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Sheraton Casablanca Hotel & Towers

844 reviews
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Traveller (316)
Room & Suite (184)
Dining (110)
Overview
  • Excellent15%
  • Very good33%
  • Average31%
  • Poor13%
  • Terrible8%
Travellers talk about
“nice lobby”(7 reviews)
“moroccan tea”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (844)Write a Review
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There are newer reviews for Sheraton Casablanca Hotel & Towers
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11 - 15 of 514 reviews
Reviewed 28 November 2017 via mobile

Omary the concierge will go the extra mile to get what you need even arranging specific your requests, very knowledgeable and courteous. Breakfast was amazing in 3rd floor restaurant, a variety of things to choose from, local and international food. Rooms are clean beds are...More

1  Thank danytoro
Reviewed 24 November 2017 via mobile

The hotel price comparing to the other hotels are cheap it's old hostel but clean it's near the old mosque and there is a lot of restaurants and coffee shops around The reception and the concierge war very nice

1  Thank Hamad A
Reviewed 19 November 2017 via mobile

I visited Casablanca for business and found myself booked at the Shetaton Casablanca Hotel. The staff is well educated and kind. The hotel itself has been around for awhile but clean and fresh. Casablanca is a friendly but big and busy city.

Thank Mats H
Reviewed 14 November 2017 via mobile

The staff is very rude and ignorant mostly all old people. Since they are working with the hotel for a very long time they have no fear of losing their job. This is my second visit to Casablanca and Sheraton. Room service is very poor....More

Thank Arpitgarg1984
Response from houda k, On Behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 15 November 2017

Dear Arpitgarg1984, We appreciate you staying with us and sharing your experience. On behalf of the entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training...More

Reviewed 12 November 2017 via mobile

Not up to the Sheraton name Lobby is impressive but rooms are dated and on the small side a little Bathroom dated with cracked bathtub and sink Didn't have slippers or bathrobes or complimentary water and I'm an SPG member had to ask for this...More

2  Thank Ahmed A
Response from houda k, On Behalf o f the General Manager at Sheraton Casablanca Hotel & TowersResponded 13 November 2017

Dear Ahmed A, We appreciate you staying with us and sharing your experience. It's unfortunate to know you were not provided with proper service during this experience. Please rest assured that all these concerns will be forwarded to the management team right away to take...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 110 - US$ 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Casablanca
#16 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 110 - US$ 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Casablanca
#16 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (316)
Room & Suite (184)
Dining (110)
Pool & Beach (28)
Hotel & Grounds (359)
Bathroom (39)
Business Centre & Event Rooms (1)
Questions & Answers
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Jawadarif
11 December 2017|
Answer
Response from Mats H | Reviewed this property |
Reservations00307
0
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Google Translation
mahmoudmahmoudi
21 March 2017|
AnswerShow all 3 answers
Response from ashu9262 | Reviewed this property |
Not sure the best... but there is good one in Sheraton... I also heard few others, but never been... seems Sheraton's one is good.
0
Votes
hrh747
5 December 2016|
AnswerShow all 11 answers
Response from AYA S | Reviewed this property |
We had to pay 600 dm for 3 persons.
1
Vote
Google Translation
Room Tips
"any room is good, good service, Western style hotel on the African continent. Enough said."
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"Lower floor. Elevator service is terrible"
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"would not recommend this hotel"
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"As always talk to the staff, they really want to help"
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