Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My room had the main street view with poor window soundproofing. I couldn't sleep due to the street noise. Rooms are equipped with air conditioning, however, mine had poor performance. For a double room only one towel was given, had to ask for another towel. The breakfast is minimalist and can be improved although it is acceptable . The only good thing there is the friendly staff at the reception.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is more of a 2 star, certainly nothing more.
The rooms are very basic, you get only one single towel per person, this will be your hand towel and body towel.
The rooms overlook a busy road so can be very noisy.
The room has a kettle but no coffee sachets. When I asked the receptionist if there were any places to grab a coffee sachet he couldn’t help or point me in the right direction - not very 4 star.
The toilet came with half a toilet roll and the toilet had a bar smell to it which wasn’t ideal as we had to close the toilet door so we didn’t get a heartache. Additionally the door only closed if it were locked otherwise it popped open. This hotel needs to do better or rebrand itself to a two star to reflect the true position.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Experience to forget! In the photo it seems like a structure that pays attention to detail, in reality it is not like that, there aren't even those ornaments in the photos. The kettle is present, but without chamomile, tea or coffee sachets. There are no bags inside the rubbish bins. The environment is dirty and we even found a chicken bone on the headboard of the bed. The pillows smelled like the heads of previous guests, despite our complaint the entire bed was not changed. The shower faucet leaked water everywhere. There was only one shower gel and one shampoo (we were three people who had to stay 4 nights), no towels for three people (there were only two, one small and one large). The door leading to the balcony did not close and we were worried all night, having a small child with us. We even thought that they come in at night to use the room, since they don't notice all these problems. Of the 4 nights we were supposed to spend there, we barely did one and then canceled our stay. The price is not adequate for the services they offer. It's not a family hotel, quite strange people come in. Bad, really bad. Never again!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Evitate questo hotel, vi consiglio Family Apart Hotel. Top!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Knowing that I travel almost on weekly basis for my work. The staff does not know anything about the principles of hospitality. They don’t even have a hoover for the huge filthy carpets they have in each room, the bed is so soft I ended up with a backache after a cple of nights, the shower leaks and they even refused to give us an extra blanket, and this is the first time of my life I am refused an extra blanket in a hotel. Don’t go there, I didn’t even talk about breakfast 🥴
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible hotel Dirty sheets, only one light bulb working out of 8 in the room. My sister was told that she would have to wait for a pillow case........ The restaurant was closed, it was open according to their site, but reception was unable to give any information on where the nearest restaurants were. Total shambles
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bien situé, chambres classiques mais plutôt confortables. Par contre, mis à part la serveuse au petit déjeuner, le personnel est désagréable et pas pro du tout. Arrivés à 3h du matin, ascenseur en panne et on ne trouve qu'une seule serviette dans la chambre. Après réclamation ou on nous dit qu'il n'y a pas de serviettes dispo ! On insiste et on nous en ramène une avec des taches qu'on refuse et encore une autre humide et puant le moisi ! Mon mari s'est essuyé avec un t-shirt vu que l'unique serviette a servi à éponger l'eau au sol comme il n'y a ni porte ni rideau de douche... 1er matin petit déjeuner sommaire et sans jus d'orange (un comble au Maroc !) 2ème matin ascenseur de nouveau en panne, arrivés au 8eme pour le petit-déjeuner on nous annonce qu'il n'y a ni électricité ni eau !! On attend la responsable 30mn à la réception. Quand elle arrive enfin sans même un signe de tête à notre intention, elle s'avère incompétente, arrogante et absolument pas à l'écoute de ses clients. Son excuse c'est que ce sont des choses qui arrivent et qu'elle n'y peut rien et qu'après tout ce n'est qu'un petit hôtel à 4 étoiles et que si on veut un service correct il y a les palaces pour ça !! Et nous n'étions pas les seuls mécontents et ça a l'air récurrent pour cet établissement. La prochaine fois on fera plus attention aux commentaires...
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
très bonne expérience ,service propreté et réactivité du personnel . a cause d'un surbooking j ai été bifurqué vers cette établissement que je connaissais pas mais j ai été agréablement surpris .merci à tous
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dès notre arrivée, un accueil plus que parfait! Personnel disponible et bienveillant. la chambre correspond parfaitement aux photos, ménage fait tous les jours, propreté irréprochable, petit déjeuner servi à l'assiette ce qui permet le respect des mesures d'hygiène . Merci à la direction et à l'ensemble du personnel d'address hotel casablanca
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hôtel propre personnel serviable agréable au petit soins, wifi parfaite chambre agréable pas d'insecte je recommande 100% .
proche de tout et en plein centre ville pas loin de la grande mosquée Hassan 2.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
Room Tip:Je conseil lhôtel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hôtel a éviter à tout prix, au dela du faite qu'il soit extrêmement bruyant, le linge de lit est sale, serviette déchiré et sale donné au compte goutte apparemment il n'en on pas assez! Tres mauvaise odeur dans les chambres, et pour couronné le tout pas d'eau chaude. Le problème est à priori récurent car beaucoup d'autres avis sur booking dans ce sens! Il est honteux de lui avoir attribué 4 étoiles, j'ai fait un signalement aux autorités compétentes.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹6,080 - ₹7,556 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoCasablanca-SettatCasablanca
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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