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Holiday Inn Aurora North- Naperville An IHG Hotel

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2424 W Sullivan Rd, Aurora, IL 60506-6435
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (15)
Room & Suite (16)
Pool & Beach (3)

About

#4 of 7 hotels in Aurora
Location
Cleanliness
Service
Value

When traveling to the Aurora - Naperville area, look no further than our Holiday Inn Aurora North - Naperville! Our beautiful hotel is a perfect stop for your next visit. Located near the intersection of I88 and Orchard Road, we make getting around easy to nearby cities such as Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva, and Sugar Grove.

Your stay at the Holiday Inn Aurora North - Naperville will make you want to tell all of your friends and colleagues. Our great customer service, friendly staff, and clean spacious rooms will bring you back time and time again. No matter what brings you to the area, work or play, our team at the Holiday Inn Aurora North - Naperville will make you feel right at home.

You will find our indoor pool relaxing and our 24-hour fitness center revigorating. Enjoy a delicious breakfast or dinner in our on-site Kem's Restaurant. Relax with friends and family in our on-site bar or grab a cocktail with a business colleague.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English

Location

Full view
50Car recommended
Grade: 50 out of 100
15Restaurantswithin 1 km
0Attractionswithin 1 km
176Reviews1Q+A25Room tips
Traveller rating
  • 70
  • 62
  • 29
  • 5
  • 10
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Most Recent
kimmy wrote a review Apr 2022
14 contributions7 helpful votes
We went down to see my son who attends Aurora University! The beds are amazing and the staff are very accommodating and friendly. Jackie, who is the bartender really made our stay. She goes above and beyond to make the best drinks, play music and make your good! I would highly recommend the hotel!! We will be back!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Juli C. wrote a review Jan 2021
1 contribution
Friendly staff and enjoyable stay. I love the premium outlet mall that is super close and convenient. Hotel is close to a time of restaurants and Oberweis is right down the street. Could ask for a more convenient location.
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Date of stay: January 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kimberly Hamilton, Owner at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 10 Jan 2021
JuliColon Thank you for staying here with us in Aurora! We appreciate the kind words about our staff and hope to see you again soon in your travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John I wrote a review Dec 2020
2 contributions
I came to stay in the area for a business trip and was very happy with my stay at this location, my room was tidy and smelled like it was cleaned just before I got there. I was happy to see the staff was determined to keep cleanliness standards very high throughout their establishment. The staff was kind & helpful. They had an overall great attitude towards me as a guest and as individuals. Very pleased with my stay. Will definitely be back to this location next time I visit for work.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kimberly Hamilton, Owner at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 26 Dec 2020
Thank you for taking the time to complete your Holiday Inn survey! We appreciate you staying with us and hope to see you again soon in your travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
djcody02 wrote a review Dec 2020
Chicago, Illinois3 contributions
Easy to find. Parking was accessible. Lots of restaurants near by. Lobby was bigger than expected. Front desk was very helpful! Rooms were clean and well kept. Looking forward to using the pool next time I visit. 😊
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kimberly Hamilton, Owner at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 26 Dec 2020
Thank you for taking the time to complete your Holiday Inn survey! We appreciate you staying with us and hope to see you again soon in your travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bluff99 wrote a review Dec 2020
215 contributions89 helpful votes
I have stayed here a number of times and always pleased. This stay the ice maker did not work and tried other floors and found a machine that worked. Went to shower and THERE WAS NO SOAP. The desk did bring it. Also the hairdryer was not on wall, none in room. Called desk and they did not have any. Offered another room but needed to get out. The shower valve itself was leaking a stream of water. Only about 5 cars. I understand there are Covid challenges but with 5 guests couldn’t you be sure the rooms are ready? Maybe not assign a room without dryer and leaking valve. Very disappointed. Need to find another hotel. On positive plenty of hot water, room was clean and comfortable.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 21 Dec 2020
Hello Bluff99, Thanks for staying with us and for leaving a review. I am happy that you found the rooms clean. On the other hand, I am sorry to hear about the lack of bathroom essentials and the water leak at the shower. I have taken note of your comments and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jimmy G wrote a review Oct 2020
304 contributions105 helpful votes
This place is fine! I mean they have granite walls in the shower, so how is it possible that the mattress feels like it was bought at Big Lots? Baffling. A bed in a box from Amazon would be better. Customer service was amazing (Lucy), super clean, conveniently located, and close to Starbucks and Panera. Might give it a second chance in the future but will call to see if anything has been done about the mattresses.
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Date of stay: October 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 23 Oct 2020
Hello Jimmy G, I am glad you left feedback. Thanks for choosing our Holiday Inn Aurora North- Naperville! I am thrilled that you found our hotel clean and our location convenient. Nothing makes us happier than knowing that our staff made a positive impact. Our entire team is very eager to hear feedback and your comments will absolutely inspire them. I'm sorry you had trouble with the air conditioning mattress. I trust that our team will ensure a fix. We would be honored to welcome you back! Cheers, June A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy wrote a review Aug 2020
