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Holiday Inn Express Hotel & Suites Chicago-Algonquin

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Room & Suite (22)
Pool & Beach (4)
Dining (3)
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Overview
  • Excellent32%
  • Very good35%
  • Average18%
  • Poor4%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites Chicago-Algonquin
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Offers from Holiday Inn Express Hotel & Suites Chicago-Algonquin
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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All reviewshockey tournamentstaff was extremely helpfulrandall roadbreakfast areafree breakfastwould highly recommend this hotelfront desk staffcleaners
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1 - 5 of 96 reviews
Reviewed 6 days ago via mobile

Three of us stayed in 212 for one weeknight. It was very clean and the staff were really nice! The bed and pillows were lumpy. The walls were so thin we heard the automatic doors from the entrance below all night, as well as folks...More

Thank SmokeyBlueTulle
Response from HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 4 days ago

Thanks for the feedback. Maintenance will look into your A/C unit concerns right away and Housekeeping the same for your bed and pillows. We get great reviews here with our guest's getting a great nights sleep. Happy to hear the accolades about the staff and...More

Reviewed 9 April 2018 via mobile

Came in for a hockey tournament, check in was speedy, and staff was friendly. Rooms were clean and breakfast buffet was good. They handled our large crowd well. Bad thing is the walls are paper thin, we heard everything (and unfortunately I mean everything) from...More

Thank katiekatie
Response from HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 10 April 2018

Thanks for choosing us as the hotel of choice while attending your tournament. While teams do sign a Code of Conduct, so as the 'players' are also aware of the noise policies (not just the parents), all other guests are too, made aware of noise...More

Reviewed 7 April 2018

The check in was quick and painless which was great. Wifi was active and speedy and keep the netflix viewers happy. We were there for a hockey tournament and wanted to use breakfast area to have a drink, pizza and watch, the game and they...More

Thank Dave W
Response from HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 10 April 2018

Thanks for the review. Feedback is a gift and I'll be looking into this personally. Have a great day and I hope to see you back at our place soon!

Reviewed 16 November 2017

A friend and I stayed here while in Huntley. They offer a complimentary Continental Buffet, which offered a good variety of food and it was all fresh. They had a cool machine that made pancakes which I have never seen before. Overall, it was a...More

Thank Cindy L
Response from HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 24 November 2017

Thank you for the review! Glad your stay was a good one. We strive to hear that everyday. Yes, the pancake machine is cool!

Reviewed 11 August 2017 via mobile

The quality of service does not support the price of the room (approximately $150/night). 1. The person checking me in was neither professional nor respectful. A bad start. 2. The room did not smell fresh, but instead had a musty odor. 3. Housekeeping knocked on...More

2  Thank John H
Response from HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 18 August 2017

My apologies that your stay wasn't a stellar one. The person checking you in is one of our best. I know you booked a standard room, which means the desk picks the room type and due to the hotel being soldout, it was an accessible...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Banquet Room
Conference Facilities
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Details
Price range
US$ 85 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 85 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Room & Suite (22)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Waynekinikin
1 October 2016|
AnswerShow all 3 answers
Response from HIEX-Hotel-Staff-alg | Property representative |
3pm
0
Votes
Room Tips
"Choose a room on a higher floor for less noise, and maybe less dampness in the rooms"
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"Not first floor"
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"top floor away from elevator"
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"Ensure you have IHG Platinum Elite status!"
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