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We would stay here again if traveling in Ames. It was a good location. The staff was helpful and the rooms were clean and quiet. The bed was comfortable. We did not use the breakfast service this trip.
I recently stopped overnight in Ames on my way to a family wedding. I hadn't booked a hotel, as I didn't know how far I'd get driving that night, and ended up in the lobby of this hotel without a reservation. They were friendly, and...More
Response from Management_Patriot, General Manager at Holiday Inn Express AmesResponded 14 December 2017
Thank you so much for your 5 star review. I am pleased to hear that the front desk staff was able to get you into a room after your long day of travels, and you were able to enjoy a great breakfast before you headed...More
Recently stayed the week of Jan 15-19 on business with CNH with some co-workers. The lady at the front desk, her name was Sheila, greeted us with a big friendly smile and asked us how our trip was, something that doesn’t happen everywhere. I travel...More
Response from Management_Patriot, General Manager at Holiday Inn Express AmesResponded 2 days ago
Thank you for your 4 star review and kind words about Sheila. I am very pleased to hear that Sheila was always there when you needed her or to send you off with well wishes. I am also happy to hear you enjoyed our fresh...More
We stayed here 1 night in mid October (Friday night before an ISU game). We used points to book a standard king room, and Ian surprised us by upgrading our room to a suite. The room was large, clean and in good condition. Even though...More
Response from Management_Patriot, General Manager at Holiday Inn Express AmesResponded 5 days ago
Thank you for the 5 star review and your kind words about Ian. I am very pleased your enjoyed your large clean room. I hope to see you at your next ISU Game.
Ian provided excelent support by going the extra mile, researching and then provding a typed list of reserviation information I requested. Great job Ian! My experience was great because of Ian outstanding attitude.More
Thank Nancy C
Response from Management_Patriot, General Manager at Holiday Inn Express AmesResponded 1 week ago
Thank you so much for your 5 star review and kind words about Ian. I am very happy to hear Ian was able to provide you with the information you needed and an outstanding attitude. We both will be looking forward to seeing you on...More