try to get a room facing the waterfront and mosque.”
 of 5 bubbles DrG48301, 5 Dec 2016 | Read review
“View of the city”
 of 5 bubbles Willythejock, 25 Nov 2016 | Read review
“Luxury hotel”
 of 5 bubbles S0L0TRIPS, 13 Nov 2016 | Read review
“Book rooms facing the mosque, breathtaking view in upper floors”
 of 5 bubbles ButlerJoya, 4 Nov 2016 | Read review
5 of 5