7 contributions4 helpful votes
Our son recently returned from an overseas deployment with the US Military and we made reservations for him at this hotel so he could have alone time to process the events he encountered while deployed. After staying there for one night he wanted to come home and sleep in a familiar place with family so he would feel safe. We contacted the manager and the customer service center, explained the situation, and asked for a refund or partial credit. They refused to provide a refund or partial credit. It's very clear the IHG management has no compassion for US Military Members.
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Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 18 Aug 2020
Hi AGMack, Thank you for your review and for staying with us. We do care about our guests, and I am sorry you feel that way about your son's stay with us. I would like to look into this and have sent you a private message to obtain additional information. Again, thanks for giving us feedback. I look forward to your response and being of further assistance. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bluff99 wrote a review Jan 2020
215 contributions89 helpful votes
I have stayed on multiple occasions. The rooms are clean but can be cold on top floor in January. Ice machine is good. Window treatments are ok not great. Good parking with rear access. Snow cleared well and limited ice. Rooms have slow refill toilets. Showers are good but leak and starting to show age. Seating is ok. Solid spot, plenary of restaurants nearby so lots of choices for eat in or carry out. Would return and prices consistent with facility.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hotelstayer2016 wrote a review Dec 2019
Chicago, Illinois22 contributions1 helpful vote
I stayed here for a week on a business trip. I actually stayed in 2 different rooms during my stay due to needing a second bed part way through. The first room was great. It was clean, very nice bed, really no issues other than that the curtains do not rest against the windows leading to a lot of leaking sunlight (I was working nights). The second room was a bit less pleasing. I had to request replacement bedding as the bedding provided had fresh lipstick / makeup in multiple places. The toilet took at least 10 minutes to refill after every flush which was quite annoying listening to the trickle for that period of time. All of that said, the staff was extremely friendly and accommodating. I dealt with a few different employees over my stay at varying times of day and night every person was eager to help and very knowledgeable. Free breakfast is NOT provided. I would recommend this hotel to business travelers and families.
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Date of stay: December 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Happyharvick wrote a review Dec 2019
Chicago, Illinois114 contributions42 helpful votes
Ok, as a Spire member I stay my share at IHG hotels. I do know the difference between the "Express" brand and the Full service Holiday Inn's. I came down upon waking up looking to grab a cup of coffee. Couldn't find it, and was informed by the front desk this was a "full service"hotel, and I had to buy coffee at the restaurant. I mentioned it was the first Holiday Inn that I had seen , that did NOT have coffee in the lobby for guests. He said I was mistaken because only the "express" has free coffee. I know this was not true, and he informed me that they should not, and at the last corporate meeting, they discussed how some have free coffee, yet should not because they make hotels like his look bad, because they follow the rules and don't offer free coffee! Well guess what? Guess I will stay at a different location on one of my monthly return visits to the area. Such a simple thing, and got a lecture over it. I guess the front desk guy(mgr) instead of just offering to get me a cup, lost my business on a 2-3 day a month basis. Its a shame too, as their location suited my needs. Oh well. Also room did not have an alarm clock, toilets did not flush very well, bed was ok, but I will look elsewhere on my next stay.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHGService, Guest Relations Manager at Holiday Inn Aurora North- Naperville An IHG Hotel
Responded 30 Dec 2019
Hi Happyharvick, Thank you for your stay and for being a valued IHG Rewards Spire Elite member. We aim to deliver the joy of travel for all. While I'm pleased to know that you found the location suitable, I'm sorry we failed in making your stay a complete success due to the issues encountered with the service provided by our staff, no alarm clock in the room and toilet. I have shared your comments with the hotel management and I trust that steps will be taken to ensure similar situations are avoided from happening again in the future. I appreciate you taking the time to share your experience. I hope you give us another try to show how great our hotel is! Many thanks, Jonathan A Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago-aurora hotel aurora
LOCATION
United StatesIllinoisAurora
NUMBER OF ROOMS
82
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HOLIDAY INN AURORA NORTH- NAPERVILLE AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Aurora North- Naperville An IHG Hotel
Which popular attractions are close to Holiday Inn Aurora North- Naperville An IHG Hotel?
Nearby attractions include Vaughan Aquatic Center (1.1 km).
What are some of the property amenities at Holiday Inn Aurora North- Naperville An IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Aurora North- Naperville An IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Aurora North- Naperville An IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Aurora North- Naperville An IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Aurora North- Naperville An IHG Hotel?
Conveniently located restaurants include Panera Bread, Chili's Grill & Bar, and Wendy's.
Are there opportunities to exercise at Holiday Inn Aurora North- Naperville An IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Aurora North- Naperville An IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Aurora North- Naperville An IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Aurora North- Naperville An IHG Hotel?
Many travellers enjoy visiting St. Charles History Museum and The Curious Fox Gift (15.1 km), Central Geneva Historic District (12.5 km), and Camp Kane (13.8 km).
Is Holiday Inn Aurora North- Naperville An IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.