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Hilton Garden Inn Ames

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#7 of 20 Hotels in Ames
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Ames
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ames
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Showing 414: English reviews
WDM, United States
Reviewed 2 weeks ago

Horrible service and the air conditioning did not work during a wedding reception, it never did get cool, and it was very uncomfortable and not easy to enjoy the reception! Poor service during the meal. the father of the bride was filling everyone's water since no one else was doing it, plus everyone was hot and thirsty!

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Helpful?
Thank K4209LSpamb
Chicago, Illinois
Reviewed 2 weeks ago

We were told over the phone that, for $145, we would be getting a 2 room suite. This is the King Suite. The room we stayed in was a gloried studio suite. There was no door, except to the bathroom. There was no fan in the bathroom. There was a fee for breakfast. We had to wait 10-15 minutes to...

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Thank amygW6312TK
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear amygW6312TK, Hello. First I would like to express my sympathies to you on the passing of your mother. It is never easy losing anyone especially a parent. I also want to express my apologies on the room not being the correct one you reserved. I did adjust your bill and you should see that reflect on your statement within...

Cypress, United States
Reviewed 4 weeks ago

Very clean hotel. Staff very helpful and friendly. Bar tenders very knowledgeable of spirits. Lazer tag in walking distance for the kids. Nice Pub in walking distance as well. Be sure to get breakfast in the morning...the omelettes are fantastic.

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Thank Rogers B
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear Rogers B., Thank you for you kind words! We look forward to your next stay with us! Best regards, Sheila J.

Reviewed 4 weeks ago via mobile

My daughter is in her sophomore year @ Iowa State. We're from Chicago so needless to say when we go visit her it's always an overnight stay. We have stayed in a few hotels in the area and the Hilton Gardens is by far our favorite place to stay. Rooms are clean & comfortable. Good wifi. Coffee available in your...

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Thank Susan J
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear Susan J. Thank you for you kind words! We look forward to your next stay with us! Best regards, Sheila J.

Kansas City, Kansas
Reviewed 4 weeks ago

I stayed here with my daughter on a Sunday evening and checked out on a Monday. PROS: Check in was quick and the price I had on line was the price I paid at check out. The location was very close the ISU and easy to access. The hotel was quiet and the rooms had fairly good insulation (that or...

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Thank c s
Reviewed 7 March 2017

Hotel new and clean. Front staff nice. Stayed on 3rd floor and it was quiet. We had "constant fan" option on AC/Heat unit on. If you didn't have this on you would probably hear cars on hwy 30 outside your window. Otherwise you may want a room on other side of hotel.

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Thank Audra M
Holyoke, Colorado
Reviewed 6 March 2017

I stay here often and the staff is always friendly and the hotel is always very inviting. The lounge is very relaxing and their breakfast options are excellent!!!! Such a great place if you're staying one night or the whole week!!!

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Thank Midwest_Traveler977
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear 977chancek, Thank you for you kind words! We look forward to your next stay with us! Best regards, Sheila J.

Dubuque, Iowa
Reviewed 22 February 2017

The beds at this facility are very lumpy. Both queen beds in the room were littered with divots. The staff was very good. They deserve better by the ownership. Staff was apologetic, but there were no other rooms. Good location.

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Thank dbqburns
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear dbqburns, Thank you for your review. I do apologize that the bed was not comfortable for you to get a good nights sleep. We will be transitioning to new mattresses in the future, and hopefully we will see you again and you can try out our new beds. We hope you chose our hotel for your future stays in...

Davenport, Iowa
Reviewed 21 February 2017

Nice new hotel close to a couple eateries. Walk to field house. Visiting college teams stay there. Thrill for teens to see Division 1 players. Air/heater very noisy drowns out TV. Beware of the busy time trick to say minimum 2-3 night bookings no cancellation s. They will send you emails to say wanna upgrade but when I got there...

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Helpful?
Thank Kris H
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear Kris H., I would like to take this opportunity to thank you for your review. We were thrilled to see the 4 bubbles we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in Ames, please feel free to call or e-mail...

South Bend, United States
Reviewed 19 February 2017

Hotels find the bed was just way too soft it was a mattress that did not inflate correctly very tough night sleep Otherwise hotel service was fine meal was fine cleanliness was fine parking lot was easy to access stay was okay except for the bed

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Thank Charles W
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear Charles W., Thank you for your review. I do apologize that the bed was not comfortable for you to get a good nights sleep. We will be transitioning to new mattresses in the future, and hopefully we will see you again and you can try out our new beds. We hope you chose our hotel for your future stays...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Ames hotel is located in the heart of Iowa on Highway 30 west at the South Dakota exit and just five miles from Interstate 35. This Ames, Iowa hotel is three miles from Iowa State University, home of the ISU Cyclones, with Hilton Coliseum and Jack Trice Stadium less than ten minutes away. Notable among Ames, Iowa hotels, our flexible meeting rooms include an Executive Boardroom for up to 10 people and a Grand Ballroom seating up to 175 people. From the Garden Grille with the cooked-to-order breakfast to our 112 beautifully decorated guest rooms with complimentary WiFi, Hilton Garden Inn Ames is the perfect complement to any corporate or social event. ... more   less 

Additional Information about Hilton Garden Inn Ames

Address: 1325 Dickinson Ave, Ames, IA 50014-5568
Region: United States > Iowa > Ames
Price Range: ₹ 7,886 - ₹ 15,514 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ames 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa
Hotel Style:
#4 Family Hotel in Ames
#8 Business Hotel in Ames
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ames staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the interstate side, it woke me up the next morning.”
hughesty, 14 Apr 2017 | Read review
“Room 315 is handicap accessible room. It was huge and at the end of the hallway and quiet.”
394audram, 7 Mar 2017 | Read review
“Don't get room over or near pool!”
Disneyadic, 22 Oct 2016 | Read review
“Look for a room away from highway and not across from HVAC plant.”
MmeMarie, 7 Jul 2016 | Read review
“Stay at this hotel if you have a student at ISU, especially if they live in the Towers or on the West side.”
835karenc, 29 Apr 2015 | Read review
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