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Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
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121 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 3 weeks ago via mobile

I stayed 1night at this hotel great staff excellent customer service. They knows how to think out of the box to satisfy and delight the guest. Rooms are nice and clean. I realy recmd this hotel for your stay in casablanca

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Helpful?
Thank imad I
Vancouver, Canada
Reviewed 7 December 2016

Hotel staff were polite and helpful. The AC was not working in our room and they switched rooms for us immediately. The room was very comfortable with a separate bedroom, living room and a kitchen area. They recommended Basmane restaurant which was truly superb. We walked to Hassan 11 and explored a bit of the neighboring area. One point -...

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Thank Jeannie L
Seattle
Reviewed 19 November 2016 via mobile

Very nice experience in Casablanca. The Gray hotel was very nice. Breakfast buffet was excellent, and the room very nice, with separate bedroom from living area. Nice balcony to watch the morning activities on the street. Located in an upscale shopping district, about 2 miles walk to the city center. Very pleasant and helpful staff. Would definitely stay here again.

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Thank seatravelerSeattle
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you for taking the time to share your review. I am so delighted to hear about your great stay and the staff that made your experience so pleasant at The Gray Boutique Hotel And Spa. I will certainly pass along your kind remarks and I'm sure our team would be so happy to hear. We certainly appreciate...

Singapore, Singapore
Reviewed 2 November 2016

If you come from a developed country and seek cleanliness and hygiene DO NOT opt for this hotel. We arrived here and we knew that it wasn't the right place for us. The apartment was very dirty and there were mosquitoes flying around in the buffet area in their cafe. I do have to agree that Ali and Alia were...

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1Thank luxurytraveler_nk
Geneva, Switzerland
Reviewed 20 October 2016 via mobile

The Gray Boutique is located in a quiet and residencial street very close to one of the comercial avenues of Casablanca. The hotel provides restaurant service (with screen for sports events) and spa. The studios are good size and comfortable in case in case you are in a longer business trip. Local and western breakfast is available with diverse options.

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Helpful?
Thank josefigueira
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr F igueira, Thank you so much for your recent stay and for taking time to share such a positive experience in our hotel. I'm so glad you enjoyed your stay so much and found our breakfast, Spa and location so great! We hope your travels bring you back our way, we would love to have you stay with...

Sydney, Australia
Reviewed 5 October 2016

I love this Hotel. The staff have been very friendly and accomodating with a pleasant and warm welcome. The hospitality extended to me even before I arrived with Airport transport being sorted from Australia and no enquiries were too much it seemed. I ate lunch in the Restaurant and it was delicious and reasonable. The room is excellent and as...

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Thank RaeAmor
Luton, United Kingdom
Reviewed 16 September 2016 via mobile

Me and my wife stayed here very recently on our wedding night. The hotel is nice with good sized rooms but the AC isn't the best. Other than that there isn't much else to say. The staff were friendly and helpful too and the location is a good one.

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Thank Fasil89
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Customer, Thank you for taking the time to publish an opinion on Gray Boutique Hotel And Spa. All staff are available for the customer satifaction, we also appreciate that you loved the suite's size. Hope to see you on a future visit to Casablanca. kind regards. Alia Benhajaj

The Hague, The Netherlands
Reviewed 14 September 2016

This hotel is reasonably centrally located in a quiet neighborhood and offers various services/aspects as advertised (e.g. good free breakfast, kitchen in room etc.). However the place did not feel like a five star hotel: a. The living room/kitchen area of the standard suite was super cramped and the bathroom tiny; b. The staff attitude at the front desk was...

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Thank neflyer13
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to advise of your recent stay at The Gray Boutique Hotel And Spa. We have duly noted your comments about the suites and the staff ans we will share them with the departments concerned. Thanks to your feedback we got to improve our services We hope to have...

Reviewed 14 July 2016

The spirit of hospitality was present on the phone when I called to make a reservation .Manager Alia Belhajaj was charming ,easy to talk to and very understanding . My son and girl friend were traveling separately in Morocco and Mrs Belhajaj offered to have them drop their luggage with the concierge until we showed up. Upon arriving at the...

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1Thank Ali Z
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr ZREIFI, Thank you so much for sharing your review of your most recent visit with us at the Gray Boutique Hotel And Spa. I am pleased to read that our team was successful in providing efficient assistance that was also warm and friendly. I am also delighted to learn that you enjoyed some of the relaxing services and...

Sri Lanka
Reviewed 14 July 2016

I had booked into "chain" hotel before my trip to Casablanca but a few days before I read the reviews on here and was horrified at what I read, so I changed hotels at the last minute. Lucky for me, because I found Gray. The good: I arrived from CMB and DOH at a very early hour, like 8am in...

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Helpful?
Thank robdubluu
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, Thank you for your kind words, i'm delighted that you had such a lovely stay with us at the Gray Boutique Hotel And Spa. We are so ecstatic that your first experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Gray Boutique Hotel and Spa

Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: ₹ 6,892 - ₹ 11,602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Casablanca
#19 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Gray Boutique Hotel and Spa staff and other travellers.
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Questions? Get answers from Gray Boutique Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the AC before settling in the room.”
 of 5 bubbles JeannieL380, 7 Dec 2016 | Read review
“For better wireless go to a lower floor”
 of 5 bubbles neflyer13, 14 Sep 2016 | Read review
“I had a room at the rear of the building, sunshine poured in most of the day”
 of 5 bubbles robdubluu, 14 Jul 2016 | Read review
“they offer suites not room ,, with small kitchen and living area”
 of 5 bubbles khaled77553, 1 Jul 2016 | Read review
“Get to the bar early and watch the football.”
 of 5 bubbles 79geraldb, 24 May 2016 | Read review
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