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Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
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115 Reviews from our TripAdvisor Community

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There are newer reviews for Gray Boutique Hotel and Spa
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Showing 48: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2016 via mobile

We had a frosty reception from the girl at the front desk when we arrived - sorry to interrupt your evening for what we thought would be customer service checking in. The stay did get better with time. Breakfast selection was okay. The maître d/head waiter was exceptional - impeccably mannered, great service and always courteous at both breakfast &... More 

Helpful?
1 Thank Damien L
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2016 via mobile

As a 20 year old student this was by far the most luxurious stay of my month in Morocco. Pretty competitive pricing for a spacious suite, close to the beach and with a large breakfast buffet. I would definitely stay here again if I found myself in Casa.

Helpful?
Thank Israel G
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Israel, Thank you so much for taking the time to share your feedback on Tripadvisor, We're pleased to have welcomed and discovered a newfound fan in you, this means so much to us. We were so happy to hear that you enjoyed your experience at The Gray Boutique Hotel And Spa. We appreciate your stay and hope to have... More 

Casablanca, Morocco
1 review
Reviewed 12 February 2016

Without a doubt a great pleasure to stay in this lovely hotel. From the minute we were met until the minute we left, we were so well taken care of. The staff were so attentive, polite and friendly. The General Manage was a blessing. She does such a good job and offers such excellent service to her clients. The Spa... More 

Helpful?
Thank Moira N
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Moira, Thank you so much for your wonderful review of Gray Boutique Hotel And Spa! It sounds like you had an excellent time and you were able to enjoy all of what our beautiful hotel has to offer. I will be sure to share your kind words with our staff so they can all be recognized for the outstanding... More 

London
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 11 December 2015

Rooms are very nice, spacious and bed quite comfortable. Cleaning service is nice I came once to hotel with a friend just for few minutes to pick something. I didn't want her to wait downstairs so invited her to my room. It wasn't anything sex related and it was during the day. Staff in the hotel was very rude, asking... More 

Helpful?
1 Thank Daniel K
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, I appreciate you taking a moment to share few highlights of your visit here for the readers of Tripadvisor. Regarding the visits to the rooms, please note that only residents are allowed to access the suites. Looking forward to welcome you on your next trip to Casablanca. Best regards More 

Istanbul, Turkey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 November 2015 via mobile

İt is just an hotel for a couple of nights, it was hard to find the place,and when i arrived i saw some well decorated place but it is just a makeup. Room was not clean at all,floor in the room was dirty with lots of hair, even in bed.I had a problem with faucet and air conditioner in room.... More 

Helpful?
2 Thank P0latK
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you for sharing your comments on Tripadvisor. It is always disappointing for us to learn when one of our guests is not satisfied with his experience. We sell exactly what we advertise, so the comment here is not appropriate…we are sorry if any inconvenience has been caused to you, but our hotel is located in the main... More 

Travellers are raving about these Casablanca hotels

Toronto, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 October 2015

Had a most enjoyable 3 night stay at the Gray Hotel. The lobby is a little bit small and darkish, but the friendliness and helpfulness of the staff more than make up for it. You get a very nice suite with great beds in the bedroom and a spacious living room to relax in. The fact that it has a... More 

Helpful?
Thank estherandco
Ali B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Esther , Thank you for taking the time to put this nice comment regarding your recent experience at the Boutique Hotel And Spa. I am happy to read that you enjoyed every service of our hotel and that makes your stay lovely. We have duly noted your point about the lack of brightness in the lobby and we are... More 

San Jose del Cabo, Mexico
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2015

The reception was good and welcoming, the room was large, quiet, modern with a welcome tray of treats and water, and air conditioned. It's a spa also and this is reflected in the luxurious items in the room. The staff was very friendly and helpful. I was glad that they accurately estimated time to the airport in Casablanca road traffic... More 

Helpful?
Thank femi2014
Ali B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Femi, We truly thank you about this wonderful comment about your experience at Gray Boutique Hotel And Spa. It is always a real pleasure for all of us to welcome you every time and I will share your nice words to all the team. We are looking forward to hoste you for your next trip in Casablanca. Best regards,... More 

Quebec City, Quebec, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 September 2015

We ( 2 couples ) stayed only one night at this hotel. It was OK. Nothing more. Too expensive for what they offer. The location is not the best either. Far from everything. The room though was big and clean.

Helpful?
Thank monikallard
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, Many thanks for your feedback. Be sure it will help us to improve our service and product. Our team are doing their very best every day to anticipate and solve Guest needs. Our rates are very competitive and often less expensive when compared to five stars hotels offering very small rooms. Should you need any further assistance during... More 

Los Angeles, California
1 review
Reviewed 25 September 2015

Everything was great at this centrally located hotel. The spacious room is actually a suite and had a great shower, great bed, and kitchen amenities. The staff was friendly and helpful with tips about the city. Just what one needs for a stay in Casa.

Helpful?
Thank Angeleno56
Ali B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Angeleno, Thank you for taking the time to share your feedback on Tripadvisor. The location of the hotel is very convenient, you can move around easily without urban transports, but it’s also a way to discover proper places. We are pleased that you appreciated the comfort of the rooms and the amenities. We pay a special attention to the... More 

Toronto, Canada
Level Contributor
138 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 August 2015

This boutique hotel is feeling a bit tired - we would classify it as a 4 star. Location is a ways from the City Centre but this is made up by the size of the rooms. We had a suite with a large living room and a kitchenette - perfect if you are here on an extended business trip or... More 

Helpful?
1 Thank ErikAlison

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Gray Boutique Hotel and Spa

Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: ₹ 6,611 - ₹ 12,340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Casablanca
#17 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Gray Boutique Hotel and Spa staff and other travellers.
1 question
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Questions? Get answers from Gray Boutique Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For better wireless go to a lower floor”
 of 5 bubbles neflyer13, 14 Sep 2016 | Read review
“I had a room at the rear of the building, sunshine poured in most of the day”
 of 5 bubbles robdubluu, 14 Jul 2016 | Read review
“they offer suites not room ,, with small kitchen and living area”
 of 5 bubbles khaled77553, 1 Jul 2016 | Read review
“Get to the bar early and watch the football.”
 of 5 bubbles 79geraldb, 24 May 2016 | Read review
“Ambassador suite has a great separate living room and kitchenette. Very modern.”
 of 5 bubbles ErikAlison, 29 Aug 2015 | Read review
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