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Being a loyal SPG platinum member, my obvious choice when visiting Casablanca was to stay at the Sheraton Casablanca Hotel and Tower. I had 2 stays booked on the 14th and 18th June.
The hotel however was a disappointment and definitely did not live up...More
Thank Jeremy H
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 2 days ago
Dear Jeremy H,
Thank you for your review !
Our sincere apologies for the issues you have encountered during your stay with us.
We completely appreciate these concerns and can assure you that any neglect experienced would have been a result of thoughtlessness rather than...More
Good functional and well located hotel in a busy part of Casablanca. Rooms are spacious and clean but could do with some updating. The hotel staff are very friendly and always available to help. Nice sports bar with good collection of drinks. Romm end rooms...More
Thank Dennis Z
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 1 week ago
Dear Dennis Z,
Thank you for your review !
We are glad to know you enjoyed hotel location, rooms and the bar during your stay.
We are proud of our dedicated team who are indeed very good at creating memorable experiences for our guests.
Not the Sheraton you would expect :-(
Friendly staff however.
Really disappointed on this stay.
The staff is attending you very correctly but the hotel really needs to be renovated.More
Response from houda k, on behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 1 week ago
Thank you for your feedback.
Please rest assured that we take your comment regarding room condition very seriously.
We are very focused on ensuring our rooms are well maintained and will work proactively to continue improving in this area.
We hope you will...More
I was in Casablanca on a business trip, I stayed in the hotel and it was a convenient , I liked the open buffet it was really nice and food were delicious, there is a small souvenir shop where you can by something for friends
One of the worst hotel experience in my traveling life! Service is so poor! I didn't expect such service from a Starwood property since I used to be an employee for them! Checked in to the hotel passed 3pm and room wasn't ready. When room...More
US$ 94 - US$ 170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Casablanca
#13 Luxury Hotel in Casablanca
Non-Smoking Rooms ,
Smoking rooms available ,
Accessible rooms ,
Number of rooms
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