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Hampton Inn & Suites Altoona - Des Moines

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Traveller (11)
Room & Suite (59)
Dining (10)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Count on a pleasant stay at Hampton Inn & Suites Altoona-Des Moines. Set just off I-80 in a peaceful suburb, our new hotel is perfectly located near industrial offices, local restaurants and attractions. Adventureland Amusement Park is 2 miles away, and Prairie Meadows Casino & Racetrack is a 3-minute drive. Reach the Iowa State Fairgrounds and Wells Fargo Arena in 15 minutes, and the Iowa Speedway and Des Moines International Airport in 25 minutes.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Charming
HOTEL CLASS
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168Reviews
102Photos
2Q+A
10Room tips
Traveller rating
  • 120
  • 28
  • 11
  • 3
  • 6
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Popular mentions
Decent room. Clean. Check in staff at night was not super friendly. Did not recognize us as Diamond members and we got one water when checking in when there were four of us. We work super hard to keep our Diamond status so when we check in, it is nice to be recognized rather
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Response from Management_Patriot, General Manager at Hampton Inn & Suites Altoona - Des Moines
Responded 1 week ago
LuvHaribo, Thank you for taking the time to tell us about your stay. We warmly welcome all feedback from our guest so we can continuously improve upon ourselves. I want to personally apologizes for not recognizing you as a Diamond member we greatly appreciate your loyalty and status! This will be a great learning tool for our staff to ensure this does not happen again. We warmly welcome you and your loved ones back to stay with us!
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Hotel's Favourite
The decor is pretty modern for what we usually see in Iowa. It was really clean, really nice. The bed was very comfortable and the duvet was super comfy which is unusual. The nightstands were convenient and had lots of USB plugs. The breakfast was very nice. Lots of options and
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Response from Management_Patriot, General Manager at Hampton Inn & Suites Altoona - Des Moines
Responded 2 weeks ago
Bonnie D, Thank you for taking the time to tell us about your stay! We greatly appreciate the 5 star rating and look forward to taking care of you in the future!
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We spent one night here in the way across country. The room was average in size and the beds were comfortable. As a family of four with two teens we fit fine. The front desk staff was very nice and the breakfast was ‘ok’.
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Response from Management_Patriot, General Manager at Hampton Inn & Suites Altoona - Des Moines
Responded 1 week ago
V50010Wmartinh, Thank you for taking the time to tell us about your stay. We greatly appreciate feedback from our guest and look forward to your next stay.
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Facility was fairly new and really clean. It was a little distance from restaurant locations but not far. If you are there for outlets it is a great location. Staff was helpful and nice. Breakfast was basic but had signature waffle.
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Review collected in partnership with Hampton
Response from Management_Patriot, Front Office Manager at Hampton Inn & Suites Altoona - Des Moines
Responded 5 Dec 2018
Thank you for taking the time to provide us with feedback about your recent stay with us at our Hampton Inn and Suites Altoona - Des Moines! We strive to provide the best possible service in the area and are so happy to see that you enjoyed your time with us! Thanks again, and we hope to see you here again soon!
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This property was not our typical Hampton Inn experience. For a new hotel it is already showing wear and tear. Stains on the room carpet, loose tile in the bathroom, frayed appearance of furniture in the dining area. Very few staff members, and it shows.
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Review collected in partnership with Hampton
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Is there any shopping or restaurants within walking distance?
Unless circumstances have changed since June, I believe there were only a few gas stations near the hotel. There are several restaurants and a few shopping options within va very short drive, or longer walk.
2 votes
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Is there a hot tub at this site?
Thank you for your question. We have an indoor pool, however, we do not have a hot tub at our hotel.
0 votes
"Ask for room away from interstate side."
"Make sure you eat at Jethro n' Jake's Smokehouse Steaks, Altoona. ON POINT!"
"We were right next to the elevator and ice machine on the 3rd floor and never heard a thing in the hallways."
"We always ask for suites and the one we got was very nice, including a large bathroom."
"Brand new, immaculate!"
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PRICE RANGE
US$ 108 - US$ 195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaAltoona
NUMBER OF ROOMS
90
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